Received this large sideboard flat packed. There was an issue with the instructions on line. I rang the company, they answered straight away, a man called Anthony emailed me a new set of instructions... Toon meer
Bedrijf heeft geantwoord
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Have bought the Santiago lounge unit from this company recently. Cannot praise the company highly enough. Ordering straightforward, was contacted via email for confirmation followed by the expected de... Toon meer
Bedrijf heeft geantwoord
AVOID AT ALL COSTS I recently purchased a lovely looking sideboard from Furniture in Fashion, in a light wood with a white marble top. I unfortunately received a dark wood sideboard wit... Toon meer
Bedrijf heeft geantwoord
From the start of the sale till the end I was kept fully informed when my product would arrive , I was delighted with my purchase could not believe the care in which every item was packaged The quali... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Woonkamermeubilairwinkel
- ook in
- Badkamerinstallateur
- Lampenwinkel
- Meubelwinkel
- Slaapkamermeubilair winkel
Geschreven door het bedrijf
Furniture in Fashion Trademark : UK00003813849 Founded on 14th June 2007, by it's founder & CEO Asad Shamim, established one of the largest online furniture stores in the UK. As one of the largest online stores for modern & contemporary furniture, it’s become a one-stop shop for those looking for high-quality furniture for the home & office. With FIF, there’s a whole host of furniture available whether it’s for the home or the workplace. Offering office furniture to suit almost every budget, flexibility is offered with the large catalogue available. We have a major warehouse and showroom located in the up-and-coming town of Farnworth, Bolton BL4 9TP. Occupying over 60,000 square feet of area, the huge warehouse space allows us to store an array of bathroom furniture and more. This helps to initiate importing services across various countries. As of now, we’re one of the largest furniture stores for all products whether that’s bedroom furniture to living room furniture sets. The use of high-quality, German-manufactured items like outdoor furniture, for example, comes directly over to us from our 500,000-square-foot warehouse in Germany. A strong online presence has helped us grow over the years and expand our variety of furnishings, which includes lighting, to lift the mood of any space.
Contactgegevens
Causeway Mill ,14 Stone Hill Road, Express Trading Estate, BL4 9TP, Bolton, Verenigd Koninkrijk
- 01204792700
- support@furnitureinfashion.net
- www.furnitureinfashion.net
4,3
Uitstekend
4K reviews
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Great table
Great table, looks good and value for money. Fast delivery. Great service from start till delivery. Reccomend to anyone. Will definately use again.
18 maart 2026
Antwoord van Furniture in Fashion
Thank you for your fantastic feedback!
We’re so pleased to hear that you’re happy with your table and found it to be great value for money. It’s wonderful to know that you were satisfied with the fast delivery and the service you received from start to finish.
Your recommendation means a lot to us, and we’re delighted to hear you would shop with us again. We look forward to serving you in the future!
Great delivery & fast
25 februari 2026
Antwoord van Furniture in Fashion
Thank you for your great feedback!
We’re pleased to hear that your delivery was fast and met your expectations. Providing a smooth and efficient service is always our goal.
We truly appreciate your support and look forward to serving you again!
Shady lady
I was kept informed from purchasing to delivery and given the option of returning my money as the item was out of stock. I decided to wait for my item and was so pleased that I did as the lady statue is lovely and I’ve had nice comments from friends, I certainly would buy from this company again.
9 maart 2026
Antwoord van Furniture in Fashion
Thank you so much for your kind review!
We’re really glad we could keep you informed throughout the process, and we truly appreciate your patience while your item was restocked. It’s wonderful to hear that you’re pleased with the lady statue and that it’s already getting compliments from your friends—that means a lot to us.
Your support and trust mean everything, and we’re delighted to know you’d shop with us again. If there’s ever anything else we can help you with, please don’t hesitate to reach out.
Great Service
Got what we ordered on time and delivered by a courteous team
Great Service
17 maart 2026
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re delighted to hear that your order arrived on time and that our delivery team made a positive impression. Providing great service from start to finish is what we strive for, so it’s fantastic to know we met your expectations.
We truly appreciate your support and look forward to serving you again!
Antwoord van Furniture in Fashion
Thank you for your feedback! We’re delighted to hear that your dining table arrived well-packaged and that you found the tracking process helpful.
We hope you enjoy your new table, and we appreciate you taking the time to share your experience!
It's a very nice piece of Furniture for…
It's a very nice piece of Furniture for the price. Took a wee while to build, but the instructions are clear and easy to follow.
24 februari 2026
Antwoord van Furniture in Fashion
Thank you for your feedback! We're delighted to hear that you’re pleased with the furniture and found it to be great value for the price. It’s also good to know that, although assembly took a little time, the instructions were clear and easy to follow.
