Whish I can put a zero. Communication with this company is you either speak to a bot on WhatsApp or request a call back none of which gives you an answer to your problem only saying a ticket has been... Toon meer
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Lees wat reviewers zeggen
Princess handled my matter with professionalism, integrity and trust. At no stage was i treated like an "idiot". When I explained the steps I took to test my issue, she immediately went to level... Toon meer
I would like to take a moment to commend Khulekani for the outstanding service I received. From the very beginning, he was cool, calm and incredibly patient as I have already lost my cool because o... Toon meer
Dickens 1124618 Dickens went all out of his way to assist me not only in an hour but over two days. Constantly checking and updating me regarding the issue I was having. and in the end he sorted it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Home–Connect is an ISP, providing homes and businesses with super-fast, uncapped & unshaped fibre internet.
Contactgegevens
Design Quarter Office, 2191, Johannesburg, Zuid-Afrika
- 0106120611
- support@home-connect.co.za
- www.home-connect.co.za
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from kgomotso
Quick response to service quality
Quick response
Great service
Sound knowledge
Friendly and professional
Dickens 112830
Dickens 112830, dickens has top notch customer service , he resolved my problem quickly .....
Dickens was really helpful and thorough…
Dickens was really helpful and thorough in helping me address my issue. (Reference: 1126812)
What an amazing experience I received…
What an amazing experience I received from Princess, she followed up and always kept me in the loop until my query was resolved. Kudos to you Princess.
Dickens Ref 1126513
Dickens Ref 1126513
Dickens was very friendly professional and helpful
Buhle was helpful
Thank you very much for the service
Exceptional & Thorough
1125330 - Dickens was kind enough to help me through my query with a DNS issue from start to finish, with prompt follow-up and great knowledge on both what I was describing and the router I'm using.
Dickens1123548 Definitely excellent…
Dickens1123548 Definitely excellent work done by you to get me connected and up and running. Thank you so much for quality work and your patience.
Excellent service from Princess Nyauza
Princess went above and beyond to assist me, that too, after I lashed out at her, which I apologise for. We had been having issues for more than two months and it was not resolved until Princess stepped in and liaised with Vumatel. She maintained communication with me throughout the time that our ticket was opened until it was resolved today. I felt like nobody was listening or taking the time to understand our query but Princess was patient and understanding and assisted as best as she could. She is a dedicated and valuable member of the Homeconnect team, from the perspective of the customer. We appreciate her assistance.
Excellent service from Princess
Excellent service from Princess
Dickens 1124618
Dickens 1124618
Dickens went all out of his way to assist me not only in an hour but over two days. Constantly checking and updating me regarding the issue I was having. and in the end he sorted it out. Wouldn't ever shy away from assistance from this legend!
Dickens was perfect and went the extra mile for us we appreciate his outstanding service
Everything
Home connect has let me down by leaving…
Home connect has let me down by leaving me without service for 1 week but Princess was very professional in the way she handled my complaint and delivered exceptional service
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