Gamersheek Reviews 

1.399
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I had some issues with my order. To be honest I think there must have been an issue because my product was over a week late. After some brief and dodgy communication with one member of staff I eventua... Toon meer

Beoordeeld met 5 van de 5 sterren

I have ordered nendoroids from Gamersheek multiple times this year, and they have always delivered. I can vouch for their claim in dispatching in-stock orders within 72 hours and special order product... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service. I ordered the Mizuki Akiyama prize figurine I'd been hunting down for months, while I was unsure because I'd never ordered a figure online before I decided to trust it. Sh... Toon meer

Beoordeeld met 5 van de 5 sterren

I've used Gamersheek multiple times over the past couple of years for different Pop Up Parades. Preorders aren't always the quickest but if you're willing to wait a year for them to be made to begin... Toon meer

Bedrijfsgegevens

  1. Verzamelaarswinkel
  2. ook in
  3. Animeclub
  4. Beeldjeswinkel
  5. Speelgoedwinkel
  6. Videogamewinkel

Geschreven door het bedrijf

Here at Gamersheek, we believe there is a better way to do retail. A more valuable, enjoyable way where customers are earned rather than bought. We’re obsessively passionate about our products and we know you are too and our mission is to help as many customers get the items they want at the best possible prices, whilst delivering industry leading customer service. We don’t just focus on one product, we are building an empire from companies such as Good Smile Company, and products ranging from nendoroids to video games!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(1.399)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Product good, unclear dispatch date at point of sale

The item I ordered arrived in an as expected quality.

The reason I knock a couple of stars off is because it wasn't made clear at the point of purchase that the item could take 3-4 weeks to be dispatched.

I'd ordered the item as a wedding gift a few weeks in advance so luckily it ended up scraping the date I needed it for. I imagine other people in a similar gifting situation could be caught out though.

30 mei 2023
Logo Gamersheek

Antwoord van Gamersheek

Hi there,

Thank you for taking the time to leave a review it is much appreciated.

We have implemented a new system for a new supplier and we are still having some minor issues in figuring out how to properly display the "Special Order" status of these products.

I am glad the item arrived in time, and I am sorry for the inconvenience it must have caused.

If there is anything I can do to help please just reach out :)

Thanks

Beoordeeld met 5 van de 5 sterren

Good customer support

The figure I ordered didnt come initially but as soon as i contacted support they were quick to apologise and give me a timeline for when I could expect the figure. I have a lot of trust and respect in the customer support for gamersheek and would happily order again as long as they continue to have good CS like this c:

30 mei 2023
Beoordeeld met 5 van de 5 sterren

great company

great service as always even refunded me £10 as the price went down after i ordered overall a great company and my go to place for nendoroids defo recommand them

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome Etailer!

Even with my albeit limited experience with Gamersheek I have to say that I love this company! Waited a long time for a collectible I ordered due to the manufacturer delays, not Gamersheeks fault. Communication in general was extremely quick and helpful. I even received responses late at night to order update emails I had just sent (perfectly happy to wait until the next day for responses btw).

Pricing was the best around and to top it all they had the item a whole month before the competition (benefits of being a Good Smile Company partner I guess).

To add a cherry on top it was shipped Friday afternoon, I was a little disappointed I'd have to wait until after the bank holiday for the item but it was delivered by DPD on a Sunday!

I received courier email updates from Gamersheek themselves throughout the process so I knew it was coming.

Gamersheek are now my first choice for collectibles, assuming they have what I want I won't go anywhere else.

7 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Great. No problems at all in terms of service.

Only wish my parcel had a bit more protection. although it's content arrived undamaged; opening it to only find a few air cushions didn't inspire confidence. 😅

3 mei 2023
Beoordeeld met 5 van de 5 sterren

Excellent as always!

As always, great and clear communication and excellent customer service. Even if there's delays, Sean never fails to keep customers in the loop and when the product arrives, it's sent out ASAP. Cannot recommend enough.

1 mei 2023
Beoordeeld met 5 van de 5 sterren

Gamersheek has done it again

Gamersheek has done it again, fantastic range of products and the website is easy to use. I bought two figures from them which would be impossible to find anywhere else. They then shipped the product out in a matter of a few days.

I have bought from Gamersheek several times, and their range is second to none—the best place to purchase Anime figures in the UK.

6 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Item

whilst the item I ordered was altered to a pre-order item Gamersheek were super quick to resolve the issue sending me and alternative product which was available and something i wanted to, super swift dispatch thereafter. My husband was very pleased with his iron studio gift

15 maart 2023

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