I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation instal... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The team arrived on time & didn't mess about getting the job started! All work was carried out to a good standard & professional.I would recommend the lads I for a pay rise.
Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de hu... Toon meer
Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we need... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Contactgegevens
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, Verenigd Koninkrijk
- 01782497324
- contactus@hesgbltd.co.uk
- www.homeenergysaveuk.co.uk
4,3
Uitstekend
753 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 6% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely employees
A lovely couple of chaps did the work. They came across a few issues but worked to resolve them as best they could. Very nice estimator too.
28 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi,
Thank you so much for your feedback. We’re really pleased to hear that the team made a positive impression during your installation. It’s great to know they handled the unexpected issues professionally and worked through them to get everything resolved for you.
We’re also glad you found the estimator helpful. We’ll make sure your comments are passed on to everyone involved.
Thank you again for choosing us and for taking the time to share your experience. If you ever need anything in the future, we’re here to help.
Kind Regards
Home Energy Save GB Ltd Team
Callum came and did a full house survey…
Callum came and did a full house survey for us and explained clearly for me and helped me understand what has caused the damping issues in my house which when I have har previous surveyors around then didn’t. I would recommend Callum and Home Energy Save to anyone!
24 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Mihaela,
Thank you, Mihaela. We’re really pleased to hear that Callum provided such a clear and thorough full‑house survey for you. It’s great to know he took the time to explain the causes of the damp issues in a way that made sense — especially when previous surveyors hadn’t done so.
We truly appreciate your recommendation and thank you for sharing your experience with Home Energy Save.
Kind Regards
Home Energy Save GB Ltd Team
Great service … offered options ..
Great service … offered options ..
23 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi,
Thank you for your feedback. We’re really pleased to hear you received great service and that the team were able to offer clear options to help you move forward. Providing helpful, straightforward guidance is exactly what we aim for.
Kind Regards
Home Energy Save GB Ltd Team
Thanks to Stephen W.
Thanks to Stephen W. for his visit today. He was knowledgeable, honest and I enjoyed the hour I spent in his company.
22 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Julie,
Thank you, Julie. We’re really pleased to hear that Stephen provided such a knowledgeable and honest visit. It’s great to know you felt comfortable and genuinely enjoyed the time spent discussing your property and the solutions available.
We really appreciate you taking the time to share your feedback. It means a lot to the team.
Kind Regards
Home Energy Save GB Ltd Team
damp roofing
wanted to write a review as i always look to see reviews so know what to expect . I called the company and arranged for Mark to come out came out he initially had a good look around property which as a damp smell in rooms . He gave good knowledge of the problem , so we booked a damp proof course on our property .
Had 2 guys come out who where kind and professional and moved furniture to do the walls inside , they explained everything that they where doing showing us after they had done and left it clean and tidy , outside too , i would highly recommend Home Energy Save thank you all for the service that was carried out
21 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Donna,
Thank you, Donna. We’re really pleased to hear that your experience was positive from the very first call through to the completed work. It’s great to know that Mark provided a clear and knowledgeable assessment of the damp issues in your home, helping you feel confident in the next steps.
We’re also delighted to hear that the installation team were kind, professional and respectful of your space, moving furniture where needed, explaining each stage of the work and leaving everything clean and tidy both inside and out.
Kind Regards
Home Energy Save GB Ltd Team
Loft survey
Steve W came to the house. He was very polite, respectful, did a survey of the loft as required, explained his findings, went over options without any attempt to have me make a decision there and then. Thank you Steve, for your time and your advice.
18 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi,
Thank you for your review. We’re really pleased to hear that Steve W provided such a polite, respectful and thorough loft survey. It’s great to know he explained his findings clearly and talked you through the options without any pressure. That’s exactly the experience we want every customer to have.
Thank you for taking the time to share your feedback. It’s truly appreciated.
Kind Regards
Home Energy Save GB Ltd Team
Dan came to my house this morning to do…
Dan came to my house this morning to do a survey and quote me some prices. He was incredibly respectful, polite, knowledgeable, a good listener and wasn't pushy at all. He had answers to all my questions and made the entire process pleasant and easy! The one star missing on the rating is only because I have not yet bought any services from the company. However I highly recommend him for good job well done!! Hoping the company recognises that they have a potential asset in him. I highly advocate for him!!
17 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Rozina,
Thank you, Rozina. We’re really pleased to hear how positive your experience was during Dan’s visit. It’s great to know he was respectful, polite and knowledgeable, and that he took the time to listen, answer all your questions and make the whole process feel easy and comfortable, all without any pressure.
Your kind words about his professionalism and the value he brings to the company mean a great deal. Feedback like this truly highlights the strength of our team.
Thank you for taking the time to share your experience and for recommending him so highly.