We really appreciate you taking the time to share your experience and hope you enjoy your new furniture!
Antwoord van Furniture in Fashion
Thank you for your kind feedback! We're thrilled to hear that you’re happy with the furniture, found it to be great value for money, and that the assembly process was easy. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. Enjoy your new piece!
Lovely dining chairs
The couple of dining chairs which I ordered arrived quickly and I was kept informed throughout their journey They are lovely, good quality chairs ,just as described ,however the box in which they arrived was flimsy and battered .Luckily the chairs were individually wrapped and not damaged.Was so relieved that I loved the chairs because I would of dreaded having to send them back knowing the very high price for a return .
16 maart 2026
Antwoord van Furniture in Fashion
Thank you for your detailed feedback! We're delighted to hear that you love your dining chairs and that they met your expectations in terms of quality and description. It's also great to know that you were happy with the delivery updates and speed.
We’re sorry to hear that the packaging was not up to standard and arrived in a battered condition. We understand how concerning that must have been, and we’ll be sure to pass this feedback on to our team to help improve our packaging in the future.
We’re very glad the chairs arrived safely and that you’re pleased with your purchase. Thank you again for sharing your experience!
The coffee table is alright.
The coffee table arrived quickly and was the one I ordered. I bought it at a reduced price and I am generally pleased with it, but I think it had been used for display and I wasn’t warned about that. The reason I believe this is the case is because it had been built and taken apart before I got it and the paint is chipped in a couple of places.
23 februari 2026
Antwoord van Furniture in Fashion
Thank you for taking the time to share your feedback.
We’re pleased to hear that your coffee table arrived quickly and that you are generally happy with your purchase. However, we’re sorry to learn about the condition you received it in and understand your concerns regarding signs of prior assembly and minor paint chipping.
Please be assured that all our items are supplied as new, and this is not the experience we aim to provide. We would like to investigate this further for you. Kindly contact our support team at support@furnitureinfashion.net with images clearly showing the issues you have described so we can review and assist you accordingly.
Thank you again for bringing this to our attention.
I am really pleased with the porcelain…
I am really pleased with the porcelain piece - it is exactly as shown and described on the website. Ordering and delivery were smooth and I would definitely order from this company again.
26 maart 2026
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re delighted to hear that you are pleased with the porcelain piece and that it matched the description on our website. It’s also great to know that you found the ordering and delivery process smooth.
We truly appreciate your support and look forward to serving you again in the future!
Antwoord van Furniture in Fashion
Thank you for your excellent feedback!
We’re delighted to hear that you found the product to be great value for money and that you were happy with our communication. Your satisfaction means a lot to us.
Thank you for choosing us—we truly appreciate your support!
ORDERED TABLE & CHAIRS 12TH JAN 2026 OR…
ORDERED TABLE & CHAIRS 12TH JAN 2026 OR OUR NEW KITCHEN GOODS ARRIVED WE DIDNT UNBOX GOODS UNTIL LAST WEEK AS KITCHEN WAS BEING RENEWED DIDN'T HELP THAT FITTERS HAD A FAMIL DEATH HENCE SLIGHT DELAY
ON OPENING TABLE IT WAS FOUND TO BE MARKED
AND SCRATCHED WE REPORTED THIS AND WAS OFFERED £25 TO KEEP TABLE ON SPEAKING TO CITIZENS ADVICE THIS IS NOT ACCEPTABLE
WE ARE NOW SEEKING A FULL REFUND & UPLIFT OF GOODS
23 maart 2026
Review zonder uitnodiging
Antwoord van Furniture in Fashion
We’re very sorry to hear about the issues with your table and chairs.
After carefully evaluating your order, we would like to clarify a few points: the issues were reported more than 2 months after delivery, and the concerns raised as manufacturing defects are not confirmed as such. Regarding the table, as explained multiple times over email, it has a double plastic film covering that needs to be removed to reveal the chrome finish. The items were delivered exactly as displayed on our website, and we cannot be held responsible if they do not match your other furniture or home décor.
We would also like to clarify that the chairs and bench have no reported issues, and any return request appears to be due to them not matching your current furniture or décor.
However, we request that you contact our after-sales team for further resolution. They will be happy to assist you and work towards a solution in line with our terms and conditions.
We appreciate your understanding and patience.
Damaged part and missing parts in the package
Damaged part found in the package.missing parts found in the package not one 3 to 4 parts r missing.its mean your customer service regarding delivery is not good.you don't care what r sending and in my point of view its call cheating. I have a very bad experience with u.wadte of time 3 weeks matter still not solved and no refund no one came to collect package yet.
