thank you for a wonderful service . customer service was excellent from start to finish , product arrived on time,I would highly recommend floormart .
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Lees wat reviewers zeggen
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Toon meer
Bedrijf heeft geantwoord
Good Customer Service. The ordering process was easy. Two separate orders placed. First one arrived quickly and without a problem. The second order was delayed due to damage in transit and the... Toon meer
Bedrijf heeft geantwoord
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vloerenwinkel
- Bouwgereedschap leverancier
- Bouwmateriaal groothandelaar
- Doe-het-zelfzaak
- Gereedschapwinkel
- Gereedschapgroothandel
Over Floormart
Geschreven door het bedrijf
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Contactgegevens
Unit 1, 7 Craven Street, LE1 4BX, Leicester, Verenigd Koninkrijk
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4,3
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van Floormart
Thank you for the kind review Eliott!
Excellent service
Well priced products, prompt delivery. If only every supplier would package their shipments as well as Flooormart, first class, would highly recommend this business
19 augustus 2025
Antwoord van Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
Antwoord van Floormart
Thank you for the great review Dave!
Rewmar adhesive
Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from placing to receiving the order. Great service!
Top flexible wood flooring adhesive to stick wood flooring to concrete/screeded floor.
19 augustus 2025
Antwoord van Floormart
Thank you for the great review, we really appreciate it and hope to see you again soon!
Antwoord van Floormart
Thank you for the kind review Steve!
Antwoord van Floormart
Thank you for the great review Darren!
Antwoord van Floormart
Thank you for the great review David!
Antwoord van Floormart
Thank you for the kind review David!
Carpet scissors
Excellent item easy to order quick delivery good price
Overall very satisfied
Thank you
18 augustus 2025
Antwoord van Floormart
Thank you for the great review!
I paid extra for quick delivery and…
I paid extra for quick delivery and items arrived over a week AFTER the date I paid for extra for the items to arrive!
Products are as ordered it was the delivery that was the issue.
8 augustus 2025
Antwoord van Floormart
Thank you for your feedback, we’re pleased to hear the products were as expected.
We are sorry to hear you were disappointed with the delivery time. We don’t offer expedited delivery as a service, and our lead times are outlined on our website at the point of ordering. That said, we understand how frustrating delays can be.
We appreciate your feedback, and if you do have any further queries or issues, please feel free to get in touch.
Antwoord van Floormart
Thank you for the kind review!
Delivery & communication was very poor
Flooring was good but delivery was shockingly bad. First off no email about the order or delivery details, I had to chase them up about delivery. I ordered the Monday they said on the phone it would be Friday & I would get a text with tracking but nothing came. I called again to be told it was missed off the suppliers order & it would be sent again Monday and wait for text with tracking. Eventually it turned up Tuesday. Why they told me to wait till Friday for delivery is what annoyed me as I waited in most of the day for nothing, could have just told me the first time I called it was missed off the order.
13 augustus 2025
Antwoord van Floormart
Thank you for your feedback, we are pleased to hear you were happy with the flooring.
We’re very sorry for the experience with the delivery and the lack of clear communication. On this occasion, it appears there was an issue with the manufacturers order, and we completely understand how frustrating it must have been to wait in unnecessarily.
We take this on board, as you should have been informed sooner, and we’ll be reviewing this internally to improve communication in situations like this going forward.
Thank you for bringing this to our attention.
Competitive pricing
Competitive pricing, professional flooring tools and reliable services. If possible to reduce minimum free delivery requirement, so more customers can enjoy the price advantageous.
13 augustus 2025
Antwoord van Floormart
Thank you for the kind review!
Delivered promptly and to the exact…
Delivered promptly and to the exact predicted time
8 augustus 2025
Antwoord van Floormart
Thank you for the great review Beth, we really appreciate it!
New welder and accessories
Very quick delivery! I needed an invoice in PDF format, so I emailed the support team and received a helpful reply the next day. Excellent service overall — very pleased with my purchase and the customer support.
13 augustus 2025
Antwoord van Floormart
Thank you for the great review, we really appreciate it!
Antwoord van Floormart
Thank you for the kind review Jam!
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