Handlestore Reviews 

Would highly recommend this company. 1st class service. Great new door handles for 2 doors in lounge.
Stylish and a great price. Excellent service from customer services ( Michelle) . Will definitely use again in the future.

what a brilliant shop i ordered a fab black letterbox it came next day exellent service thankyou HANDLESTORE and thankyou michelle for your help .will definatly be buying from you again as the letterbox is now fitted and brilliant quality it was a black mila letterbox.THANKYOU mr x mrs beeton castleford.

I would highly recommend this company, next day delivery, very well packed, the website was very good giving every size in detail, I was able to find and easy order the handle I required to replace the one I'd already got, it fitted very well and sets the door off nicely, will use again

One of the window handles I purchased earlier in the year stopped working properly so I sent a video of the problem on tuesday pm and 2 days later I have received my replacement handle. Excellent service.

Goods arrived very quickly however, if you are looking for a company that has excellent customer service, Handlestore.com is not the one for you. I ordered some handles for wooden windows and the page for them directed me to another ‘matching product’. This matching product turns out not to be suitable for my wooden windows although Handlestore argue that is ‘fits some wooden windows’ (the product is primarily for upvc windows it turns out).There was another product that was specifically for timber windows which was not listed as being ‘part of the matching set’. I was hoping to come to some arrangement with Handlestore.com whereby both parties cover the costs of returning the wrong handles as it seems to me the fault in my order was a combination of misleading information on the website and my inexperience. Instead of what I would consider good customer service I initially received a standard email and then, when I contacted them again, got a frustrating repose where I was told I should have identified the right product from the many products listed on the same pages. I will be returning all of the products and reordering from somewhere else.

I hardly ever leave reviews but felt compelled to do so for Handlestore. The website is easy to navigate and is very informative. The items I bought were lovely. Delivery was very quick. Customer support were friendly and helpful. Wouldn't hesitate to recommend.

Came across Handlestore on a general web search. An excellent company to deal with. Great prices, excellent quality and delivery! Next day delivery could not be better.
Really good to deal with a genuine company who care. Thank you to everyone at Handlestore. Will be my first port of call in the future.

I needed a single handle replacement for a unit with a broken lock. Website was really well set out and intuitive making it easy to choose the correct handle. The Handle arrived within 24 hours of order, and fit perfectly. Great service and would recommend

Service from this supplier is first class, both from speaking with them directly and ordering items online.
These were dispatched and arrived quickly. Pleased with the quality of the items, having ordered replacement window handles previously and door handles recently.

I needed some replacement handles for our uPVC doors, and after some web searching ordered some from Handlestore.com. The website was easy to navigate with excellent advice on measuring and fitting which as I don't know anything about the subject was really helpful. The price was competitive, and the handles showed up a couple of days later. One was damaged, so I contacted the customer service who responded immediately and asked for photo's which I provided. Two days later a FOC replacement was delivered. That is fabulous customer service and I would recommend this company, and will certainly use them again.

I needed to find a couple of replacement window handles so looked on line and found Handlestore. The website was easy to use and I quickly found what I was looking for. I placed my order online. The communications were great. My order was placed late on the 13th so I was expecting delivery next week but on Thursday 15th my order arrived in the morning via Hermes. I was very pleased with my purchase and the excellent service provided by Handlestore and Hermes. I cannot fault this company and should I require any handles in future I will not hesitate to use Handlestore again.Superb service A++++++++++++++

On 28th Sept I rang www.HandleStore, as I needed advice on 2 products which was dealt efficiently by Claire, who was very helpful and patient with me. I placed an online order which was delivered today 29th Sept at 10.15am by (the ever-amazing Hermes).
HandleStore are a shining example of how Customer Services should be (caring and courteous to clients) particularly in these difficult times. Unlike 3 bluechip service companies, for whom I have been waiting 5 months for a reply to my queries.
Thank you.

Good website, really fast delivery but most importantly they dealt with a small issue with the order incredibly quickly and with no fuss. I'd highly recommend

Excellent product just as advertised and the delivery was next day. Will use again for sure

Purchased specialist keys from this company several times and very quick to supply/send.
Website is easy to navigate and find exactly what one is looking for.
Only negative aspect is when you email them their email tone is a bit sharp and not very professional, feels a bit angry!

Brilliant website, informative and great for the non-expert, made it easy for me to know which handles I needed? Fast delivery. I refitted my house with Espag handles. Minor problem with one of handles resolved without fuss.
They clearly want to safeguard their well merited reputation.

Ordered cockspur chrome window handles to update windows. Read the description and not really knowing much about this kind of thing watched the YouTube video as a guide and measured up. Ordered them and they arrived the next day well packaged. Fitted them with no issues and they look great and are very sturdy. Delighted with my purchase. I had already went elsewhere and wasted my time as they didn't fit properly and were more expensive. Overall I definitely recommend handlestore.com and would use again. Good guide online for people to order who are not well versed on DIY, great prices, fast delivery, well packaged. Thank you handlestore.com

Very rude and unhelpful, no after sales service over the phone. Placed order 12 days ago, said 3-5 day delivery, no delivery and no contact.

Great prices and fast delivery - ordered the locks early in the week and they arrive by the weekend.

Great to have a keyed alike option for patio doors too.

Great price, delivery and service. Would definitely recommend.
I ordered the wrong size of lock. Followed there advice on there website and returned the original order and ordered the correct size. Refund and delivery went perfect.
Thanks very much