16 maart 2026
Antwoord van Furniture in Fashion
We are very sorry to hear about the inconvenience you have experienced.
After carefully evaluating your order, we note the following:
Issues regarding damage/missing parts were reported on 23 March 2026. On the same day, our dedicated after-sales team replied with a clear resolution, but we did not receive a response from you at that time.
We received three calls from you confirming that you would like to return the items for a refund on 25 March 2026. On the same day, our after-sales team arranged collection with the courier and sent you a detailed email including the consignment number.
We would like to clarify that the issue was resolved within 3 days, not 3 weeks. We kindly request that you review your emails from our after-sales team regarding the reported issues.
We would also like to inform you that both our courier and customer service teams maintain high standards, and the majority of our customers are satisfied with our services. Please note that the courier cannot always collect packages on the same day; they will contact you once the route for your area is finalized, including the scheduled date and time for collection.
We appreciate your patience and cooperation while we complete the collection and refund process.
Very good product
Very good product, good packaging , no missing , scratches or damaged item,
16 maart 2026
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re delighted to hear that you are happy with the product and that it arrived in perfect condition, with no missing, scratched, or damaged items. Your satisfaction is our priority, and we truly appreciate your kind words.
We hope you continue to enjoy your purchase!
A good solid table
A good solid table. Very easy to put together and the extensions cleverly constructed.
12 januari 2026
Antwoord van Furniture in Fashion
Thank you for your kind feedback!
We’re delighted to hear that you’re happy with the quality of the table and found it easy to assemble. It’s great to know that you appreciated the design of the extensions as well.
We hope you enjoy using your table for many years to come! If there’s anything else we can assist you with, please don’t hesitate to get in touch.
I bought a dining table and had to wait…
I bought a dining table and had to wait on it as it was out of stock . I received updates all the time ,so was happy overall with the service. But not so much the delivery company
9 maart 2026
Antwoord van Furniture in Fashion
Thank you for taking the time to share your experience. We're really glad to hear that you were happy with the updates and communication while waiting for your dining table — we understand how important that is when an item is out of stock.
We're sorry to hear that the delivery experience didn’t meet your expectations. We work closely with our delivery partners and your feedback is valuable in helping us improve this part of the service. We’ll be sure to pass your comments on to them.
If there’s anything further you’d like to share about the delivery, please feel free to reach out — we’d love the opportunity to make things right.
Thank you again for your feedback and for choosing us.
Excellent service and products
We ordered a dining table and chair set, unfortunately the table top arrived damaged.
We took photos and emailed FIF straight away, we had a reply within hours asking us to repack the top and a replacement would be with us within a week and true to their word it was. We are extremely pleased with our purchase and the company’s quick response in rectifying the issue.
12 maart 2026
Antwoord van Furniture in Fashion
Thank you so much for your kind words and for sharing your experience with us!
We note that there was an issue with the table top, and we’re pleased that our after-sales support team was able to quickly look into it, arrange the exchange of the required part, and resolve the issue promptly.
We’re glad to hear you’re happy with your purchase and our service—your satisfaction means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Enjoy your new dining set!
Great purchase and helpful support team
First time I have purchased from Furniture Fashion and the whole process from start to finish was seamless - excellent furniture at a reasonable price and when I had an issue with assembly I contacted Anthony in the support team and he advised and resolved the issue very quickly - would recommend the company and staff
18 maart 2026
Review zonder uitnodiging
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re delighted to hear that your first experience with us was seamless from start to finish, and that you’re happy with the quality and value of the furniture.
It’s especially great to know that our support team could assist you promptly—Anthony will be pleased to hear your kind words. We always aim to provide helpful and efficient service, so it’s fantastic to know we met your expectations.
Thank you for your recommendation—we truly appreciate your support and hope to serve you again in the future!
Antwoord van Furniture in Fashion
Thank you for your lovely feedback!
We’re so pleased to hear that you found the shelving beautiful, good quality, and easy to assemble. That’s exactly the experience we aim to provide.
We truly appreciate your support and hope you enjoy your purchase!
Receiving a great product and we did fantastic value great product best thing I've seen in a long time well worth the money
Nothing went wrong with my order im very happy with my purchase
13 maart 2026
Antwoord van Furniture in Fashion
Thank you so much for your wonderful feedback!
We're thrilled to hear that you're happy with your purchase and found it to be such great value. It means a lot to us that you consider it one of the best products you've seen in a long time.
We're also glad everything went smoothly with your order—that’s exactly the experience we aim to deliver. If you ever need anything in the future, we're always here to help.
Thanks again for your support!
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