Goddard Veterinary Group Reviews 

936
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Just collected my dog after having a grass seed removed. From start to finish I have been kept informed every step of the way. The staff couldn’t have been more helpful and a phone call from the vet G... Toon meer

Beoordeeld met 5 van de 5 sterren

We had an excellent experience for our cat’s annual check up. Like most cats, ours becomes anxious going to/being at the vets, but Ralph (the vet who conducted the session) was wonderful with him. Had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited stone lion during emergency hours on a Saturday with our greyhound that had a tooth injury. Got an appointment within 2 hours. Reception were welcoming, calm and professional. The vet was rea... Toon meer

Beoordeeld met 4 van de 5 sterren

The nurse receptionist was helpfu and was able to offer us a choice of appointments that suited us. We saw the vet quickly and he gave our cat a thorough examination. We could choose whether to try r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenarts
  2. Dierenarts voor noodgevallen

Geschreven door het bedrijf

We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

936 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 63% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(936)

513 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It was the first visit for both the cat…

It was the first visit for both the cat and myself. I was impressed with the calmness of the visit and the information given to me and Marshy seemed completely unfazed. Recommended by sister and I would not hesitate to recommend to friends

16 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're delighted to read of your positive first visit and of your recommendation - thank you very much for taking the time to leave your feedback

Beoordeeld met 4 van de 5 sterren

Wendy27.Guthrie

Staff are very friendly and welcoming didn’t feel rushed or anything. The actual Vet himself was extremely pleasant and broke down and explained everything to me. I felt very confident when I left the Surgery of what I need to do.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're very pleased to hear this and thank you for your generous words and review

Beoordeeld met 5 van de 5 sterren

I always have no problem getting an…

I always have no problem getting an appointment time that is suitable for me as I work full time, everything is quick and efficient and it’s a calm environment for your pet in the vets and there is never loads of dogs or other pets in the vets at any one time, usually 1 other if any. I have a pet plan so can get my dogs nails trimmed with no problem and wormer and flea treatment regularly with reminders.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thanks very much for you recommendation and feedback, we really appreciate your taking the time to share your experience with others

Beoordeeld met 5 van de 5 sterren

Goddards fitted my very sick cat in as…

Goddards fitted my very sick cat in as a last-minute emergency even though I was registered with another vet who were unable to help me.
The service I received was exceptional, very caring and expert help from Astrid and also Ann on reception. They quickly diagnosed my cat’s condition and offered the appropriate treatment. It had been a very stressful experience for myself and my cat and they really helped me when I needed them. I would thoroughly recommend them.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We are very glad to have been able to help in such a difficult and worrying time - thanks for your words and for sharing your experience with others. Wishing you both all the best

Beoordeeld met 5 van de 5 sterren

Fantastic friendly knowledgeable staff…

Fantastic friendly knowledgeable staff Have been taking our cats there for 16+years. NT has been our vet for a while now Can't fault her.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thank you very much for leaving your review and we really appreciate your custom over the years

Beoordeeld met 5 van de 5 sterren

Ollie our 14 year old cat was poorly…

Ollie our 14 year old cat was poorly with two health issues. The vet gave our cat a thorough examination, suggested treatment and follow up as to future management of health conditions. He put our minds at rest.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thank you Sally

Beoordeeld met 5 van de 5 sterren

We Have been with Epsom downs clinic…

We Have been with Epsom downs clinic for 16 years and they have always been absolutely brilliant. Love the receptionists, always kind and helpful and Alex the vet is fantastic, always honest, helpful and brilliant with our dog Hector. We really appreciate all the staff

14 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Wonderful to hear, and thank you for your long-term custom, we really appreciate it

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience! The vet looked after my kitten very well and I was very pleased with the service! Very professional and kind! Thank you!

13 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thanks for leaving us such a wonderful review and we're very happy to have given you and your kitten a top notch service!

Beoordeeld met 5 van de 5 sterren

Staff were welcoming

Staff were welcoming. The vet was very attentive to Sooty’s medical problems and gave re-assurance he is comfortable and happy to carry on medication.

Thank you so much.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're very pleased to have been of help

Beoordeeld met 5 van de 5 sterren

The vets were so kind and supportive

The vets were so kind and supportive. Asked them a few questions about our puppy which was incredibly helpful and reassuring. Nurses and reception staff are also amazing.

