Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... Toon meer
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Lees wat reviewers zeggen
Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... Toon meer
These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... Toon meer
They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!
Contactgegevens
Unit 3, 40 Comet Way, SS2 6GD, Southend-on-Sea, Verenigd Koninkrijk
- 01702617821
- mail@ilovefancydress.co.uk
- www.ilovefancydress.co.uk
4,5
Uitstekend
237 reviews
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Great service
Great service, quality. Amazing how quick delivered and on a Sunday. Very happy.
11 september 2022
Review zonder uitnodiging
Melanie was very helpful when I needed…
Melanie was very helpful when I needed a few items. Was super impressed with the stock and price. Will be returning for more outfits. Fabulous.
16 augustus 2022
Review zonder uitnodiging
Great service
Great service, emailed for some measurements and received almost by return. Very helpful and would highly recommend
5 september 2022
Review zonder uitnodiging
Amazing fancy dress place
1 september 2022
Review zonder uitnodiging
Great customer service
Great customer service! Would highly recommend and with good prices!
31 augustus 2022
Review zonder uitnodiging
Really good choice of outfits and…
Really good choice of outfits and accessories. The order process was very straightforward. I had a couple of questions which Melanie answered really quickly.
Thanks very much, would definitely recommend.
18 augustus 2022
Review zonder uitnodiging
Excellent quality
Great service from seller and Halloween heads are far better quality than I expected.
Well worth the money. Will definitely purchase from this seller again.
17 augustus 2022
Review zonder uitnodiging
Extremely happy with the customer…
Extremely happy with the customer service regarding a late delivery, Donna from the company advised if I returned the item as no longer needed that I would receive the full amount and postage. This was received within days.
Have no hesitation in using this company in the future.
Thanks again ☺ Denise
16 augustus 2022
Review zonder uitnodiging
Amazingly fast and responsive customer…
Amazingly fast and responsive customer service by Donna....now just hoping that the items arrive as promised tomorrow...thanks Donna
15 augustus 2022
Review zonder uitnodiging
Excellent customer service
Very easy site to navigate and order. Great variation of themes and outfits. Excellent customer service to arrange express delivery and amend an order. Great pricing!
27 juli 2022
Review zonder uitnodiging
Always very helpful in store
Always very helpful in store.
99% of the time they always have something similar if they don’t have exactly what you want.
We always use this company and really wouldn’t go anywhere else
23 juli 2022
Review zonder uitnodiging
Great service
Great service by Reshma. Had plenty of stock and exactly what I was looking for.
22 juli 2022
Review zonder uitnodiging
These guys are real life savers!
These guys are real life savers!
I got let down by another company & these guys went above & beyond especially Melanie.
I hadn’t realised that due to covid they only did click & collect from their shop & warehouse, but they were super friendly, super helpful, they managed to locate a witch’s outfit & nose for me, their customer service was second to none and I cannot recommend them enough!
12 juli 2022
Review zonder uitnodiging
It was completely my fault I sent the…
It was completely my fault I sent the wrong parcel to the wrong place, Donna and the team Have been absolutely amazing at sorting this out for me with minimal hassle to myself. I’m very grateful to them all.
6 juli 2022
Review zonder uitnodiging
Fantastic service and very reasonably…
Fantastic service and very reasonably priced.
4 juli 2022
Review zonder uitnodiging
Very helpful and quick acting
Melanie helped with a query I had on my order in a quick and professional manner. Followed up with an email to update on my order progress and included discount codes for future use. Highly recommended and will be using again. Thank you.
28 juni 2022
Review zonder uitnodiging
Customer service was great
Customer service was great. Accidentally ordered the wrong thing and it was dealt with quickly and efficiently!
28 juni 2022
Review zonder uitnodiging
Fab company
Fab company! My order was delayed and then returned by royal mail damaged. Melanie was straight on the phone to let me know what had happened and arranged a replacement to be delivered the following day. Superb customer service 🤩
27 juni 2022
Review zonder uitnodiging
Smashing company to deal with
Smashing company to deal with. Lovely staff. Melanie was extremely helpful and nothing was too much trouble!
24 juni 2022
Review zonder uitnodiging
Excellent customer service
Excellent customer service. I am fully satisfied. 10/10
24 juni 2022
Review zonder uitnodiging
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