GO Outdoors - Cribbs Causeway Reviews 3.839

TrustScore 5 uit 5

4,9

Unit 1CC Centraurus Retail Park, BS34 5TS Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really helpful staff. My son forgot his DofE membership card and they sorted us out anyway. Samuel and Ieuan were great sorting this for us and very friendly. There was another young man who helped... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you all for an amazing shopping experience! Was feeling so overwhelmed with the choice of walking boots and Ry gave fantastic, professional advice; patiently answering all of my questions unti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I would like to commend Delia for the excellent service she provided today. She was very helpful, polite, and took the time to stay with us until all our queries were fully answered. We really ap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Today my visit was an absolute breeze. Samuel guided through the check out with ease and a cheeky smile, even imparting tips about using a water bottle as a foam roller - however, sadly Samuel, the tr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. Activewear winkel
  3. Fietsenwinkel
  4. Klimclub
  5. Paardrijservice
  6. Hardloopwinkel

Info over GO Outdoors - Cribbs Causeway

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, Verenigd Koninkrijk

  • 01174 506747

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful
Great range
Join for the amazing discounts

17 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Honie suggesting alternative product

Honie served me at the till. She enquired what I was using the Nik Wax for and I explained to wash and re waterproof my Barbour down jacket. I’ve used Nik Wax for years.
Despite I was buying the correct product, Honie suggested I buy Grangers wash & repel, Down 2 in 1 even though it was £2 more expensive.
I went with her recommendation and I have to say, it’s worked so much better than Nik Wax ever did.
So a big thank you to Honie. Professional, friendly and respectful.

26 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Knowledgeable staff

Friendly, helpful and knowledgeable staff - able to offer all the advice we needed for gold D of E equipment and at a good price.

19 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Still really value the bricks and…

Still really value the bricks and mortar alternative to the online retail world. Thank you gooutdoors for preserving a tangible shopping experience. Viv served me at the til and was very friendly and helpful.

10 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great sales assistant really helpful…

Great sales assistant really helpful and extremely polite and welcoming.

19 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very friendly server who was very…

Very friendly server who was very knowledgeable.

19 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff allways helpfull

Staff allways helpfull . Thanks yo viv today locket great bargains!

19 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Najiib was excellent

Najiib was excellent. He was courteous, very helpful and had very good knowledge of the stock

17 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Viv and Will services man - excellent customer care

Viv served me (and my two toddlers) at the check out and she was so patient when my loyalty card couldn't be found on the system. She empathised with my situation at that point single parenting and also kept cool when I realised I'd made her even the wrong two items. The kind man promoting will services helped me to calm my kids when they were kicking off. Very good experience and appreciate the amiable staff!

17 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great shop.

Served by Viv who was vey pleasant and helpful. Great shop with a huge range - thanks.

17 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service by Viv.

Went to the store to buy a pair of Berghaus waterproof trousers at a very good price. I was served by Viv at the till area who was friendly and very helpful in setting me up with a Club Members Card. Which aloud me to get more of a discount on my trousers.

17 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Buy a bike through a bike tech

I went to the Bristol Cribbs store to find a bike for my daughter. Jordan was the bike tech who had extensive knowledge of the bikes on offer and the business processes to order one not available in store. I spoke to him on the three occasions I visited the store and other staff and management deferred to his expertise. He helped me understand the configuration options available in store and elsewhere to help make the bike feel comfortable for someone between bike sizes. Jordan took ownership of a tricky ordering problem and followed through to purchase. Jordan was the reason I purchased through the store rather than a difficult online route. Top tech.

8 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great customer service & quality offers

Was served by a very kind member called Ashley.
He was very helpful, upbeat & positive.
Great conversation & customer service.

Found the jacket I was looking for, with over 50% discount. Very happy

16 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Easy purchase

Found the item online and it was in stock in the store near to us. We found the item easily and made the purchase . The staff were all pleasant and helpful.

2 februari 2026
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Served by Viv

Served by Viv, lovely funny lady who was very helpful with my purchase and exchange

11 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thanks Samuel for giving us advice from…

Thanks Samuel for giving us advice from your experience, reassuring!

15 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good Service

Good Service
All the assistants where pleasant polite and helpful. Ryan took me to the items I wished to purchase and then later helped me find the right size. Pedro (I might have his name wrong) spent a long time helping my husband find a top. Kieron was on check out and help us change are address. As pensioners we find it rare to receive such good service. All done!

13 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly and personal service

Although there were few staff I wasn't kept waiting. They were helpful and efficient. Viv served me and was very friendly and helpful, making it a pleasant experience all round, as well as a good mdeal!

12 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing shop and service *********

Well laid out clean and welcoming shop, once I had found what I wanted on approaching the till I found Rebecca waiting to serve me she was so helpful and welcoming I wish all shop assistants were like her it was my l pleasure to be served by her thank you Rebecca you made my day

5 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Just right…

I wasn't hassled by the staff and Viv on the till was very helpful and friendly

12 februari 2026
Review zonder uitnodiging
Logo GO Outdoors - Cribbs Causeway

Antwoord van GO Outdoors - Cribbs Causeway

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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