Visited Farnborough Express store yesterday to buy walking boots/shoes. Excellent friendly service and help from Liam and Alana. Experience could not have been better, thank you very much. I will n... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5-7 The Meads, GU14 7SJ Farnborough, England, GB
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Lees wat reviewers zeggen
Needed a good pair of waterproof comfortable walking boots plus a thermal base layer, waterproof jacket & waterproof over trousers for my upcoming trip back to the Falkland Islands. Jarred was very he... Toon meer
Bedrijf heeft geantwoord
Looking for walking boots I was disappointed in the range of boots available in store compared to the web site.eg no Salomon botts available at all. I was recommended the store by a friend but had not... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience at GO Outdoors Farnborough when shopping for DofE equipment. Luke was incredibly helpful from start to finish. He took the time to explain everything clearly and made su... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over GO Outdoors - Farnborough (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Unit 5-7 The Meads, GU14 7SJ, Farnborough, England, Verenigd Koninkrijk
4,9
Uitstekend
440 reviews
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Was helped by Liam
Was helped by Liam
Very informative and got me a great deal.
Would definitely go back for the service alone.
23 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great prices with good quality items
Great prices with good quality items. Liam service was exceptional....friendly, professional and courteous
23 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great service
Liam helped me greatly to buy some new walking shoes, very knowledgeable, great customer service, many thanks!
23 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always a great experience in Go…
Always a great experience in Go outdoors. Today i was served by a young gentleman called Liam. Very friendly and chatty. Very good atmosphere in the store.
23 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service
I was served by Ewan and Jarred who were both very knowledgeable and incredibly helpful.
21 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly store
Handy little store, Friendly staff, we were served by Luke, who was very helpful.
20 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service from Liam and Alana
Great service from Liam and Alana
18 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic friendly service from Farnborough Express
Visited Farnborough Express store yesterday to buy walking boots/shoes. Excellent friendly service and help from Liam and Alana. Experience could not have been better, thank you very much. I will not hesitate to visit Farnborough store again.
17 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
In a word TRACY
In a word TRACY. She was polite, professional and very helpful. I felt that all the advice she gave me when looking to find the right waterproof jacket was spot on. I walked away knowing that I got exactly the right jacket goes me.
13 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful and knowledgeable
I popped in to have a look at some walking shoes today and was served by Luke. He was really helpful and easily answered all my questions about the shoes.
12 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Thanks Tracy and Alana
What a great help Tracy and Alana are! Thank you so much for your help and guidance.
The store has all the stuff I needed for DoFE and the guidance gave me the confidence to buy. I was also guided on how to use the stuff properly. Thank you
12 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Tracy was a lovley CA today at the…
Tracy was a lovley CA today at the store and was very happy to help.
11 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thanks Tracy you were very helpful
Thanks Tracy you were very helpful
10 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Walking boots
I received appropriate advice and support when purchasing walking boots for my grandson from Luke.
Friendly, approachable and competent.
Good customer service
3 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Needed a good pair of waterproof…
Needed a good pair of waterproof comfortable walking boots plus a thermal base layer, waterproof jacket & waterproof over trousers for my upcoming trip back to the Falkland Islands. Jarred was very helpful & knowledgeable also patient in what was a busy time at the store in my purchase of the boots. Thank you to Alana in loaning me their tape measure & searching for my size of waterproof over trousers in their store room. I recommend this shop for all your hiking & out ward bound projects. Thank you Alana & Jarred.
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Jarred and Alana made shopping for dofe…
Jarred and Alana made shopping for dofe so easy we really appreciated all there help
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Top bloke
Went in to enquire about boots for abandoned building exploration and left with some boots, served by Liam who’s answered all the right questions. Top bloke. Asset to the company.
6 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Super good service
Super good service, especially from Liam. Had a good laugh and left with exactly what I needed.
6 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Boots
Went in for boots,
Left with boots
Served by Liam
Spot on fella
Credit to the company
6 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service and advice from…
Excellent service and advice from Jarred when I was buying new walking boots.
1 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Farnborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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