Greenhouse People Reviews 

I have just purchased a new greenhouse through Sue at the Staines site of Greenhouse People. I have been in contact with Sue over several years while my old greenhouse became unuseable. Sue has been helpful and patient over several years and when I visited the Staines site she carefully explained the differences between the different vendors and models, but left me quietly to make my own decision. Her advice was very valuable and culminated in the purchase of a Hercules Blenheim greenhouse. Highly recommended

Sue and her colleague were both very helpful and explained everything clearly.

I was very impressed how Sue kept me updated on offers and supplied quotes when requested.
Patio and base has now been laid so we can be 100% sure of size needed.
Ordering was easy so awaiting our easter project to begin.

I have never bought a greenhouse before and there are more things to consider than are obvious. I had carried out some research online and had a rough idea of the size and style that would work for me. The Greenhouse People were the first (and only) display area that I visited and the discounted greenhouse that was being featured was just what I had in mind.

I am sure that some of my question were basic and naive but Jon or his colleague, David, answered them all and made it simple to purchase. Jon merged an ability to answer my questions with avoiding an overbearing sales pitch.

After I had placed the order, there was continuing contact and both helped me steer my way through the process. This included introducing me to a suitable expert to erect the greenhouse. After the flat packed greenhouse arrived at my home, I was able to see the whole process of laying the base and a few weeks later erecting the greenhouse. I have to say that I am glad that I did not attempt it myself. I am very confident that it is stable and sound, and it sits well in the rear corner of my garden.

My compliments and thanks to Jon and David. I would recommend The Greenhouse People for any similar purchase.

We were so pleased to have received advice from Sue at Staines. Sue talked us through all the various greenhouses that we were interested in. Sue's knowledge is extensive and she went over and above to ensure that we were happy with the greenhouse we purchased. We would highly recommend visiting Sue at The Greenhouse People Staines branch if you are thinking of purchasing a greenhouse.

Very pleased with Classic Greenhouse. Thank you Scott for you're excellent service. Will recommend you to my gardening friends!

Ian McLaren very helpful and professional.

Installed hut as advised with no issues as requested.

We contacted Denham Installations to erect our new greenhouse. I can honestly say it's been a while since I have been fortunate enough to find such an excellent tradesman. Euan was good at keeping in touch, which is so important, he arrived when he said and even managed to fit in an extra day which was required due to damaged parts.
He was excellent and I would strongly recommend him to anyone.

Just bought a greenhouse from greenhouse people at dobies bareheaded.dealt with Tony mc nulty who could not have been more helpful.very pleased with the service I received and would recommend the company and Tony to anyone thinking of buying a greenhouse or any other garden building.

Cannot comment on order as not yet delivered. Paid for next day delivery, delivery went to wrong house, company not interested. And I apparently have to now pick it up 5 miles away

Wrong parts sent, recommended fitters didn’t arrive on the day they should have, expensive Robinsons greenhouse looks lovely but leaks like a sieve from the corners and the doors. Not impressed with the Greenhouse Peoples response - very dismissive and unhelpful.

From start to finish we have found the customer service excellent. The sales person at Dobbies garden centre was great, the delivery guy was excellent and the fitting service carried out by Simon Gillet was second to none. Thanks to all

We recently purchased a garden office from the Greenhouse People at Dobbies in Ponteland. The guy who helped us, Nathan, was absolutely superb throughout. He fully explained every aspect and made sure we were comfortable before proceeding. He was never pushy, didn't try to upsell us, and overall led to an excellent experience.

The company was very fast to repsond, friendly and answered all our questions. We dealt exclusively with Jason at the Staines site and he was excellent. He was happy to speak to us about all our questions and explained everything well even well after we’d made our purchase and been passed to the delivery team.

nearly £7,000 on a greenhouse. they offered to deliver it included in the price but the dates kept being extended until we had no choice to go and colllect it ourselve. when we turned up we were greeted with piles of parts and loose glass nothing properly packed or ready for collection. we're trying to get our money back and will be going to a supplier with good customer service in the future. Be extremely careful when dealing with these people.

Greenhouse bought from Dobbies Garden Centre in Glasgow. The representative, Tony McInulty, was excellent, providing all the necessary information and being proactive on navigating the complexities of delivery to an offshore island. I am delighted to commend him without reservation.

Had been considering buying a new greenhouse for a while and was able to check out a good range of options at the Ponteland Branch of The Greenhouse People. Paul and his team explained the options available and seeing the greenhouses on the site enabled me to come to a decision to buy the Hercules Octagonal. The main office were able to accommodate my requested delivery date and their delivery guy was both professional and helpful. We really enjoyed building the greenhouse. The instructions were good and comprehensive. A missing item was quickly sent on so did not cause much delay. All in all very please with the quality of my greenhouse, the local team at Ponteland, the main office and delivery. Now using my new greenhouse just as the cold weather begins.

Easy to deal with, helpful and friendly, great product I wouldn’t hesitate to recommend Paul and the team at The Greenhouse People Ponteland

Ian at Braehead was very helpful and the installation team did a great job. Delighted with our new greenhouse