Green Willow Funerals Reviews 95

Tom Webster and his colleagues at Green Willow made my fathers funeral service special. Their attention to detail left no stone unturned allowing my family to focus on coming to terms with loosing dad.
Thank you Green Willow.
Mike Taylor.

We were very happy with the service and care shown by Alison, nothing was too much trouble and her communication was great. Thank you Alison

Our funeral director Angela was efficient and caring from the first and dealt calmly with the unusual situation of enabling a brain donation to take place. She made sure all our options were explained and enacted. I felt confident at every stage that my husband’s funeral would proceed exactly as planned. Angela justified my trust in her at every stage and I am very grateful for her professionalism.

Highly recommended. Thank you to Alison for helping to make Mum‘s funeral go so smoothly. Alison was always to hand if I had a query and was able to answer all my questions. This is the second time I have used Green Willow and on both occasions they have been excellent. Many thanks to you, Alison and your team. Sara & family

Green Willows were absolutely superb, at all times made you feel comfortable. At every step Alison showed compassion and sympathy and took care of everything.

At a difficult time Alison was very compassionate and patient. She went through everything very thoroughly and held our hand through the process.

Greenwillow were the perfect choice for my father's funeral.
Tom dealt with everything with such compassion and professionalism and explained everything we needed to know throughout .
Funerals are overwhelming so it was great to have someone that kept everything well organised and planned to perfection .
Nothing was too much trouble.
Thank you

Met up with ben dinas powys branch, who we had full contact with throughout dad's funeral arrangements, he was very attentive to details, very interested in any stories we told and generally had all the time in the world to listen and help us through a very sad and difficult time. Service & respect, empathy and compassion from all undertakers at the service were outstanding and they get a definite 5 star review from myself and my family. Again thank you for guiding us hayley & family x

Big Thanks to Green Willow Funerals, especially to Tom Webster for walking me through the whole process start to finish and taking care of my late mother's wishes to the absolute letter

Thanks to Tom Webster and his team, who did a wonderful job with my father's funeral arrangements. I can totally recommend Green Willow (Dinas Powys).

Highly recommended
We would like to thank Tom and his team at Green Willow Funerals for arranging our Dad's funeral. Care was taken over every detail from the outset. Tom, our Funeral Director, listened to what we wanted and made sure the day ran smoothly and respectfully. It was a very special day. Thankyou.

Lovely to deal with. Responsive and sensitive to our needs in unfamiliar territory. Would definitely recommend Green Willow Funerals. Managed the day of the funeral very well.

We contacted green willow after hearing how lovely they were, and they lived up to their fantastic reputation.

Tom was our funeral director ,from start to end nothing was too much trouble, His support and kindness was outstanding, everything was explained in detail at every step.

Dad looked so perfect, for that we are forever grateful

We wanted to thank you and your team, for the wonderful service of class and dignity you gave to our wonderful Dad for his final journey,

Special thanks to Al our driver who was also so kind.

Thank you from the bottom of our hearts,

We cannot thank Alison and the team at Green Willow Funerals enough for their expertise and care for my mum and our family at such a delicate time in our lives. Everything was carried out with respect, love and care, we were helped and advised throughout, and in all stages of the funeral planning and arrangements.

This is the 2nd time I have used Green Willows . Myself and family would like to thank Alison and the team. Alison made the process so very easy for us, with her warmth compassion and professionalism, taking us through the process of arranging the funeral and funeral day itself. We cannot thank her enough for all her kindness and help shown with our Loss Thankyou.

Alison Young at Green Willow funerals directed my late mothers funeral. I must say the whole experience from start to finish was professional and dignified. Alison kept us fully informed along the way and was always at the end of phone to answer any questions about the whole process.
I have no reservations about recommending Alison/Green Willows to give your loved ones the perfect send off they deserve.
Thank you.

Alison and the Green Willow team were absolutely fantastic with my brothers funeral. Alison went above and beyond for us and they honoured my brothers wishes from his death right to the collection of his ashes. Nothing was ever a problem for Alison she was fantastic throughout the whole journey. I Would highly recommend Green Willow services to anyone who loses someone they make the hardest time that little bit easier and the support they give is amazing. Thank you All once again xx

Alison was incredibly empathetic, supportive and accommodating from our first meeting to the end of the funeral. She has a huge amount of sensitivity and professionalism that was so very much appreciated at such a sad time.

Alison and the Green Willow Funerals team were wonderful in helping us celebrate my lovely Dad, Jim, in a unique, special, and uplifting way. She patiently and warmly accommodated all our requests, including taking Dad on his final journey via vintage Bentley. With their help, we gave Dad a wonderful send-off. A big thank you from all of us.

We sadly lost our mum on 02/10/2025. She had a funeral plan and used green-willows. The family would highly recommend this company. Louise was very professional.