Handlestore Reviews 

I felt compelled to write a review as we had such excellent service from this company. Our order came quickly; the email confirmation was succinct with all necessary information. That sounds simple but so many companies get this wrong! All communications were precise. The item we ordered was quality and well packaged. I cannot rate this highly enough! Thank you Handlestore, we’ll definitely be using your company again!

Excellent customer service, super quick delivery. Great quality door handles, as mine were broken . Very pleased .
Would definitely recommend them.

Avoid like the plague. They market products as being related and give them identical colour descriptions but they actually have entirely different colours. Having mis-sold the products, they then try to get you to pay the return postage rather than dealing with their own mistake. Terrible service.

Outstanding service. Order placed 11.35 Friday. Delivered by 10.30 the following day. The website made it easy to identify the handles I needed and the fitting video is useful. Highly recommended.

Excellent, arrived quickly, one small problem and customer service were on it straight away and resolved. Would definitely use again

Just wanted to say thank you to Karen in customer services for her help with my window handles. It was refreshing to see such a fast response to my emails and excellent knowledge and recommendations of this product.
I purchased 2 x W61 handles and they look great.

I knew nothing about the technicalities of window handles until I read the extremely helpful guidance on Handlestore.com's website. As a result, I was able to get exactly the right handle, sent by return, and fitted by me in minutes. Great service!

Ordered new kitchen door handles 26 in total. Was sceptical as they were at least a 3rd cheaper than other places, but have to say fantastic purchase. The quality was so much better than Magnet, B&Q and Wren. Arrives within 2 working days, all parts in the box. Would highly recommend.

Faulty products provided which Handlestore refused to acknowledge. When they eventually agreed for us return the products at their cost they then claimed we had items missing and we didn't receive a full refund (why would we keep a one-off defective handle would be useless to anyone). We would never use them again and have since bought higher quality products for the same price elsewhere.

i bought some replacement door handles for some uPVC external doors. I had no idea how to do this but followed the easy measuring instructions on the website and they arrived within 2 days (ordered on a Sunday and I was in no big hurry). On fitting I quickly watched the on-line video and in 15 mins I had replaced both back and front door handles. Look perfect and work well. Thanks

I have had a first class experience with this company, their products were easy to locate and select, they have arrived in a timely manner and what a fantastic quality item they have sent me. I needed 3 replacement uPVC espag handles, these are so much better than those fitted with my windows, they were easy to replace and look really good! They are solid, feel really strong and I couldn't be more pleased with them.

Absolutely wonderful service I received. I have no idea about handles and I had an email conversation with an incredibly patient member of staff called Karen. My handle arrived and I managed to fit it myself and ordered another 2. Can’t fault this company at all. If I could give more than 5 stars I would.

The handles recently ordered, based on advice from Karen & Laura work perfectly and were really easy to fit.

Really easy to get sound advice

Highly recommended

Ordered 11th April 2022 approx 9.45 a.m. Received approx 12.10 p.m. 12th April 2022 I unpacked and fitted the handle and cleaned up by 12.40 p.m. Wow! What service. I had given up hope of ever finding a replacement uPVC handle for my door. I can't thank this company enough from my call yesterday morning with the lady who answered the phone, who was extremely helpful, to the delivery.

We are in the process of renovating a property for my stepdaughter and baby granddaughter. Existing upvc windows are sound but needed new trickle vents to replace old grubby ones. Arrived promptly, well packaged and good value for money. One minor issue where 2 screw covers were missing. Sent email to explain, reply received next day and missing items are on the way. Thanks to Laura for great service.

I was researching my issue online (UPVC window not closing to the seal) and I came across the handlestore website as it was reccommended by a tradesmans forum.
I would of saved loads of time finding this site first!

Clear information provided, guides and images to help you make the correct choice, a smooth transaction and a quick delivery thanks to DHL.

Item recieved and installed within minutes thanks to the information provided through Handlestore.

Top service!

I'm starting to think the good reviews are fake.
I purchased 2 gold handles and 1 of each set opens up to reveal the screws but the other one does not.
The first handle I screwed in the screw snapped in the door and went straight threw the handle hole meaning too small. However when looking at the handle hole there's a smaller hole on the inside that fell off and is why the screw went straight threw but to snap in the door aswell?. Just very cheap tiny screws. There's also 2 very long screws that don't even fit any of the holes and are far to long for the depth of my door and both ends are required so couldn't be cut down. I emailed them and they said these are our most popular handles making me look like I'm stupid. And said both handles unscrew and it's only 1 way, which I know already and 1 handle on each set does not unscrew and is jammed or what I would call faulty. Checked the returns on the website and wow I've never seen a company state so many reasons why your return would not be accepted. Says return within 28 days, then it says your return needs to reach their store within 28 days? Well which is it? States a possible charge for re selling and stocking the item? Their admin will check for any scratches etc? It needs to be bubble wrapped just all sorts of nonsense text that is not required. There are major companies out there that don't need to state anything. Then it goes on to say You pay for the return (several times!) And it will be inspected (several times) it's like they really do not want you to return and I'll tell you what it worked because I'm not returning my items as I'm worried you'll make something up like there's a scratch and won't refund me and keep my items or charge me to send the back (equaling to the cost of the handles) not very happy as I know how to unscrew a handle and they are faulty and the screws are terrible. If you read the bad reviews there all about the return.. oh well you have made another £30.00 glad I did not spend anymore.

This is the first time I've used Handle store before I was very impressed by their service,I ordered up a DL30 cylinder lock and was so impressed with a fast delivery system I ordered another one right away,and had very good fitting instructions that went with it,I feel its a good company and will use them again in the future, thankyou for your good service!!😁👍

Purchased a new euro cylinder lock. Excellent service. Had to send a query by email & I had a reply in a matter of a few minutes. There was a minor delay with the delivery so they arranged a next day delivery for me instead. Would definately purchase from them again.
Thanks. A+.

Our main entrance door broke a few days before Christmas and I ordered a new one online, paid for next day delivery and four days later had to ring the company to ask where it was - they said it couldn't be delivered until the 11th of January - I cancelled the order and called up Handlestore and the receptionist stepped up and made sure it got delivered the following day and it was all fitted within 10 minutes and we could lock the door again on Christmas Eve!