Finance of America Reverse Reviews 

623
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

They advertise that the reverse mortgage has changed and improved for the consumers benefit. That is a total misrepresentation. Yes it has changed but not for the better!! The Loan to value ratios a... Toon meer

Beoordeeld met 1 van de 5 sterren

Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... Toon meer

Beoordeeld met 1 van de 5 sterren

Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... Toon meer

Beoordeeld met 5 van de 5 sterren

We had AMAZING experience! Daniel Krueger in California is top notch. No high pressure or evasive behavior that you find with other companies. The whole process was carefully explained and follow thr... Toon meer

Bedrijfsgegevens

  1. Hypotheek
  2. ook in
  3. Financiële instelling

Geschreven door het bedrijf

NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

623 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(623)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Agree with what you want but do what they can.

I did not move forward with the re-finance offered for my reverse mortgage. The conversation with your representative was very helpful and supportive of my desired outcome. However, the written proposal was not what I believed represented my main reasons for undergoing this process. Thank but no thanks.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Karen,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear that the rep you worked with kept you informed and regret to hear that you decided not to move forward with us.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

This is my 2nd experience working with…

This is my 2nd experience working with Jason Chambers of Finance of America Reverse. He is professional, quick to respond to my questions or concerns, and is a truly nice guy! He has made the entire experience effortless and enjoyable.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you for the feedback Virginia and for being a repeat customer! FAR is lucky to have Jason on our team as we strive to have our customers feel supported through this sometimes daunting process. Please let us know if there is anything else we can help you with!

Beoordeeld met 5 van de 5 sterren

Was very happy they did a good job it…Was very happy they did a good job it just took quite a while

Was very happy they did a good job it just took quite a while

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you for your review Alfred and happy to hear you were pleased with our support through the journey. We do understand that sometimes the timeline takes a bit especially collaborating with 3rd parties. Please let us know if we can do anything further to help you achieve your financial goals.

Beoordeeld met 5 van de 5 sterren

We have had no problems with our…

We have had no problems with our reverse mortgage.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Thank you Sharon! We are thrilled to hear that your reverse mortgage process went smoothly. Please reach out if we can help you in the future.

Beoordeeld met 1 van de 5 sterren

bad experience

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Neil,
We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.

Beoordeeld met 1 van de 5 sterren

I did not purchase anything from…

I did not purchase anything from Finance of America Reverse

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Bill,
I'm sorry to hear that your experience with FAR was less than optimal. Please let us know if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

2nd Reverse refinance

This process was easy, they sent everyone and everything to us, we did not have to go anywhere!!! Enjoyed working with AARON.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

We appreciate your response John! FAR is delighted to hear that we provided everything you needed to make the process as painless as possible. Let us know if we can do anything further to help.

Beoordeeld met 5 van de 5 sterren

My representative was was very helpful…

My representative was was very helpful and informative. He does call and keeps me informed. My only complaint is the length of time it takes to get things done.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

We appreciate your review Charles. We are happy to hear that our team kept you informed throughout the process. We understand that the timeline takes a bit sometimes considering we collaborate with 3rd parties. Please reach out to us if we can help you with anything further.

Beoordeeld met 5 van de 5 sterren

Our experience with finance America was…

Our experience with finance America was very positive. The rep was extremely helpful to make everything easy for us. He was also very friendly and ea6 to talk to.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Glenn,
Thank you for taking the time to leave a review about your experience with FAR. I'm so happy to hear that your rep was able to assist you in achieving your financial goals!
Please let us know if there is anything further we can do for you.

Beoordeeld met 4 van de 5 sterren

The Finance of America service has…really saved our lives!

The Finance of America service has proved to be the most helpful program for our situation. The stress of health issues combined with financial stress was unbearable. The relief of this program will allow us to live our lives day to day without additional worry while meeting our needs. We now are able to get repairs and replacement fixtures as they come along instead of having to wonder how we would pay for them. The Finance of America team were awesome to us to complete the process. Sincerely, the Brock's.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Raymond,
Thank you for taking the time to leave a review about your experience with FAR. I'm beyond delighted to hear that you were able to achieve your financial goals with us and get repairs done on your beautiful home.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Very Good

Barb, did an excellent job of explaining everything, and answering any of my questions. Thank you for a satisfying experience.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Marcene,
Thank you for taking the time to leave a review about your experience with FAR. I'm delighted to hear that Barb was able to assist you in achieving financial success!
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Michael,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear that you found the process to be easy and seamless.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Please Call Me 😀

Excellent on line material. Good education and professional contact system. Only improvement would be to have the option of “In person” “One-On-One” consultations in Tucson Arizona.

Two weeks ago I applied to be a licensed Mortgage Loan Originator in Tucson Arizona thru my search under the “Careers” portion of your website.

I am excited by the market potential all around me for Reverse Mortgage Options. I want to represent the EquityAvail Program Exclusively. The Market is Ready to Explode and I want to be a part of it.

Please Contact me for an initial interview…I’m ready to Go!

Martin Beckey
(520)490-8848

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Martin,
Please visit the Careers section on our website. www.far.com to apply.
Thank you!

Beoordeeld met 5 van de 5 sterren

While not finished

While not finished, working with Toby has been a pleasure. He’s competent and communicates well internally and externally. He gets it done.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Michael,
Thank you for taking the time to leave a review about your experience with FAR. Toby is a great asset to our team and I'm happy to hear he is helping you to achieve your financial goals!
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Everything was great appreciated how we…

Everything was great appreciated how we were treated and everything was done with ease and in a timely manner

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Sherry,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear that you were kept informed throughout the process and that you were able to achieve your goals with us.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

So far so good!..

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Robert,
I'm happy to hear that! We appreciate you taking the time to leave a review about your experience.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Excellent

Jill Portilla has been excellent in helping me along with my refinancing. She is a pleasure to deal with. Very knowledgeable and always happy to assist me with this process. I would recommend her to any and all family and friends.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Helene,
Thank you for taking the time to leave a review about your experience with FAR. Jill is amazing and I'm so delighted to hear that she was able to help you in achieving your goals!
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

I have not made a decision on the…

I have not made a decision on the reverse mortgage yet. They where very helpful, received all the information I need. In a couple of hours

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Luigi,
Thank you for taking the time to leave a review about your experience with FAR thus far. I'm happy to hear that you received all the necessary information in a timely manner.
Please let us know if there is anything further we can do for you!

Beoordeeld met 1 van de 5 sterren

You dragged me for more than 6 months…

You dragged me for more than 6 months just to tell me you don't fiance my home. I'm so glad that it didn't happen.
This institution is not honest, looking for your own profit and you want it to happen soon.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Mark,
Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.

Beoordeeld met 5 van de 5 sterren

I would recommend Melissa Hossain to…

I would recommend Melissa Hossain to anyone looking for a reverse mortgage.
Attentive, patient, caring, knowledgable, and, overall a great lady. Thank you so much for the quick and efficient service she provided, representing you.

30 september 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Ali,
Thank you for taking the time to leave a review about your experience with FAR. We are so lucky to have Melissa as a team member and I'm happy to hear she was able to assist you in achieving your goals.
Please let us know if there is anything further we can do for you.

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