Infoserve Reviews 

Great experience with Melissa and Darren setting up my new website, happy to help with alterations I wanted to make. Hosting not a problem either , as needing to add new team members.
They are helping me develop a new marketing strategy also

Called and spoke to Josh on the 22nd Jan about page forwarding for our website that they host. He said someone would call me.
Sent a reminder email to Josh on 26th Jan - still no reply.
Poor service all round.

I attended a Infoserve workshop where it was explained what a good website needs to look like. The design included things like my USP, which I had never had in a previous website. And importance of being mobile receptive. Guidance was also provided on how to edit, as I was interested in how I could interact more with the website & a free monthly chat is available if I need to discuss any aspects of it. I like this personal touch. It has most certainly helped my business and they understand what works best for me.

Infoserve has looked after my site for a number of years and I am very happy with them. They have looked after my website, ad campaigns etc very professionally.

We have used Infoserve for the last10 year and have been mostly happy with the service they supply, They rebuilt our website which we love and now host and the only issue is when there is a change in staffing as then sometimes there can be a gap in communication until the new team member is in contact

Great team to work with! Matt & Daniel have done an amazing job with our Google ad campaign, taking it to a whole new level!!

Would recommend to any small business struggling to improve online sales.

I had a great experience working with Matt and Graham at Infoserve and will definitely be working with them again. I am a Leeds based guitar teacher and wanted to build my presence and ranking on Google to attract new clients. The results of my local SEO campaign have been brilliant and it's led to some very happy long term clients I know for a fact found me via Google search. I felt really looked after by Matt who was my go to contact and Graham did a great job working on the campaign. Highly recommend!

Seems someone got ahold of my info and set up an account under an email address that isn't mine.
I called them to get it canceled and my money refunded and they are refusing to cancel and refund my money.
Now I have to get my bank card replaced a week before xmas.
This company is a sham.

This company adopts the unlawful practice of sending marketing emails without consent (spamming) with numerous trackable hyperlinks. I have had no prior relationship with this company therefore the sending of unsolicited emails does not comply with the Privacy and Electronic Regulations. Accordingly, this has been reported to ICO.

Post review reply: as a data processor the obligation is on you to ensure that all data is clean and compliant with the GDPR including processing personal data with consent. No-one should be obliged to send an email to request removal when they had not signed up at any point.

Post review reply 8 Nov 2024 - despite this review the company continues to send unsolicited email (spam). It is for the sender to ensure that all personal data they hold and process are compliant with GDPR. It is not for recipients to email a specific email address to remove as they should not be holding any personal data without express consent.

Yet another illegal spam email. This time claiming they are accredited Microsoft partners. So how come you don't appear on Microsoft's partner page. Claiming a 4.7 truspilot score. It is actually 3.9 and going down as there appear to be more genuine bad reviews than fake good reviews. It's no good asking for my email address to remove me. You should not be sending out emails without consent in the first place. How about you remove all the email addresses that you don't have consent for.

Spammers. Quote "We have sent this email to "", having found your company details online, as we believe our digital marketing services may be of legitimate interest"
Believe this to be illegal. Have also reported their email to spamcop, if enough do this their sending servers will become blacklisted.

All very helpful with new website, always approachable. Happy to recommend

I have worked with Andy and infoserve since June 2024 setting up a new Google PPC account

It has been a real pleasure working with the team we are looking forward to working them to help build our brand nationwide

We recently faced some technical challenges while using the services, but thanks to Jamie Bain and the technical team, these issues were quickly identified and resolved.

Jamie is proactive and highly responsive, ensuring that our concerns were addressed promptly while ensuring honesty and transparency. Jamie is easy to have difficult conversations on what he thinks will work or not work.

We appreciate their dedication, professionalism, and excellent customer service throughout the process with a special mention to Amanda on the help desk who is always a great help with our enquirers.

I have had a website with Infoserve for quite some time.
I am very happy with the service they provide.
Carly - the person who deals with my account is very knowledgeable. She offers advice and is able to deal with any queries I may have straight away; she doesn’t need to look it up via Google e.g.
I feel that both my business and I are in safe hands.

Scammers. Sent to my business e-mail. They should be ashamed to seek business in this pitiful way.
They have now responded saying not everyone needs their services, missing the point, that they are still SPAMMERS, maybe SCAMMERS, and asking for my e-mail address. I will not supply my address, as I do not trust SPAMMERS.

Lol...So we have to give you the email address you spammed ...so you can remove it....

We have used Infoserve for many many years.
During most of that time we have been looked after by Andy Scott, who has taken time to get to know us as people, our business and its needs. The relationship has been excellent and we have a confidence and trust that Infoserve are looking after us. Andy offers us relevant advice and keeps us up to date with new technology and how it could apply to us. He also keeps us focussed on analytics and statistics.
Most importantly for us, he explains things in simple terms, and doesn't overwhelm us with technical language!
He now feels like part of our team.
Jack & Jill Removals Ltd.

Having used Carly/ Infoserve for many years we have always been very happy with the service

We have worked with infoserve for many years now & they have always been most helpful & patient. There work is of a very high standard which results in great websites. They also continue to work with us to ensure that the website is performing as it should.