The young person who served me , did everything she could to get what i was looking for, & couldn't have done know more. Also its good to see Hmv as changed with the times, but also haven't forgot... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
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Lees wat reviewers zeggen
What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Toon meer
Bedrijf heeft geantwoord
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... Toon meer
Bedrijf heeft geantwoord
Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Derby
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Verenigd Koninkrijk
4,7
Uitstekend
232 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use website
Easy to use website. Fast & efficient service. Would definitely use again.
20 september 2023
Antwoord van hmv (UK) - Derby
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Derby
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Preordered a CD several weeks before its release; received emails concerning its status and collected it from store without any hassle
5 september 2023
Antwoord van hmv (UK) - Derby
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff helpful and informative in derby…
staff helpful and informative in helping to order blu-rays i wanted, and did not wish to order myself on line
31 augustus 2023
Antwoord van hmv (UK) - Derby
Hello Eric
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff
Very helpful staff, looked up anything they didn't know already. Looked for various alternatives.
27 augustus 2023
Antwoord van hmv (UK) - Derby
Hi Veronica
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My two items arrived safely
18 augustus 2023
Antwoord van hmv (UK) - Derby
Hi Teddy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great customer service very polished…
great customer service very polished and chatty
13 augustus 2023
Antwoord van hmv (UK) - Derby
Hi rbrown
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
What made me smile was the qualities
What made me smile was the qualities
That you're staff member hanna showed in the hmv shop Derby
6 augustus 2023
Antwoord van hmv (UK) - Derby
Hi Steven
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Extremely Helpful
The girl who served me was extremely helpful and went above and beyond to help me find and order a large number of DVDs. Thankyou.
12 augustus 2023
Antwoord van hmv (UK) - Derby
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Derby
Hi STEWART
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always can get what I need 😌
30 juli 2023
Antwoord van hmv (UK) - Derby
Hi English
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and knowledgeable staff
17 juli 2023
Antwoord van hmv (UK) - Derby
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient click and collect
Easy to order my CD online and a quick, efficient and friendly collection in store
29 juli 2023
Antwoord van hmv (UK) - Derby
Hi Tadeusz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online and go to store…
Easy to order online and go to store and collect. Friendly, helpful staff.
25 juli 2023
Antwoord van hmv (UK) - Derby
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Derby
Hello Alan
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Delivery for click and collect on time
25 juni 2023
Antwoord van hmv (UK) - Derby
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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