9 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thank you for your review Kevin, it is very much appreciated

Beoordeeld met 5 van de 5 sterren

As always staff were friendly and…

As always staff were friendly and professional. Care given to my cat was really thorough and I was given great advice to keep her fit and healthy.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're delighted to have received you kind review Trisha, thanks very much

Beoordeeld met 5 van de 5 sterren

Caring animal lovers

I visited the Northolt branch with a stray cat that needed medical attention. Everyone at this branch was welcoming, kind and considerate.
I especially want to thank Andy at this practice, whom I had the most conversation with. He was thoughtful, and communicated everything so well. Thank you Andy for all of your help, you really made my experience a good one.

12 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

The team here are delighted to have been of help and are very glad you found your visit a positive one - thank you for taking the time to leave us your review and recommendation

Beoordeeld met 5 van de 5 sterren

Outstanding kindness here

Staff are unfailingly kind and practical, - so much so that my spaniel cries unless we pop in to say hello if we are passing.
The care is excellent and also practical...Jacqueline helped me to decide when we had reached the end of the road for one of my cats, empathizing with all the challenges of a much loved pet who is no longer enjoying life

10 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thanks very much for your feedback, our team will be delighted to read your kind words

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly , efficient , kind to the dog , made her relaxed — a positive experience - and problem solved

9 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're very pleased to hear that, thanks

Beoordeeld met 5 van de 5 sterren

Caring team

We needed reassurance that our cat had successfully recovered from an injury. Lovely knowledgeable caring checkup from vet and also caring calm treatment from nurse to clip claws.
Our cat is always a mournful nervous creature during vet visits but the Raynes park team always quickly deal with her skilfully. Such a relief!

7 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're very glad hear that! As an ISFM (International Society of Feline Medicine) accredited cat-friendly clinic, the practice environment together with our cat-specific approach to care and our registered Cat Advocates means that cats (and their owners) should expect a cat-centric approach to each visit, and it sounds like we were able to deliver just that. Thank you for leaving your feedback to share with others.

Beoordeeld met 5 van de 5 sterren

We have been taking our cat Juno to the…

We have been taking our cat Juno to the South Woodford branch for the last year and always find the vets and reception staff to be friendly, helpful, prompt on appointments and very caring for her.
We had her neutered, her vaccinations and all check ups here and are super happy with the service and pricing.
Would highly recommend the team here.

9 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thank you for your recommendation, it is very much appreciated

Beoordeeld met 5 van de 5 sterren

Been with Stonelions for ten years with…

Been with Stonelions for ten years with my dog.Yesterday I brought an elderly friend's dog who had ear infection.the vet was brilliant, listened to.my opinions and was so kind to Daisy.As always excellent reception staff as well, always helpful. Can't recommend Goddard's enough as far as I'm concerned.

9 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Your recommendation means a lot to the team here and thank you for taking the time to share your experience - we very much appreciate it!

Beoordeeld met 5 van de 5 sterren

A veterinary practice that is good at dealing with chronic patients as well as emergency care.

Tilly unfortunately is a dog that has chronic aliments and is frequently at the vets. Receptionists, nurses and 2 of the vets know her well and welcome her accordingly. Her care plan is well thought out and continuity in her care with reviews from vets that know her is very important to me. Tilly's care is expensive and certain costs seem somewhat inflated on occasions.

9 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

Thank you for your five star review and recommendation and we are very glad that you are happy with your dog's care plan. Certainly in the cases of chronic illness where multiple visits, treatments, scans or blood tests are required, whether in practice or hospital, costs can build up. We do always recommend to owners that they consider pet insurance at an early stage of pet ownership, though costs and cover levels can differ and it can become more difficult and costly to cover when a pet already has a diagnosed or underlying condition. Thank you again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Purfect visit.We were there & back in 40 minutes on a…

We were there & back in 40 minutes on a 30c day. Aircon in waiting room & surgery. My cat had a thorough check up and did not seem stressed despite her grand age of 19.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Goddard Veterinary Group

We're very glad your cat had a stress-free visit and look forward to many more routine check-ups!

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