2nd purchase of a double monk roll futon. Both purchases have been wonderful from start to finish. Peter is communicative through any issues, delivery is fast for a handmade item, and the quality is u... Toon meer
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Lees wat reviewers zeggen
The service from the Futon Shop was excellent. I spoke to Peter on the phone and he reassured me that the mattress I wanted would be a perfect fit for my futon and so it was. I am delighted with the... Toon meer
I bought the Japan bed by Karup and a mattress to replace the low futon bed I had previously. I love the design of the bed, it's efficiently designed from beautifully grained wood. The mattress is ver... Toon meer
Our new Skandi futon looks lovely and has been a nice addition to our guest room. It was easy to put together and functions well. It is comfortable to sit on and is a good size. The quality is great t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Futons 247
Geschreven door het bedrijf
About Futons 247
Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.
Our Mission
Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!Contactgegevens
Unit 13 HQ Building, 237 Union Street, PL1 3HQ, Plymouth, Verenigd Koninkrijk
- 01752 662030
- sales@futons247.co.uk
- www.futons247.co.uk
4,8
Uitstekend
380 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Futons 247
'actual humans' - my favourite comment in a review! That's us, we do try to have a human touch to our small business, thanks for your review.
Antwoord van Futons 247
Thanks for your review!
Really impressed with the quality of…
Really impressed with the quality of the futon we ordered and the customer service we received.
Great communication and delivery.
Would definitely recommend.
20 oktober 2023
Antwoord van Futons 247
Thanks for your kind words, really pleased to hear that all went well with your purchase, thanks for shopping with us.
Peter
everything went well good product HAPPY
everything went well good product , good company
10 oktober 2023
Antwoord van Futons 247
Thank you!
Really like this chair / bed
Really like this chair / bed, very comfortable and easy to assemble. Enjoy dealing with this company.
10 oktober 2023
Antwoord van Futons 247
Thanks for your review and for choosing the Futon Shop
Peter
Top Quality Product and Service
Wonderful help and support in choosing what turned out to be a top quality product. Thank you Peter! Highly recommend and would not hesitate to buy from this company again. All in all a great experience.
19 september 2023
Antwoord van Futons 247
No problem Jess, you are welcome, I hope your new futon is proving comfy.
Peter
Very happy customer.
They delivered the sofa bed we bought on time and went the extra mile and put it together for us too. Quality product. Friendly and personable service. Honest and competitive with their prices too. If I was in the market to purchase another sofa bed I would highly recommend. 5stars
19 september 2023
Antwoord van Futons 247
Thanks Michael, your kind words are appreciated, the sofa bed looked great in its new home, thanks for choosing the Futon Shop for your purchase.
Peter
i accidentally lost my order…
i accidentally lost my order information on my laptop, i waited the length of time i thought it had said, then decided to phone the futon shop 247.
i spoke to Peter Farrow, who confirmed all the information i needed, he also emailed the information too. Within two days i received my order ,which i am thoroughly pleased with, the work and service i would definitely recommend.
11 september 2023
Antwoord van Futons 247
Hi Catherine thanks for your review, happy to help you out and pleased to hear your new futon cover arrived safe and sound.
Peter
Very please with my purchase
Very please with my purchase. Superbly comfy to sleep. Folds nicely in the room ( can even fold into a sofa). Great customer service. Will be back if I need more or will defo recommend if any of my friends are looking for sleeping solution.
19 september 2023
Antwoord van Futons 247
Thanks Julija, really happy to hear your futon has found its new home and is nice and comfy too!
Peter @ The Futon Shop
Superb futon and customer service
Outstanding customer service - rang Peter to ask about delivery times and he was able to schedule it to suit me. The futon itself is of superb quality, and I’m sleeping very well as a result.
21 augustus 2023
Antwoord van Futons 247
Thanks for your super kind words, all appreciated here, we'll always do our best to make sure delivery works for our customers. Pleased you love your new futon too.
Peter @ The Futon Shop
Osaka bed
Always the best service, quick delivery. Good quality for a fair price. The bed was easy to assemble even alone. Just a strong wood smell but it's not bothering me.
21 augustus 2023
Antwoord van Futons 247
Thanks for your review, good to hear all went well with the purchase of your new Osaka bed. As an untreated bed frame they can smell a bit 'woody' at first but, as I'm sure you have now discovered, that passes after a week or so.
Thanks for shopping with us here at The Futon Shop. Peter
Really great product
Really great product, delivered fast and excellent communication with the company.
21 augustus 2023
Antwoord van Futons 247
Hi Renata - thank you for writing us such a lovely review! We're thrilled you love the product.
Peter was fantastic
Peter was fantastic - always helpful and very kind. He responded quickly to all queries. The delivery was good too, though the product took a little longer to arrive than anticipated. That was out of the vendor's control.
12 augustus 2023
Antwoord van Futons 247
Hi Isabella,
Wow - What lovely words! I will be sure to pass this nice review onto Peter and we really appreciate your understanding regarding the longer delivery window.
Enjoy your product,
Ellie x
Monk’s Bed Roll
Excellent Monk’s Bed Roll in Stone Cover, Beautifully made giving wonderful support.
Good service with fast delivery.
21 augustus 2023
Antwoord van Futons 247
Hi Malcolm,
Thank you for leaving a review - we're thrilled you're loving your Monk Futon!
All the best,
Ellie
Absolutely great experience
Absolutely great experience, very friendly customer service, amazing quality, delivered on time as agreed.
21 augustus 2023
Antwoord van Futons 247
Hi Sergey - thank you for leaving us such a lovely review!
Osaka Futon Bed
After a year I bought a futon with Futons247, I finally bought a bed. I found this one with the good measurement and at a reasonable price. As always the service is perfect and quick. The bed is solid and pretty easy to assemble, even alone. I was just surprised the bed has absolutely no paint on it so it has a pretty strong wood smell, but it does not bothers me. I finally have a flat and firm support for my futon and have less back ache when I wake up. So, once again, I recommend.
22 juli 2023
Review zonder uitnodiging
Antwoord van Futons 247
Hi Tryuj Tyu,
We appreciate you taking the time to leave such a detailed review and we're over the moon that you chose to shop with us again.
Thank you for the recommendation and hope the back ache stay away!
All the best,
Ellie
value for money
very helpful arranging delivery navy colour was no where near what i would call navy
very pleased with quality of the futon mattress
excellent value for the money
21 juli 2023
Antwoord van Futons 247
Hi Mr Mcintosh,
We're sorry the colour didn't meet your expectation and we very much appreciate you still choosing to leave a 5 star review. If you ever want to sample a fabric beforehand, please let us know and we'd be happy to accommodate.
Thank you for your kind words regarding the quality.
All the best,
Ellie
Excellent
Very happy with the look and quality of these futons and also suprised by how comfortable they are!
21 juli 2023
Antwoord van Futons 247
Hi Anne,
Wow - what a lovely review! Thank you so much.
All the best,
Ellie
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