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Beoordeeld met 5 van de 5 sterren

Tom Webster and his colleagues at Green Willow made my fathers funeral service special. Their attention to detail left no stone unturned allowing my family to focus on coming to terms with loosing d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our funeral director Angela was efficient and caring from the first and dealt calmly with the unusual situation of enabling a brain donation to take place. She made sure all our options were explained... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

At a difficult time Alison was very compassionate and patient. She went through everything very thoroughly and held our hand through the process.

Beoordeeld met 5 van de 5 sterren

We were very happy with the service and care shown by Alison, nothing was too much trouble and her communication was great. Thank you Alison

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Begrafenisondernemer
  2. Crematorium
  3. Uitvaartcentrum
  4. Mortuarium

Geschreven door het bedrijf

We are professional & compassionate funeral directors in Cardiff & Newport who aim to make a stressful experience as comforting as possible. Call us today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

94 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Seamless service delivered with great empathy and excellence

Alison Young, Funeral Director, Green Willows, provided an excellent service overall. Her support and advice right from the beginning helped to make a difficult time manageable. Alison showed enormous empathy, using her expertise to ensure each part of the process, including arrangements with others, such as the church went seamlessly. The fact that the service and the burial afterwards went smoothly was a testament to Alison’s great expertise. We will forever be grateful to Alison and her team for their support during this sad and difficult time.

24 juni 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thank you Margaret for taking the time to write this, at such a sad time. I will let Alison and all the team involved know. Take care.

Beoordeeld met 5 van de 5 sterren

The passing of our Mum

Thank you Alison and all the Green Willow team for the compassion,professionalism and a genuine sense of dignity shown to my Sister and I on the passing of our Mum it meant more than words can say Your guidance made an overwhelming process more manageable and your kindness won’t be forgotten

13 juni 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thank you Sally for writing down your thoughts - it means a lot to us. Alison and all the team involved will be glad. Take care.

Beoordeeld met 5 van de 5 sterren

Support and care from Green Willows

Alison, our Funeral Director was superb. From the day we chose Green Willow, the support both practical and emotional was excellent! Diolch am wasanaeth arbennig!

12 juni 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Diolch yn fawr iawn. I will let Alison know about your review.

Beoordeeld met 5 van de 5 sterren

I cannot thankyou enough. ❤️

I cannot thankyou enough.. you looked after my beautiful baby Elsie-Rae when I couldn't, you showed compassion, love & care and I couldn't of asked for a better service. When her day came, you were amazing from start to finish. Lou & emma you both are absolutely the kindest, most caring people I have come across during these circumstances. I have so much respect for you both & all involved. You are amazing at your jobs and never forget that.
Lots of love bobbie & children xxx

4 juni 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thank you Bobbie for writing this lovely review. I've just spoke with Lou and informed her of your comments. We are so glad we were here when you needed us. Kindest regards

Beoordeeld met 5 van de 5 sterren

Sympathetic Excellence

Green Willow Funerals provided me with service which exactly met my requirements at a very difficult time.
Funeral Director Angel Powell enabled me to tailor a package which I knew would have suited my late wife's wishes.
Those who attended this Celebration of Life were very complimentary of the event.
I shall forever be grateful to Angela and her team.

22 mei 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Many thanks Brian for this lovely review. I've just let Angela know about your kind words. If we can be of any further assistance just let us know. Kind regards

Beoordeeld met 5 van de 5 sterren

We’re so grateful to Green Willow for…

We’re so grateful to Green Willow for helping and supporting us a sad time, they have gone above and beyond in directing us down the right path for the best send off we could have given our loved one. So much attention to detail went on and amazing communication. The members of staff are professional and empathetic in every way. Tom was there for us from start to end and we couldn’t thank him enough for his support.

15 mei 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thanks for this feedback Mrs Bladen, especially at this difficult time. We are glad to read that you were all supported and Tom and our staff were professional and empathetic. Kind regards.

Beoordeeld met 5 van de 5 sterren

A kind and compassionate company

We used the Dinas Powys branch and Ben was our funeral director from start to finish for our Mum's funeral.
I can honestly say he went above and beyond, even coning to the house to see if he could help on the day Mum died as he noticed my brother trying to access the defibrillator from the pub opposite.
He kept us informed at every stage and was always kind and considerate of all the family's needs.
On the day of the funeral everyone involved was so professional and respectful and they made sure the day went very smoothly.
I highly recommend that you use this company if you can and you will be assured of a top class service with a personal touch.
Thank you Ben and team.

2 mei 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Many thanks Ailsa for taking the time to write this review. We're glad to hear that Ben and the team were professional and respectful throughout. I'll let Ben know about your lovely comments. Kind regards.