Kind Regards
Home Energy Save GB Ltd Team
Friendly service, excellent Company
We had an issue that we believed could be damp. Contacted Home Energy Save GB for a survey and they swiftly arranged a visit. A surveyor, Ellick, arrived and was very friendly and carried out a thorough survey which took around 30 minutes and identified an issue. The problem was quite a small one and he advised us that his company would charge quite a lot for such a small job and that we should contact a local contractor! He was very honest and could of insisted we use their contractors. All in all it was an excellent service and deserving of 5 stars. Definitely recommnded.
16 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Allan,
Thank you, Allan. We’re really pleased to hear that you received such friendly and thorough service from Ellick during your survey. It’s great to know he took the time to identify the issue clearly and offer honest advice, even recommending a local contractor for such a small job rather than encouraging unnecessary costs.
That level of integrity is something we value highly, so your feedback means a great deal to us. We’re delighted the experience felt swift, professional and worthy of five stars.
Thank you for taking the time to share your review and for recommending Home Energy Save GB.
Kind Regards
Home Energy Save GB Ltd Team
Home survey by Ellick
Ellick was prompt and very professional. Survey carried out, explained the procedure and gave written quotation. No hard sell.
16 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Rachel,
Thank you, Rachel. We’re really pleased to hear that Ellick provided such a prompt and professional survey. It’s great to know he explained everything clearly, talked you through the procedure and left you with a written quotation all without any pressure to make a decision on the spot.
We appreciate you taking the time to share your experience. It means a lot to the team.
Kind Regards
Home Energy Save GB Ltd Team
Fantastic experience
Kai, Danny, and Craig from Home Energy GB did a fantastic job today. They replaced the fascias and gutters and applied ClimaPure coating, which has already made a noticeable difference in tackling moisture and mould issues.
The team was professional, efficient, and very respectful of the property. Really pleased with the results — highly recommend!
15 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Valerie,
Thank you, Valerie. We’re delighted to hear that Kai, Danny and Craig did such a fantastic job for you. Replacing the fascias and gutters alongside applying the ClimaPure coating is a significant piece of work, so it’s great to know you’re already seeing a real improvement with moisture and mould.
The team will be thrilled to hear your comments about their professionalism, efficiency and respect for your property. We’re really pleased you’re happy with the results, and we truly appreciate your recommendation.
Kind Regards
Home Energy Save GB Ltd Team
I had two men arrived on time.
I had two men arrived on time.
Both men were polite and efficient.
They got on with the job and tided up after themselves.
They gave me advise on what was best for me.
I would recommend them to anyone.
6 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi June,
Thank you for your review, June. We’re really pleased to hear that the two workmen arrived on time and that you found them both polite and efficient.
It’s great to know they got straight on with the job, tidied up afterwards, and offered clear advice on what would work best for you. We truly appreciate your recommendation.
Thank you for taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
These people have saved my life
Had Joel Kyle Dylan and Craig from Home Energy Save GB quite literally saved my life today. Been utterly messed around with my insurance company who had promised to help with a claim. After a Google search, this company name came up and I called them. I wish I had found them earlier. Within minutes, my call was returned and an initial appointment made. I did not feel under any pressure to proceed and if anything, felt complete immediate relief.
The gentlemen named above came out within a few days, arrived smartly on time and powered through a really tricky job with ease, passion and professionalism at all times.
It has saved me from having another asthma attack and another bout of bronchitis.
All of them went above and beyond and it was an absolute pleasure having them carry out the work.
Wholeheartedly recommend. The whole experience has quite literally saved my life. Top marks to all.
3 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Eleanor,
Thank you so much for sharing your experience, Eleanor. We’re incredibly grateful for your powerful feedback, and truly relieved that our team were able to step in when you needed support the most.
Your words will deeply touch Joel, Kyle, Dylan and Craig. It means a great deal to hear that they arrived promptly, handled such a difficult job with professionalism, passion and care, and helped bring you immediate relief after such a stressful time with your insurance company.
Knowing that their work has helped protect your health and prevent further asthma or bronchitis issues is exactly why we do what we do. Your safety and peace of mind will always come first, and we’re glad you felt no pressure, only support from the very first call.
Thank you for your wholehearted recommendation and for trusting us during such a challenging situation. We’re truly honoured to have been able to help.
Kind Regards
Home Energy Save GB Ltd Team
Great service from Home Energy Save UK
Called Home Energy Save to determine the cause of a damp issue. Visit arranged for next day. Office called to confirm appointment slot. Steve arrived on time, as arranged. He was polite, respectful and knowledgeable, offering information and next steps. A brilliant service from start to finish. Would definitely recommend!
3 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Laura,
Thank you for your review, Laura. We’re really pleased to hear that your experience with us was smooth from start to finish.
It’s great to know the appointment was arranged quickly, the office kept you updated, and that Steve arrived on time as promised. Your feedback about his polite, respectful and knowledgeable approach, along with the clear information and next steps he provided, is truly appreciated.
