I shop at the Blackburn store every other week or so and you have a terrific guy called Graham working there in the fishing department. This person is so knowledgeable and extremely helpful. Every tim... Toon meer
Bedrijf heeft geantwoord
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So I popped into Go Outdoors to have a browse and saw some great walking trousers for just over a tenner (on offer) and then looked at some footwear. Well, after some very honest and helpful staff I m... Toon meer
Bedrijf heeft geantwoord
Norman the assistant was a credit to the company, his in-depth knowledge of the stock & types of walking boots best suited for the terrain to be used on. He was well informed where in the store... Toon meer
Bedrijf heeft geantwoord
Visited the Blackburn store today to buy some walking shoes, we were served by Dean. He was so helpful despite the fact that I tried on so many different shoes. He was extremely knowledgeable, thanks... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over GO Outdoors - Blackburn
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Throstle Street, Bank Top, BB2 1TQ, Blackburn, Verenigd Koninkrijk
- 01254 927992
4,9
Uitstekend
3K reviews
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Price quality and helpful young man
30 september 2025
Antwoord van GO Outdoors - Blackburn
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience
Great experience, was helped by Louise who was very friendly, very personable and extremely knowledgeable! Even our 2 dogs loved her! She helped us make a decision without feeling rushed or under pressure to make an immediate decision, just giving us her time & attention aiding us to not only buy 1 pair of shoes but 2, she is a asset to the store, it’s rare to find such great customer service in today’s society.
23 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The reel said 45 they charged me 71
24 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Knowledgeable and friendly
The sales assistant was very knowledgeable and friendly
16 september 2025
Antwoord van GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I need a item witch go out doors had…
I need a item witch go out doors had happy days
18 september 2025
Antwoord van GO Outdoors - Blackburn
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
New waterproof boots - Excellent service
Went in to buy some new waterproof boots. Was served by Louise, who was really knowledge and helpful in finding me the right foot ware. Excellent service.
16 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Recent experience
Last two occasions I’ve been to the store they couldn’t find my address despite giving all my details, having to speak all my address details in front of a queue doesn’t sound secure to me. 😡
12 september 2025
Antwoord van GO Outdoors - Blackburn
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful and efficient
11 september 2025
Antwoord van GO Outdoors - Blackburn
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful and knowledgeable chap who…
Very helpful and knowledgeable chap who helped me find some great walking boots.
Absolutely great and very much appreciated that you offer blue light discount.
11 september 2025
Antwoord van GO Outdoors - Blackburn
Hi,
Thanks for giving us 4 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent customer service
I have always found the customer service here as good as it can get. Things have occasionally gone wrong over the years but they have always made it right and more.
9 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Ella and Matt amzing helpful
Ella and Matt amzing helpful
I dead so helpful
Thnak u
2 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Blackburn
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Quick and easy service with plenty of…
Quick and easy service with plenty of good helpful advice and good prices.
26 augustus 2025
Antwoord van GO Outdoors - Blackburn
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
We baught a tent yesterday and had to…
We baught a tent yesterday and had to bring it back today, the staff/manager were fantastic!
They swapped our out tent and we left happy with the service!
Would 100% recommend this store for any of you’re requirements
Thankyou
25 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
absolutely amazing
absolutely amazing. Norman was great and help me to my car with a heavy table. can not thank enough for the help .
22 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Go Outdoors Blackburn - Thanks, Graham!
Went to Go Outdoors in Blackburn as a beginner at fishing wanting an all in one ready to go fishing set. Graham helped me pick a ready to go set and talked me through how it all works, how to set it up and drew me a diagram to take on my trip. He also advised on bait, and a few little extras that will make it easier for me. There was no pressure from Graham to spend loads he directed me to exactly what I wanted and would have struggled without his advice. Thanks, Graham! 😊
17 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Customer service
Rob, Eleanor and Matthew were brilliant and very helpful
9 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Found a jacket @ £75
Found a jacket @ £75, but when I got to the till, I was asked if I had a go outdoors membership card.. I informed the young lady no.. I was then asked if I wanted a discount card, I told the young lady no thanks I’m fine.. I was then told the jacket I was procuring was now £85, as I didn’t have a discount card.. The young lady at the till wasn’t particularly brilliant in customer engagement (Blackburn), but she did offer me a discount card which I was informed would cost me £5.. So basically I pay £5 to save £5 (and no doubt copious amounts of emails from Go Outdoors) or I pay the higher fee of £85 which wasn’t displayed on the item I was purchasing. So I won’t be going again.
Wasn’t a great customer experience and as mentioned I won’t be going back to Blackburn or any other store.
9 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Your staff at Blackburn are polite…
Your staff at Blackburn are polite professionals and willing to help with all queries, it was a pleasure to shop there
4 augustus 2025
Antwoord van GO Outdoors - Blackburn
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Absolute pleasure to be served by…
Absolute pleasure to be served by Angela. She is always so pleasant a friendly. A real asset to your company. Keep up the good work Angela
5 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Blackburn
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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