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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed the prices of all the sheds on our website changing Nick Thompson the Web designer was absolutely amazing sorting everything out for me Nothing was any trouble to him and all I can sa... Toon meer

Beoordeeld met 1 van de 5 sterren

I find it Incredulous that Infoserve charge you to create a web site then expect you to pay £630 per year to maintain and promote your website . Then ask you to pay a further fee to maintain your we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We gave Infoserve a highly complex brief; the design and build of a website to launch of a new concept/brand. This involved a site targetting two very different audiences. A site with a bespoke ecomme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Would highly recommend Infoserve, they were excellent at helping us create our website. Their experts were all really helpful in both the design and technical aspects, to help us understand and get... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marketingbureau

Informatie afkomstig van verschillende externe bronnen

Infoserve is the UK's only Google Premier Partner, Bing Ads Elite Partner and Yahoo Local Advertising Partner. Bringing business to you through our unique online marketing solutions.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,4

Alle reviews

(282)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Spam and junk email senders

Spam and junk email senders. Professional marketers they are not. Even after unsubscribing they continue to send drivel of no interest. Perhaps Infoserve need to manage their own marketing campaigns and techniques before wasting other folks money! Ethical Marketing is not spamming..

20 februari 2024
Review zonder uitnodiging
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Antwoord van Infoserve

We're a Digital Marketing agency and have been in the industry for 25 years. You'll see by our Trustpilot and Google ratings and reviews that we are a credible and professional agency, so we're very sorry to hear you feel this way Stewart.

We're happy to remove you from our mailing list, we genuinely don't want to cause any issues for you! Please email helpdesk@infoserve.com to confirm your email address so that we can action this asap.

Many thanks and apologies for any inconvenience.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, knowledge and instant communication. Able to adapt around my busy work schedule and always be available. Took on SEO services this year and we’re very impressed with the knowledge and feedback. I’m convinced this will pay dividends just as the ppc services have

16 februari 2024
Review zonder uitnodiging
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Antwoord van Infoserve

We appreciate your feedback and look forward to continuing to deliver high-quality SEO and PPC services, that help your business grow!

Beoordeeld met 5 van de 5 sterren

So helpful

I have had my website with Infoserve for 3 years now and I can not fault the service and help I receive. I have any questions or issues I contact the help desk and they come back to me very quickly either with the advice I need or to say that they are contacting the relevant person to ask for the help.

I am not saying that everything I would like can happen, but the speed in which things are sorted is fantastic. If what I want can't be achieved, they say and tell me alternatives if available.

Most of the time things are sorted within the day I message, occasionally a little longer, due tot he right person being away, or because there is messaging back and forth clarifying what is required.

13 februari 2024
Review zonder uitnodiging
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Antwoord van Infoserve

Sharing your experience with us makes us really happy! We value our clients and our Help Desk work hard to provide the best service possible. We will pass on your kind words to the team, thank you!

Beoordeeld met 5 van de 5 sterren

I have been with Infoserve for years

I have been with Infoserve for years. The staff are always very professional and helpful but I would specifically like to thank Carly for going that extra mile for me and my business she has give an outstanding service.

12 februari 2024
Review zonder uitnodiging
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Antwoord van Infoserve

We're happy Carly has had a positive impact and hope your business continues to thrive with our dedicated support. Thank you Sandra!

Beoordeeld met 1 van de 5 sterren

Bad Business Practices and SPAM

Scraping data and sending out spam-like e-mails to gain clients. Scummy way to go about business. Constant spam to which I didn't sign up for. I know this is true because I am marked as a webmaster for a client and I can see what they're doing. If it were one e-mail and that's it, fine. It's not, it's now 14 since October.

11 januari 2024
Review zonder uitnodiging
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Antwoord van Infoserve

Hi Ben

If our communication is not of interest to you, we will happily remove you from our mailing list.

Please forward your email address to helpdesk@infoserve.com so this can be arranged.

Thank you!

Beoordeeld met 5 van de 5 sterren

I have used infoserve for providing my…

I have used infoserve for providing my website, SEO and PPC for over 10 years and they have always delivered traffic to my website generating income which way outways the cost of their services. I would thoroughly recommend their professional approach and services

9 januari 2024
Review zonder uitnodiging
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Antwoord van Infoserve

We're thrilled to hear about your positive experience with us over the past 10 years!

Thank you for the glowing review Bernard, much appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent 5star service

Great company to deal with,very informative and patient. Amanda your a star, pulled the bunnies out of the hat for me.
Thanks again
Alan n Annie

1 december 2023
Review zonder uitnodiging
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Antwoord van Infoserve

We agree, Amanda is a star! Thank you so much for your amazing review Alan and Annie!

Beoordeeld met 5 van de 5 sterren

I have been using Infoserve or over 4…

I have been using Infoserve or over 4 years. They built me a website and have been doing SEO & Google Ads or me too. Thanks to this I have seen my business grow.
They have just completed a new website or me, to keep pace with changing technology and improve the customer experience. The whole process has been managed very well and I have had great communication with the team.

1 november 2023
Review zonder uitnodiging
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Antwoord van Infoserve

We're are always happy to help our customers and proud to see their businesses grow.

Thank you for sharing your experience. We hope you love your new website as much as we do!

Beoordeeld met 5 van de 5 sterren

Great Team

Really great to work with Carly and Mellissa are Stars
helped me with loads of computer passwords that i had lost they created me a new website which looks Fab and at a great price too

Thanks Kenny

18 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Website health check

Attended a free website check with Thomas Osbourne, really helpful advice. Would highly recommend Infoserve for website development & SEO checks.

12 oktober 2023
Review zonder uitnodiging
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Antwoord van Infoserve

Thank you for sharing your experience with us! We're delighted to hear that you found the website health check and advice to be really helpful. Your recommendation is the best compliment we can receive. Thank you!

Beoordeeld met 5 van de 5 sterren

Really helpful and patient!

After taking us a while to get things sorted due to our company being so busy, Infoserve worked patiently with us to get the website up and running and have been really helpful with everything that we have asked. I would definitely recommend working with them!

13 oktober 2023
Review zonder uitnodiging
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Antwoord van Infoserve

Thank you for the 5 star review!

We really appreciate your recommendation and look forward to working with you further.

Thanks again!

Beoordeeld met 3 van de 5 sterren

I have issues every time I try and send…

I have issues every time I try and send a message via email to the help desk and so have to chase it with a phone call which kind of defeats the point of having an email help system. Once this is done however the staff on the help desk are lovely and very helpful and so I am happy with the service

15 februari 2023
Review zonder uitnodiging
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Antwoord van Infoserve

It's important for businesses to have efficient communication channels in place. Have you addressed the email issues with our support team so that we can improve this? This way, you can fully utilise the convenience of email for your support requests in addition to the helpful assistance we provide over the phone.

Beoordeeld met 5 van de 5 sterren

Would recommend using Infoserve 100%

Infoserve built two websites for our businesses, seamless and very professional all of the way through the process. Very impressed with the standard of design and turn around time - would 100% recommend.

Amatsu Therapy

21 september 2023
Review zonder uitnodiging
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Antwoord van Infoserve

Thank you for sharing your positive experience with Infoserve. It's wonderful to hear you are impressed with our service! Your recommendation carries a lot of weight and will help others make informed decisions when choosing us. Thank you!

Beoordeeld met 5 van de 5 sterren

Since Infoserve took over my website.

I had a problem with my website managed by Infoserve i was not getting much traffic coming my way but Today Amanda from Infoserve has worked on it on my behalf and fixed the problem for me so i now look forward to getting more booking enquires coming my way, Thank you Amanda Sutton for your help in this matter.

8 februari 2023
Review zonder uitnodiging
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Antwoord van Infoserve

We're always happy to help! Thank you for sharing your positive experience and kudos to Amanda for her excellent work!

Beoordeeld met 5 van de 5 sterren

Very helpy

I am very happy with the services they provide.
I have no IT skills, so it is great being able to contact them and let them know the things I need changing. Then, after they have sent me a copy as to how they have implemented them - and I approve it - it appears’ by magic’ (lol) on my site.

16 september 2023
Review zonder uitnodiging
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Antwoord van Infoserve

Our goal is to provide a seamless and transparent process for you, and we're glad to hear that you appreciate the way we keep you informed about the changes we make to your site.

We believe in making technology work like magic for our customers, and your "by magic" reference brought a smile to our faces.

Thank you so much for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Just a great experience in integration with 365

When was first introduced i was naturally sceptical of the promises made.
As my previous supplier i thought was excellent.
Infoserve is on a different level.
The platform integration is a who lot more integrated with my Microsoft account Nd so my messaging service integration to 365 is seamless

So much so now on auto renewal to save even more time and my effort.
And hopefully keep the suppliers costs down and my service supplied better and faster

14 september 2023
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

We are delighted that our platform integration has exceeded your expectations.

Our auto-renewal option saves you time and gives you peace of mind in knowing we have it covered for you.

Thank you for taking the time to leave us a glowing review!

Beoordeeld met 5 van de 5 sterren

Great company and team for designing website

Very helpful from start to finish with design and implementation of our updated website.
Melissa and the team are all easy to deal with, very proactive with changes and ideas. We have been using Infoserve for many years and would definitely recommend them if wanting a re designed or new website, coupled with great SEO packages and Google Ads assistance.

14 augustus 2023
Review zonder uitnodiging
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Antwoord van Infoserve

Hi Craig,

Thank you so much for taking the time to leave us a review, its really appreciated.

Reviews like this are so rewarding and we will ensure Melissa and the team are made aware of your kind comments.

We always try provide a 5* service to all clients and appreciate the recognition.
We are pride ourselves in delivering an excellent service that delivers results.

Thanks again!

Beoordeeld met 5 van de 5 sterren

I have had a really good experience…

I have had a really good experience with Infoserve Melissa O'donnell in particular. I am so happy with my website, it is fantastic. Thank you to Melissa and all involved at Infoserve

1 maart 2023
Review zonder uitnodiging
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Antwoord van Infoserve

Thank you so much for your kind words, Max. We really appreciate you taking the time out to share your experience with us — and we agree, Melissa is truly an asset to have on our team! We count ourselves lucky for customers like you.

Beoordeeld met 5 van de 5 sterren

Great Company - Great Experience

Excellent liaison. Listened to what I wanted and I'm delighted with the results! Would highly recommend Infoserve to anyone wanting a website designed or altered. They are lovely people to work with too!

10 juli 2023
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hello Caryn, Thank you for your kind words, this is great to hear! It makes us very happy to see our services are working well for you and we hope we can continue that for many years. Thanks again! The Infoserve Team

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