Beoordeeld met 5 van de 5 sterren

Sensitive and Practical

Tom Webster and his team provided an exceptional service - sensitive and empathic but also highly practical, taking care of every aspect of the funeral in a way that removed so much of the inevitable stress involved.

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A professional and sympathetic team

Alison and the team at Green Willow provided a very professional and at the same time sympathetic service which helped us deal with a very difficult experience. They seem to go out of their way to make the process as streamlined as possible and thereby reducing the stress of organising the funeral. Thanks again to you all at Green Willow.

2 mei 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thank you Dave for taking the time to write this review. I'll let Alison and the team know about your comments. Kind regards

Beoordeeld met 5 van de 5 sterren

At such a difficult time for our…

At such a difficult time for our Family, we found our experience with Green Willow excellent. Alison Young was our contact there and she showed a great deal of empathy and professionalism throughout the process.
I cannot recommend the team highly enough.
Gillian Marsden

16 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional First Class Funeral Service reen Willow provided an impeccable…

Green Willow provided an impeccable first class professional service from start to end for my Dear Dads funeral. They are a lovely team ...so caring, kind and considerate making such a difficult time a lot easier. Tom, our Funeral Director, was wonderful and my mum and I are so pleased that we were recommended to Green Willow. Thank you all so much.

28 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Once again our heartfelt thanks

We have sadly had to use the services of Green Willow twice within a small number of months for both our precious parents. However, once again, Ben Hartery, Andy and the team in Dinas Powys were faultless. From initial contact with Ben in the middle of the night and everything leading up to and including the funeral and crematorium services, Ben and his team were highly professional and thorough, yet very compassionate and caring. Ben in particular made sure that everything was organised perfectly and that all the formalities ran without a hitch. We were confident to leave all the arrangements to him and knew he and his team wouldn’t let us down. Dad’s funeral was a perfect tribute to Dad and I would recommend Green Willow in Dinas Powys to anyone facing the unimaginable loss of a loved one. From the bottom of our hearts, thank you. From the family of Graham Martin

7 april 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thank you Judith. We appreciate you taking the time to give us feedback. I've just let Ben and Andy know and all the Green Willow team. They will be pleased everything went well. Kind regards

Beoordeeld met 5 van de 5 sterren

Professional yet caring

I would certainly reccomend Green Willow for the way they conducted
Mum's funeral.Professional yet caring at the same time.
Angela was always available and couldnt have been nicer.It made the whole process feel that much easier.
We as a family felt supported all through the weeks before the funeral until the scattering of the ashes.
So grateful

24 maart 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Thank you Kathy for taking the time to write this review. We're glad you were supported throughout this difficult time. I'll inform Angela about your thoughts. Kind regards

Beoordeeld met 5 van de 5 sterren

Alison was amazing

Alison was amazing, very thoughtful, kind and sensitive she was extremely helpful always at the end of the phone. She made sure everything was perfect on a very difficult day. I would highly recommend Green Willows and Alison
Leeanne and Ceri

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We found Greenwillow very professional…

We found Greenwillow very professional and caring throughout. We met Alison and discussed our requirements with her. We knew we wanted a very personal humanist service and that is exactly what we had. Good communication throughout and everything explained. All staff were smart and professional at the service. We also used the humanist recommended by Greenwillow and she was excellent too.

28 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from Green Willow and particularly Alison. Always professional and sympathetic.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Many thanks Paul, I will let Alison and all her team know your lovely comments. Kind Regards.

Beoordeeld met 5 van de 5 sterren

Beyond thankful to Green Willow

I couldn't recommend Green Willow enough. From my first enquiry with Angela, I felt so supported and heard. Planning a funeral through heartbreak feels impossible but Angela was with me, every step of the way. I was able to plan the day exactly how my husband would have wanted, nothing was too much trouble and I had so many options to make the day perfect for our family. I am beyond thankful I chose Green Willow, and I would love to give a special thanks to Angela for being so wonderful to myself and my children, I couldn't have done it without you.

14 maart 2025
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Antwoord van Green Willow Funerals

Thank you Charlotte for your lovely comments. We will let Angela and all the team involved know. They will be so glad you were supported at such a very difficult time. Kind regards

Beoordeeld met 5 van de 5 sterren

Would definitely recommend using Green…

Would definitely recommend using Green Willows. Alison is lovely, very caring and helped us with giving my mum a beautiful service. All the staff are lovely. Just what you need in difficult times.

3 maart 2025
Review zonder uitnodiging
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Antwoord van Green Willow Funerals

Many thanks Joanne for taking the time to give us your feedback. We are glad we could support you and will let Alison and the her team know. Kind regards

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