Brilliant company to deal with, used their Somercotes branch a few times lately for bags of 10mm chippings. Price is good, and the delivery drivers are always friendly and nothing is too challengi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Toon meer
Bedrijf heeft geantwoord
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Toon meer
Bedrijf heeft geantwoord
Fantastic service from Stephen. We wanted to add a 2m x 900mm breakfast bar to a 12 year old kitchen and Stephen was able to match the base units and worktop exactly, to allow the whole lot to loo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Contactgegevens
Portland Street, NG5 6BL, Daybrook, Verenigd Koninkrijk
- 01159208208
- www.frank-key.co.uk
4,7
Uitstekend
743 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kitchen design and fit
Recently had a kitchen fitted which was designed by Ben Roberts in the Nottingham showroom.Its an excellent kitchen, exactly what we wanted! We are really pleased with it and highly recommend this firm to other people.The installation team did a great job! Thanks to Ben and everyone at Frank Key.
20 februari 2024
Review zonder uitnodiging
Antwoord van Frank Key
We'll be sure to pass your comments on to Ben, thanks for the great feedback.
Delivery to top of the driveway rather…
Delivery to top of the driveway rather than at the bottom.
25 maart 2024
Antwoord van Frank Key
👍
Rang to re areange my delivery due to…
Rang to re areange my delivery due to my own error.
I called to chase delivery and was directed promptly to the correct department the gentleman that answered was helpful and polite. Great experience. Delivery driver was super helpful and didn’t mess about dropped safely.
26 maart 2024
Antwoord van Frank Key
Nice to hear that you had a pleasant experience trading with us. Thanks for choosing us and thanks for the feedback.
Quick delivery
Quick delivery, friendly team/delivery driver and managed to get my order in the place a needed which was a huge help. I would definatley recommend.
25 maart 2024
Antwoord van Frank Key
We’re pleased to hear your delivery arrived on time and everything went smoothly. Thanks for your support—we look forward to helping you again in the future!
Fantastic service
Ordering was simple to do, the website is very user friendly, Delivery was extremely quick & the driver who delivered was fantastic. Overall a very smooth, hassle free experience. Will be using again & highly recommend.
30 maart 2024
Review zonder uitnodiging
Antwoord van Frank Key
👍
Above and beyond
Delivery arrived nice and early, the driver with a small flat bed (no crane) handballed over 500kg off on his own refusing my help.
Some bloke 👍
35 kg slabs are way beyond the H&S limitation for one man !
12/03/24
24 februari 2024
Antwoord van Frank Key
Thank you for the 5 star review. Also for flagging the heavy load, this ideally should have gone on a crane vehicle and it has been flagged to our transport team to investigate and improve. However, I will pass your kind words on to Jason.
Good value hire equipment
Hired a wall paper stripper for a weekend. Got a great price and equipment worked really well.
The staff however don't know you can book and pay on line.
25 februari 2024
Antwoord van Frank Key
Thanks for your feedback, sounds like some of our staff need to teleport to the 21st century!
Always can rely on Frank Key
Always can rely on Frank Key. Do what they say and when. Never had any issues
27 februari 2024
Antwoord van Frank Key
Great to hear, thanks.
I had a few issues with the website
I had a few issues with the website. A few times, I had items disappear from my shopping list. Once sorted it worked fine. The delivery driver notified me via phone, pror to arrival and was quick to get my stuff dropped. He accidently left a allet with some othe ritems but this was taken back really quickly.
I had items that were faulty. After messaging to show the issue. I had the new items i my possession by the next day
Good proces and great service, only let down with the faulty items but rectification was swift.
Thank you
26 februari 2024
Antwoord van Frank Key
Glad we were able to resolve the issues with the faulty products quickly and without delay. Thank you for your feedback.
Over the moon
Over the moon. I was very pleased with the quality of the panels all the posts were lovely and straight, top quality. The delivery driver was polite friendly and really helpful.
25 februari 2024
Antwoord van Frank Key
👍Great to hear, thanks for the feedback.
Always friendly and cooperative…
Always friendly and cooperative drivers. Prompt delivery on schedule.
24 februari 2024
Antwoord van Frank Key
Thank you for your order.
Quick delivery & great experience
Quick delivery, friendly delivery driver. Would use again!
24 februari 2024
Antwoord van Frank Key
👍
ordered and delivered in 4…
ordered and delivered in 4 hours.......what a service!!!!
23 februari 2024
Antwoord van Frank Key
👌We aim to please. Hope everything was delivered to your satisfaction.
Fantastic company
Fantastic company
Ordered a good amount of stuff recently delivered on time, great to speak to on the phone nice staff
And prices are very good to
2 februari 2024
Antwoord van Frank Key
Thanks for the feedback 👍
Ordered online. No queuing.
Ordered online. Picked a slot to collect. Received a text to say it was ready. Parked up and put the items in my boot. Brilliant way of doing things.
1 februari 2024
Antwoord van Frank Key
Great feedback for the team, thank you so much.
Excellent service the goods arrived on…
Excellent service the goods arrived on time and were offloaded without any issues.
The staff at Frank keys are very helpful with advice and I appreciate what they have done for me
30 januari 2024
Antwoord van Frank Key
Thank you for the fantastic feedback!
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