Thank you for taking the time to share your experience and for the recommendation.
Kind Regards
Home Energy Save Gb Ltd Team
Antwoord van Home Energy Save GB Ltd.
Hi Cheryl,
Thank you for your review, Cheryl. We’re really pleased to hear you found our team member to be a lovely man, and we appreciate you taking the time to leave your feedback.
If there’s anything we can do to turn your experience into a 5‑star one next time, we’re always happy to help.
Kind Regards
Home Energy Save GB Ltd Team
Gareth was very polite and very…
Gareth was very polite and very helpful. Turned up on time and was very respectful. Would highly recommend for an honest assessment. Thanks Gareth for your time today.
2 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Tracy,
Thank you for your review, Tracy. We’re really pleased to hear that Gareth was polite, helpful and respectful throughout your appointment.
It’s great to know he arrived on time and provided an honest assessment. He’ll really appreciate your kind words.
Thank you for taking the time to share your experience and for the recommendation.
Kind Regards
Home Energy Save GB Ltd Team
No hard sell. Great Service
Wasn't sure what the issue was, damp or draft. Home Energy Save provided a free survey to help identify the problem. I expected an expensive job would be needed but Stephen (the surveyor) identified the issue and as well as being friendly and helpful, identified the issue and suggested how to resolve it and without using them, advising it would be relatively cheap to fix using a local handyman. I really appreciated the service provided and no hard selling. Thank you Stephen.
1 april 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Carl,
Thank you for taking the time to share your experience, Paul. We’re so pleased to hear that Stephen was able to identify the issue for you and provide clear, honest advice without any hard sell.
Our aim is always to help homeowners understand the root of a problem, even if the solution is simple and doesn’t require our services, so it’s great to know you appreciated that approach.
We’ll make sure Stephen sees your kind words. Thank you again for the feedback.
Kind Regards
Home Energy Save GB Ltd Team
Totally professional and honest
I’m very happy to give Home Energy Save GB a five star rating for the excellent work done by the team. A small problem occurred during the installation process of the membrane in my loft. However, this was dealt with promptly and with admirable professionalism by some of the most experienced and helpful people I have encountered in this part of the country. Well done to everyone involved and thank you.
30 maart 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Mark,
Thank you so much for your five‑star review, Mike. We’re delighted to hear that you found our team totally professional and honest throughout your loft membrane installation.
We really appreciate your acknowledgement of how the small issue during the process was handled; resolving things promptly and to a high standard is something we take very seriously. It’s wonderful to hear that you felt supported by such an experienced and helpful team.
Your kind words mean a great deal to everyone involved. Thank you again for your trust and for sharing your experience.
Kind Regards
Home Energy Save GB Ltd Team
Top Service From Ellick
Ellick came round for our 12 month review and to check on some concerns I had after having multiple treatments.
No concerns to worry about and really reassured after speaking with Ellick - top bloke and knows his trade.
Will definitely be continuing to refer Home Energy Save GB going forward and Ellick.
26 maart 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi,
Thank you for your fantastic review!
It’s great to hear that Ellick was able to put your mind at ease during your 12‑month review. He really does know his trade, and we’re delighted his reassurance and expertise made such a positive difference for you.
We truly appreciate your continued trust in Home Energy Save GB, and your kind words about Ellick will mean a lot to him and the team.
Thanks again for your recommendation and for being such a valued customer.
Kind Regards
Home Energy Save GB Ltd Team
Very prompt response from the company…
Very prompt response from the company for a home visit and quote.
Stephen was very friendly and honest about the work the company does. He was very thorough and honest about the findings. Would definitely recommend
20 maart 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi,
Thank you so much, Karen, for sharing your experience. We’re really pleased to hear that you received such a prompt response and that Stephen made a positive impression during your home visit.
He takes great pride in being friendly, honest, and thorough, so it’s wonderful to know that came across clearly throughout the survey. Your recommendation means a great deal to us.
If you need anything further or have any follow‑up questions, we’re always here to help.
Kind Regards
Home Energy Save GB Ltd Team
The customer matters!
From Sam at the initial survey right through to Nathan Rob and the guy from Glasgow (whose name I've forgotten, sorry) the whole thing was dealt with in a really friendly and courteous manner, totally professional and fully explained. The whole matter took only a day and the team cleaned up beautifully ! Many Thanks all,
Can certainly recommend.
10 maart 2026
Review zonder uitnodiging
Antwoord van Home Energy Save GB Ltd.
Hi Nannie,
Thank you so much for your lovely review. It’s wonderful to hear that from Sam’s initial survey right through to Nathan, Rob and our Glasgow team member, everything was handled in such a friendly, courteous and professional way. We’re delighted the full process was clearly explained and completed within the day and that the team left everything spotless.
We really appreciate your kind words and your recommendation.
Kind Regards
Home Energy Save GB Ltd Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.