Collegia FreePayroll Reviews 

Collegia FreePayroll gets 5 stars from me! I was completely lost setting up payroll as a total beginner, but Cri was amazing - patient, clear step-by-step help, and sorted all my confusion quickly. Couldn't have done it without her. Highly recommend!

Extremely responsive and helpful

The product is really easy to use, and suits my purpose perfectly. The support is also extremely helpful and human agents are on hand to talk you through any problems or questions you may come across to give you a very quick and easy to follow resolution.

I would highly recommend this service. It is a great way to do your staff payroll, particularly like me who has a small business. There's no need to pay for an accountant to do the same job. Also, the advisors are very helpful if you get stuck. An advisor named Cri, got me out of a bind, giving me clear and excellent advice when I got stuck.

I've just started using Collegia FreePayroll. I am using the free version and it is simple to use and does everything I need. I had some issues transferring over from my previous provider and the customer service has been excellent. They have fixed all the problems that I created in a timely manner. I would definitely recommend this software.

Really helpful assistance, speaking with a real person, straight away and who understands exactly what you need I would highly recommend this system/company

Cri made me feel calm and overall I had a wonderful experience.

Kudos to the team for doing a great job all the time!

The service is so quick and efficient and the staff are always very helpful and polite. As a complete layman to payroll, I have found this software very easy to use, highly recommended.

I have been using this website for a few months now and I find it excellent. I use the free version and it has all the features I need for our small company. The customer service is excellent, very helpful and always available. Today I accessed the chat service and Cri helped me resolve the minor issue that 1 of my employees had. Highly recommend this company.

Have used this company for a long time and always have a great experience and very helpful

Made quite a daunting task somewhat easier and having the chat to guide is really helpgul when have questions. The free version is enough for our needs and once all setup makes the task easier

Whenever I need any advice or help, I use the messaging system and always get excellent advice and the information I need.
The software is very easy to use and links up with HMRC, which is perfect for me, one less thing to do. Also the pension contributions is another weight off my mind as they have all that sorted too.
My most recent help was today 09.03.26, I needed a specific report and Eduardo was brilliant, super helpful and really quick replying especially at 17:15 UK
Great payroll, great team, made my life a lot easier
Thanks

Honestly, most payroll software is very jargon-heavy. This business has it spot on. Been using them for over a year and everything is made super simple. Even the complicated stuff, somebody is on a webchat in minutes. For all small business owners, save the costs, use this software.

And even upgrading to the pro version is well worth it for the holidays/absence tracking

Genuinely shocked this is free. It’s incredibly functional, well designed, and has everything I need - no compromises.

Honestly better than all of the paid payroll systems I’ve tried.

Would absolutely recommend.

Simple and effective piece of software for a new business owner to run the payroll. Stupendous customer service, I had live agents replying in the evening to my queries.

Very efficient software and great customer support!

I’ve been using this service for about two years, and it fully meets my needs. The support team is always ready to help and has been extremely helpful.

Once again excellent help from the people on live chat, almost instant replies and all of my questions answered. Thoroughly recommend this software.

Have been using Collegia (the free version) for about a year now and it’s been great. Any problems are quickly resolved by great customer support (email/webchat).
The pension side of payroll is so much easier. Having used Nest previously, Collegia take care of it all, ensuring full compliance without any worries on my part.