Park Christmas Savings Reviews 

Absolutely terrible. I had an order which I paid into all year, they sent the wrong card out so I couldn’t use it for my Christmas Eve shop for food which I had planned to. So they arranged a refund, I am still waiting for it in the 6th January. There seems no rush to get my money back to he at all, no offer of goodwill for this massive inconvenience and poor service, and I have 2 payments coming out of my bank today which I can’t pay as I have not had my money back yet and will probably get bank charges for bouncing direct debits. Terrible and will not use again.

UPDATE as it won’t let me reply to your comment James, but I still do not have the money, and why you have bothered to reply on here yet no one has bothered to contact me directly, just backs up the poor service.

Carole m

What a great help went above and beyond to help me.

Thanks again

Such a shame they stopped doing food hampers, could have done with them the past few years. Saving all year knowing you could put food on the table at Christmas. Was with them for many years, taking over from an agent who I bought through before that. Stopped when they decided not to do food hampers.

I received vouchers which were a total of £200 from Park Hampers in 2025 but when I wanted to pay for my xmas shopping, it was declined. This happened several times and I had to pay this in cash or with my debit card. I contacted Park Hampers and I asked if the vouchers could be replaced with sainsburys gift cards but the were refused. I returned the declined cards back to Park Hampers. Never again

from Vera Akbal

I phoned earlier today about an issue with the code on my Amazon card (I scratched off some of the code) and both members of the team were very polite and efficient and got the issue sorted within a couple of hours. Great service.

Your company can start improving by removing the grusome dead fried turkey skating on ice!!! how
must my grand. children understand it... is it really the only option you have in your advertising arsenal... please itt is extremely offensive

I have been an agent with Park, for 30 years and have always found Park to be an excellent company to deal with.

I have been with Park Hampers for a few years now and each year at Xmas it has been fantastic to receive the vouchers etc which , especially this year , have been extremely helpful with cost at this time of year.
The choices Park have are great and the payment schedule feels very safe and my choice to manage how much each month is paid so helpful with budget.

Thanks to park Christmas savings I will be having a miserable time over the festive holiday. I have been a saver with park for many years with no problems before but this year has been different. On Sunday went to do my Christmas food shopping at Marks and Spencer’s to have my love2shop declined. The lady in m&s did say that those cards are useless at times. Luckily I had cash on me. I am a pensioner and find that saving money each month is the only way I can afford Christmas. I emailed the company when I got home, eventually got a reply this morning (Tuesday) to say that it was probably the magnetic strip on the card and they would send me another card. Not my fault they use inferior cards. So know I have had to cancel Christmas, no presents for my family. To say that I’m angry is an understatement. And the worst thing is that they don’t seem to care, I have had no apology whatsoever.

Please remove your disgusting advert ridiculing a dead bird.

Been doing park 30 years would be lost without them excellent service every year
Thanks park

Seriously, an ice skating dead turkey??
What has advertising come to?
Complete nonsense, not to imagine what children think..🤷‍♂️

My mother gave me a book of vouchers to give her grandchildren and when I looked at them they were all out of date. My mother has mixed dementia and is very upset as when I rang they said that there is nothing they can do even though they have taken £450 from my mother. I will be taking this to the trading standards

Very easy to sort the problem

I got the purple card last year.Could only get a couple of places to use it in glasgow

Ii had to return some vouchers my late mother had purchased before she sadly passed away, the park team were extremely supportive and helpful and Erin who helped with my request responded to each email immediately.
My mum has used Park Savings for many years and they have always been extremely helpful even when some cards had expired they replaced them for her.
Park offer a great way of saving for christmas.

Makes Christmas so much easier, put something away every month and Christmas is all paid for - great! System is flexible too, can change orders and increase payments if requried. Been doing this for years.

As I don't like leaving negative reviews I'm sorry to have to write this but I'm annoyed and worried for others.

I got interested in Park Christmas Savings and started their online registration. Once they got my email address they immediately created an account and emailed an account number.

I got to the stage in registration where you could select a monthly savings amount (minimum £5 per month) and on that same page they asked for Direct Debit details. Before committing to Park I wanted to look through their site before purchasing anything but you could only go to the next step by filling in the Direct Debit box, which I wasn't prepared to do. And you couldn't go back to cancel the process.

Fortunately on the same page there was a contact box which I used to ask for cancellation. Today I got two emails from them, the first saying "We're really sorry to hear you're wishing to cancel the 2026 order in full, may I ask the reason for this?" Well I couldn't have placed an order because they didn't have my payment details.

On explaining this to them the second email said "You had placed an order online on 6/12/25 for £50.00 Purple digital gift card." Again this could not be true as they didn't have my payment details.

On the positive side the second email also said "This has now been cancelled and the account is now closed." Let's hope that is true as I don't want to hear from them again.

So be warned, as it stands, it looks like if you register and give payment details you will in fact have placed an order. I wonder what Trading Standards would have to say about this?

I have been an agent for quite a few years now and with how things have changed since then it’s all good.

This is my second year using Park. And it’s the best thing I’ve done. I don’t have to worry about the cost of Christmas anymore. And the vouchers are delivered in more than enough time, so it’s great all round. Keep up the great service that you provide. Amazing