2nd purchase of a double monk roll futon. Both purchases have been wonderful from start to finish. Peter is communicative through any issues, delivery is fast for a handmade item, and the quality is u... Toon meer
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I bought the Japan bed by Karup and a mattress to replace the low futon bed I had previously. I love the design of the bed, it's efficiently designed from beautifully grained wood. The mattress is ver... Toon meer
Peter helped me greatly with delivering my futon quickly and without hassle. The product itself is great and the email responses extremely quick. I have nothing at all to complain about
Our new Skandi futon looks lovely and has been a nice addition to our guest room. It was easy to put together and functions well. It is comfortable to sit on and is a good size. The quality is great t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Futons 247
Geschreven door het bedrijf
About Futons 247
Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.
Our Mission
Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!Contactgegevens
Unit 13 HQ Building, 237 Union Street, PL1 3HQ, Plymouth, Verenigd Koninkrijk
- 01752 662030
- sales@futons247.co.uk
- www.futons247.co.uk
4,8
Uitstekend
377 reviews
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Antwoord van Futons 247
Thank you, Derek. We appreciate you taking the time to leave a review
We love our new tatami!
We love our new tatami!
Thank you so much for great service and great communication throughout the process! Super helpful team and really clear.
We love our new way of sleeping and really enjoyed the instructional videos about the changing colours of tatami etc.
Thanks for a great service and product!
26 juni 2025
Antwoord van Futons 247
Hi Daryl,
Thank you for taking the time to leave such a lovely review. We're thrilled that you're enjoying your new tatami and appreciate your kind words regarding our team and services.
Best,
Ellie
Quality product and service
We are very happy with the quality of the Monk mattress we bought and the customer service from Peter can only be described as exemplary . We have no hesitation in recommending this company.
26 juni 2025
Antwoord van Futons 247
Hi Eddie,
Thank you for your kind words about Peter - we think he's pretty exemplary too! Hope you enjoy your monk for years to come!
Best,
Ellie
great product and great customer service
26 juni 2025
Antwoord van Futons 247
Thank you, Mark - we appreciate your 5-star review.
Friendly service, quality product
Very friendly service both on the phone arranging delivery as well as on taking delivery - helped bring it inside the house. Delivery was well within the stated time frame. Took the mattress on holiday and it made for super comfortable cosy nights' sleep in the awning. Thoroughly recommend.
26 juni 2025
Antwoord van Futons 247
Hi Richard,
Thank you for taking the time to leave such a detailed review. We're thrilled you had such a comfortable trip and hope you enjoy many more in the future.
Best,
Ellie
Antwoord van Futons 247
Thank you for 5 stars!
Perfect Product.
This company was great! I'd needed a new futon cover for ages and found them online.
There was a wide variety of sizes, fabrics and colours allowing me to have a cover custom made toy specifications.
Delighted with product and the first class service received.
7 april 2025
Antwoord van Futons 247
Hi Gail - thank you for taking the time to leave such a lovely review! Enjoy your futon cover.
Antwoord van Futons 247
Thank you for 5 stars!
Built to last products with the ultimate comfort and wonderful service very pleased with all purchases from this company
A very efficient company with great products
23 mei 2025
Antwoord van Futons 247
Hi Stuart - thank you for leaving such kind words!
Good quality product
We ordered a futon mattress and we are very happy with it. It is firm to sit on and the colour is lovely, though it hasn’t been slept on yet. The cover is well made and looks easy to remove for cleaning.
There were delays with the couriers, and Peter’s customer service was fantastic throughout. He kept us informed and we felt reassured that we would eventually receive the futon.
9 mei 2025
Antwoord van Futons 247
Hi Yazz,
Thank you for taking the time to leave a review - we'll make sure to pass your kind words on to Peter.
Best,
Ellie
Excellent!
Good quality futon which arrived quickly. I had some questions about the delivery and was very pleased with the shop's assistance. Highly recommend.
23 mei 2025
Antwoord van Futons 247
Thank you for your recommendation!
Great customer service
Great customer service, incredibly helpful, willing & friendly.
Wonderful products, couldn’t be happier!
Many thanks
23 mei 2025
Antwoord van Futons 247
Thank you for taking the time to leave a review - we love that you're enjoying your product!
These guys are quality!!!!
Fabulous, well-made mattress. Customer service couldn't be better. Wonderfully reliable and considerate delivery. Some people make life better!!!
20 mei 2025
Review zonder uitnodiging
Antwoord van Futons 247
Hi Bess,
Personally, we think you make life better, just by leaving lovely reviews like this! Enjoy your mattress!
Best,
Ellie
Great experience with futons247
Great experience with futons247, after ordering a futon and it wasn't right they made a new one, took back the old one and replaced it with the new one with no extra charge and no fuss. Peter always friendly on the phone too. Thanks
12 maart 2025
Review zonder uitnodiging
Antwoord van Futons 247
Hi Cat,
Thank you for taking the time to leave a review. We pride ourselves on rectifying any mistakes made and are glad we managed to resolve this for you. Enjoy your futon.
Best,
Ellie
Great product, great service
So pleased with my futon mattress and really glad I chose to buy from this company.
7 april 2025
Antwoord van Futons 247
Thank you Katharine - enjoy your mattress!
Futon mattress cover
Helpful owner (Peter) confirmed the dimensions
of the futon covers and assisted us with colour choice
and speedy delivery
7 april 2025
Antwoord van Futons 247
Thank you for leaving such a lovely review!
Very happy experience
Very happy experience from first viewing website to delivery.
2 lines of advice for new buyers. If you need to fold the matress in 2 places, buy a matress that has built in folds. I should have done that, so had to struggle with the bulky folds. Also, check your Spam folder if no timely emails arrive at your in-box.
7 april 2025
Antwoord van Futons 247
Hi Peary,
Thank you for taking the time to write such a thorough review, and for your advice to other buyers. We really appreciate it.
Best,
Ellie
wool/cotton mattress
I ordered a wool/cotton mattress - exceeded my expectations. Great quality, extremely deep and supportive, and awesome customer service thank you!
28 februari 2025
Antwoord van Futons 247
Hi Elaine - thank you for 5 stars! Enjoy your mattress.
Prompt and positively helpful responses…
Prompt and positively helpful responses to telephone query and delivery spot on time.
Spendid futon too!
7 april 2025
Antwoord van Futons 247
Thank you for leaving such a lovely review! Enjoy your futon!
Sprung Futon
Guy on the phone helped greatly with the selection of mini sprung futon; it is fantastic!
7 april 2025
Antwoord van Futons 247
Hi Mike, thank you for such lovely words!
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