Invictus Active Reviews 

My experience with invictus was great start to finish. I bought an ex display wheelchair from them, so I had a lot of questions as I wanted to make sure it would fit me properly before I made such a big purchase. The team were absolutely fantastic, very responsive over email, and even sent me a video of the chair and talking through the details so I could get a better look at it.

Once it shipped it arrived incredibly quickly, and in perfect condition. I will 100% shop with invictus again and would recommend to others as well.

I purchased a self funded manual wheelchair with Invictus Active. Chris did a great job measuring me and walking through the options within my budget, and their financing helped me afford it. The consideration for my grip and mobility challenges meant I got the right chair and push rims. Great experience and I will use Invictus Active again in the future.

These guys were terrific. I travelled to Birmingham for their event, to try out various power attachments for my manual chair. They were super helpful without ever being sales-y. Really laid back and friendly. Highly recommended.

Great customer service and great value for high end products

Fantastic service, always there to support and guide. Love my wheelchair wheel bag. Saving for new wheels

My partner and I visited Invictus Active in search for an active wheelchair for her earlier in the year.

The communication over phone and email was really good and we were able to view various popular models, and after some testing and measuring we settled on a Rehasense Icon60 with some customization.

The whole team were really great to deal with and we were happy with the process, though getting the chair was slightly longer than we expected (1-2 weeks more) but my partner was overall satisfied with her choice.

Good communication and delivery. Solid construction and great to be able to work out indoors

Always helpful with queries

Fantastic company , ordered a nitrum wheelchair, extremely knowledgeable, no hard sales which made me more comfortable.
Will definitely use again for my next wheelchair and also recommended to others that I know .

A brilliant company. Dedicated and helpful on the phone. Purchased a free wheel. Easy to assemble following the telephone discussion at the point of order. Just brilliant I love going out for a run! Great product!

Great to work with, super helpful staff. Have an appointment in Jan with them for a wheelchair fitting and hopefully will be ordering through them too. Have got wheels and other bits through them before and they’ve been nothing but lovely

I have now brought two tri ride wheelchair attachments from Invictus and I cannot speak of them highly enough! On both occasions I had an idea of what I wanted. Staff made suggestions as to what would best fit my needs and at no point did I feel pressured. They knew the products and options inside out. On my last purchase I decided to change a few options very last minute after the initial order and nothing was too much trouble. This was sorted with no issues at all.
I also purchased a free-wheel device which turned out to be an issue as my wheelchair is custom built and very non standard therefore the device wouldn’t fit. Again I was guided through this and we were able to find a solution that got the device to work on my chair. This took quite a lot of going back and forth but nothing was too much trouble.

I cannot recommend Invictus highly enough every time I have felt that they are interested in helping me get a device that fits my needs in the best way possible rather than simply making a sale.
Thank you to the whole team especially Scott and Kenzy who expertly guided me through my two tri ride purchases.

I visited Invictus in 2023 when I was looking for my first custom wheelchair, Scott and the team were so helpful in assisting me to find the perfect fit for my chair. Scott and the team once again helped me with finding my perfect power assist last year, I 100% recommend them to any wheelchair user looking for their perfect wheelchair

Good selection, good service

I have loved my Kuschall Compacts for many years.
Canada is social health care, dominated by a large incompetent company. So, Kuschall decided to leave the North American market.
I found Invictus on line. Great to deal with. Got exactly what I wanted.
Thank you.
Bill Sparfel

I purchased a Progeo wheelchair from them. I used the chair for a day, and found the armrest/clothing guard, does not work for me. This means I cannot safely use the chair. I contacted them requesting a different armrest. It has been 11 months, the chair is in my lounge unused, and no response from invictus, on helping get the chair in working order. As they are the only service provider for Progeo in the UK, I can’t get it fixed anywhere else.

I had a really positive experience when purchasing the Quicki QS5 X wheelchair.

I purchased the G explorer wheelchair from them in 2022, and had a positive experience. In the summer, I realised I needed to look into getting a more active wheelchair, so reached out to the team at Invictus again. I emailed the team to book an appointment to trial it out, and Kenzy was so helpful and knowledgeable, guiding me through the process. He explained the extras that could go with the chair, which was useful.

The chair took just under 8 weeks to arrive, which was longer than advised but the handover appointment was great in explaining certain parts of the chair. Everyone I met was very friendly. I would highly recommend Invictus. Thank you for helping me gain back my independence!

Absolutely in love with my wheelchair I did hate waiting for it but nothing can be done when it's a custom chair all emails were replied to in a timely manner and super happy with my chair its perfect

Fabulous staff, great range and excellent service. Excellent support from friendly staff who answered my questions (even the silly ones) quickly. I felt confident that I’d made the right choice with my chair though this is my first manual chair. It was a wonderful experience, I think I got a really good deal and I will, without any doubt, be shopping here in the future.