forgemeetandgreet.co.uk Reviews 

131
•
TrustScore 2.5 uit 5

2,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience, staff member was waiting for us at the meet & great area on our arrival, and turned up within 5 - 10mins of ringing them on our return. No issues encountered, will definitely use aga... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not use this company . They are unavailable and totally unreliable . No reply on phone number when tried to contact 30- 45 mins before arrival and no response to what’s app message or answerphone m... Toon meer

Beoordeeld met 4 van de 5 sterren

I was highly concerned having read other reviews but was unable to change the booking. Contacting for drop off was no problem. Happy chap collected. £8.50 payment as detailed. Chaos then ensued with b... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not trust this company. After seeing recent TV reports showing cars being left in fields, I checked their Trustpilot reviews and found exactly the same pattern of terrible experiences.... Toon meer

Bedrijfsgegevens


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

131 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,6

Alle reviews

(131)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First time I had used this service & I…

First time I had used this service & I have to be honest, I was nervous in doing so. Rang 30mins beforehand as instructed and was greeted on entrance to the drop off car park, no issue. Upon return, I rang whilst collecting the bags as instructed and was advised it would take 10-15 mins as it was busy which it was. My car arrived at the car park at the exact time as advised. No issues at all and cheaper than Silver Zone which I’ve used so many times with zero issues but were fully booked for this trip. I would use again but do prefer the added security of Silver Zone.

1 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If you like risk and poor service, go right ahead

If you like risk, uncertainty and non-existent service, go right ahead...

On our return to Bristol Airport in the early hours we phoned from the airport building, and were told there'd be 'a short delay' in returning our car. Not sure why: incoming flights are supposed to be tracked.

We then waited 40mins with two kids, in the rain, for an unapologetic driver to turn up. He proceeded to tell us that he'd said to call again when we'd got our bags. When my wife (CEO of a major charity), who'd made the first call, told him that he'd said no such thing, he loudly called her 'a liar'. Other people waiting for their cars looked quite shocked.

The car was very damp, had mud and grass in the footwells, smelt like a 40-a-day tramp had slept in it, and was mysteriously close to empty on fuel. Conclude from that what you will.

Like many others posting here I wish I'd read the reviews first. If you like risking your car with a company that doesn't act with any measure of professionalism, go right ahead.

25 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not recommended. Beware

Do not use this company. Beware ..... our car was driven almost 50 miles whilst we were away. Items were removed from the back seat to the boot (presumably to sit people in the back seats) and the car had stale smoke residues (we don't smoke).

19 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not reliable company

I was about to book their service through the website called wwwcompareairportparkingscouk where this company has 5 stars, but luckily I decided to search for more reviews and I found out its not a reliable company or service provided for quite few different reasons. I ever would use their service.

19 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Drop off OK. Collection not good.

Drop off was good as they were waiting to collect like they said they would be. collection was terrible though. said they be 15-20 minutes, but in the end it was almost an hours wait at 4am. they didn't keep us updated, we had to call for updates / find out why they were taking so long. not an efficient service.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Forget this option, chose another one

Real bad customer experience with that company. They ask you firmly cash for an unexpected extension due to Flight delayed for one more day. When I landed I had to find an ATM in the airport but I hadn't the exact amount therefore I called them to make sure they can handle it. After a long wait for more than 30min, I collected my car which, I discovered after has been damaged on the steering wheel. The driver asked me the cash. I let him £20 expecting him to give me back £10 (he was aware of that as I called him before). He informed me that he hadn't change so the boss would transfer the difference. Obviously, no bills even though I asked for it...
So far, I am still waiting...no contact, no answer to my texts, no calls.
Avoid this company, they seems to not be honest at all.
Im starting to suspect that the positive comments in other websites are not from customers...

30 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional & Efficient.

There was a minor incident with our car whilst away, Drew dealt with it with such proficiency, professionalism and kindness I can’t fault them at all.
We delivered our car and they were waiting, on collection they were waiting. It was a very smooth transition and efficient, good value service.

3 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Used my car whilst away

Yet to respond to my two emails, the actual handover was relatively fine, however, they seem to have used my car whilst I've been gone! Upon handover my back seats were lowered and my parcel shelf removed. It's a new car so I know I've never put down these seats myself. It looks like they've used my car to taxi someone else and their luggage?? Not at all happy and will be escalating further unless a plausible explanation can be provided.

19 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Forge meet and greet

Just used Forge meet and greet at Bristol Airport
Followed instructions and driver meet us immediately the same happened on return
Could not fault this service, very reasonable price
Would definitely use again

1 juni 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I have just booked for an impending…

I have just booked for an impending trip to France. I was a bit annoyed when the headline price was increased by an admin charge of £1.95 but given the time spent on the computer I reluctantly accepted that uplift. Having booked I then received an email saying there would be a further charge of £6.00 payable on my return to get the car out of the airport. I have now read previous reviews and am wondering if I have booked cowboys. I will supply a further review on my return from France.

5 juni 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Long wait for collection - unprofessional

Drop off okay, although had to prove the price I booked parking for even though it was via their website. Was told to call for pick up when we had collected bags and got to the drop off zone. They said they'd be 15 mins, was rung back to say they couldn't locate our car as had parked it in another place so would be a further 15 mins. We waited over 40 mins in the cold with kids at 4am after delayed flight, so was not happy as they should have been expecting our flight! Next time will pay that bit extra for a transfer that doesn't keep you waiting the time it takes for us to drive home!

2 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flew from Bristol…….used this service

Flew from Bristol…….used this service.
It was seamless!
We have a son who is a wheelchair user, this was the perfect way to start and finish our trip!
Reliable, easy, friendly and helpful team who are determined to provide great customer service.
Keep up the good work Guys!

11 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY.
although cheaper than a normal meet and greet there's a very good reason why. We rang the number provided when we arrived but was stood for 25 minutes waiting when they said they were around the corner. Was then informed we needed to give them £6 for them to get out the car park but not very clearly stated. The man was very rude and kept complaining to us about how rubbish his job is and that the owner takes all the money for himself! On collection we rang twice telling them we were on way to the car park and we were told he would be 10 minutes. 35 minutes later in the cold with a crying baby they decided to turn up. I rang and asked for a chase up and he said oh yeah sorry we've had a couple of other cars to do first. Should of informed us of this before leaving us in the cold for half an hour. The communication is dreadful and both members of staff were rude. Not to mention the way he was driving my car, revving the engine round the corners like he was in a race car. Not professional, spend more money and use the airport meet and greet service. Just avoid them.

11 mei 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I haven't booked

I haven't booked - some of these reviews were worrying. I went on to their website and there is a mobile number. Went to chat on Whatsapp and didn't think the profile picture portrayed a very professional attitude!

18 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Still an excellent meet and greet service

Still an excellent, painless and reasonably priced alternative to parking at Bristol airport.

Again they picked up the phone quickly and told us when they would be ready to pick up the car. Remember the driver needs 6 pound to get out of the Bristol drop-off car park.

We arrived early after our hols, but 10 mins after we rang, the car was in the drop-off area ready for pickup.

Driver was polite and car returned as expected.

Seems the 'new' management have got a grip and maintained a brilliant service.

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great value, courteous and efficient

Great value, courteous and efficient service. We entered the wrong phone number, one call to Forge sorted. Met at drop off as expected. Entered wrong return time (do check your flight return time!) and they sorted the return of our car in 20 mins. As far as i'm concerned a good value option.

5 januari 2024
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer