Invictus Active Reviews 

Helpful communication and fast delivery

I bought a chair Icon 60 and off-road pack from Invictus Active around 6 months ago now. Although one of the wheels arrived with light damage they sent a replacement with little fuss. Their customer care is brilliant just call or email and they gat back to you very quickly 100% a great company to use

The range of products at really reasonable prices, makes it worth the hassle of buying evening from Ireland

Really great company with great customer service, have gotten several things from them over the years. Their FreeWheel (for UK) try before you commit was a huge factor in me deciding to get one, and their FreeWheel bag (unique!) really worked well on multiple plane flights!

Really enjoyed how quickly my things came and how easy it was to set up for use. Would be made even better if they had options for side guards but it's still amazing!

Great quick service with v good quality products. Perfect for needs.

I bought my Icon 60 wheelchair and universal footplate through Invictus active. They where very helpful whenever I called with questions and delivery was pretty fast. The split payment option also made buying the chair much more manageable

The team were friendly and full of useful advice. Although I chose to order the product elsewhere as the price was lower, thank you for your help. I have shared the product price and competitor information with your team.

Invictus respond to enquiries and give great advice on making sure you have the right parts or equipment before you finalise your order. Excellent company to deal with. Very happy with my Track Wheel and off road wheels. Really useful as I live in a rural county!

such a lovely company with great customer service and they’ve always been very helpful on the phone and via email

They have great deals where you buy a chair and get free off-road wheels which would’ve been so helpful with my front power assist!

Very responsive to emails and helpful

The freewheel i purchased has been the best piece of equipment with my wheelchair for my independence and freedom. I have had no serious faults with the equipment itself and I have put it through a lot… (in a good way). I also bought one of the indoor trainers, it too has been amazing, slightly expensive and I am still paying it off however given the lack of alternatives I think it is great. I have only 1 small point that takes away from 5 stars. In an email thread I got most the way to solving a problem and then the emails for some reasons ceased. I managed to put together the last bits with problem solving to reach the solution myself.

Invictus is a great company selling amazing products for wheelchair users. They are responsive and easy to work with!!

They provide all wheelchair and fitness equipment you need at a good price. In addition the staff are very knowledgeable and offer technical support. They're always my first choice.

Great service

Professional service and helped resolved a spacing issue on purchasing new wheels for our wheelchair would highly recommend

Great company to deal with.

The staff were very friendly and helpful when going through the process of deciding on which wheelchair and what additions to make etc. It was also very invaluable to speak with Scott as he is a full-time wheelchair user and was able to get important and useful knowledge from him when deciding between rigid and folding chairs, and also what to be looking for as I was a first time wheelchair buyer at that time. I am relatively happy with my choice, however I have had issues with certain parts of my chair that I'm unsure I can get help with. The post buying communication is very lacking, and there needs to be more of a follow up on how we are doing with our chairs, and what they could do to help make things easier or better for us, such as after care, which is not something I or my partner (who has been mostly communicating on my behalf) have received.

As a first time wheelchair user since earlier this year, it's been hard having to navigate all the difficulties that come with being a wheelchair user by myself. Had some very slow, inconsistent communications throughout the year. The wheelchair handover date was delayed a bit, and also the free off-road wheels took around 2 - 3 months to turn up after chasing up on multiple occasions. Overall, their prices seemed better than a lot of competitors, and they have a good range of options, it's just the follow on /after care and communications for me personally that need big improvements, as I've had to struggle with certain things not feeling right.

Good service fair price

Outstanding equipment and service. Recommended. 🙏🏽