thank you for a wonderful service . customer service was excellent from start to finish , product arrived on time,I would highly recommend floormart .
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Lees wat reviewers zeggen
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Toon meer
Bedrijf heeft geantwoord
Good Customer Service. The ordering process was easy. Two separate orders placed. First one arrived quickly and without a problem. The second order was delayed due to damage in transit and the... Toon meer
Bedrijf heeft geantwoord
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vloerenwinkel
- Bouwgereedschap leverancier
- Bouwmateriaal groothandelaar
- Doe-het-zelfzaak
- Gereedschapwinkel
- Gereedschapgroothandel
Over Floormart
Geschreven door het bedrijf
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Contactgegevens
Unit 1, 7 Craven Street, LE1 4BX, Leicester, Verenigd Koninkrijk
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
About as dodgy as they come
About as dodgy as they come. Emails are rejected. Telephone njumber given is 'that number not recognised'. They use DX - the worst delivery compoany in the world - so when DX do their usual thing of dumping the parcel anywhere but where they are supposed to, after contacting DX to complain, DX say go back to who sold it to you. Floormart! See the first couple of sentences.
10 september 2025
Review zonder uitnodiging
Antwoord van Floormart
Thank you for your review.
We are sorry to hear about your experience and would like the opportunity to look into this properly.
We haven’t experienced any issues with our phone lines or email system, so we’re keen to understand what may have gone wrong with your order. Please contact us at sales@floormart.co.uk
with your order details and, if possible, the telephone number you attempted to call , so we can investigate this fully.
We do appreciate your comments regarding DX. While we work with a number of couriers, we understand how frustrating delivery issues can be and we’re always reviewing courier performance to ensure our customers receive the best possible service.
If you are happy to get in touch, we’d be more than happy to help resolve this for you.
Excellent service
Excellent service, easy and clear ordering process, deliver quickly
29 augustus 2025
Antwoord van Floormart
Thank you for the kind review Teresa!
Antwoord van Floormart
Thank you for the kind review Guy, we really appreciate it!
Excellent purchasing experience
After placing the order, Floormart followed it right through upto the Delivery. Packaging was excellent and chosen Courier company was with secure service.
2 september 2025
Antwoord van Floormart
Thank you for the kind review, we really appreciate it!
Antwoord van Floormart
Thank you for the great review David!
Antwoord van Floormart
Thank you for the kind review!
Good product at an affordable price
Good product at an affordable price, delivered fairly promptly.
1 september 2025
Antwoord van Floormart
Thank you for the kind review Simon, we really appreciate the feedback!
Antwoord van Floormart
Thank you for the kind review David!
Excellent service I called up to double…
Excellent service I called up to double check about the delivery as I needed this for a job booked and was on time
Will use again
29 augustus 2025
Antwoord van Floormart
Thank you for the great review Gav, we look forward to seeing you again soon!
Really helpful team at Floormat
Really helpful team at Floormat, understood exactly what I needed and sent it out immediately. Highly recommended
29 augustus 2025
Antwoord van Floormart
Thank you for the kind review John, we are so glad we could help!
Antwoord van Floormart
Thank you for the kind review Mark!
Antwoord van Floormart
Thank you for your review. We’re sorry to hear that you experienced an issue with the gun.
We have been in touch with you directly and can see that the product has now been replaced by the manufacturer. We hope the replacement resolves the issue and that everything is working as it should.
If you do need any further assistance, please don’t hesitate to get in touch with our team.
Antwoord van Floormart
Thank you for the kind review Michael!
Antwoord van Floormart
Thank you for the kind review Derek!
Flooring products
Love the products they do and for a reasonable price too. Anything flooring they're the guvnor.
20 augustus 2025
Antwoord van Floormart
Thank you for the kind review Ryan, we really appreciate it and hope to see you again soon!
Antwoord van Floormart
Thank you for the kind review Julie, we really appreciate it!
Antwoord van Floormart
Thank you for the kind review Gihan!
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