Kawaiies Reviews 

drop shipping attention

Dans un 1er temps, j’ai cru que ce site était un site d3 voleurs car je ne recevait pas ma commande. Mais 20 jours plus tard, je la reçois enfin. Je corrige donc mon commentaire: ce ne sont pas des voleurs qui n’envoient pas les commandes, ce sont des VOLEURS qui envoient des CONTREFACONS.
Honte à vous, vous êtes pitoyables!

Je mets 1 étoile parce qu’on ne peut pas mettre moins.
J’ai commandé un Sonny Angel sans regarder au préalable les avis sur le site. Soyons clair : ce site vend de la CONTREFAÇON. Donc on paye près de 16€ pour se retrouver avec un objet contrefait.
NE COMMANDEZ RIEN.
Soit dit en passant, à mon sens, les avis positifs sont des faux.

Site à FUIR ARNAQUE ET CONTREFAÇON

Colis marqué livré est jamais reçu déçu vraiment car il en avait pour 60 euros

to start off with the positives the plushie is very soft and cute, and I really enjoy it but that is where the positives end. First of the two main problems is that the plushie had questionable assembly and condition. When it arrived there were extra stitch marks that were not seen in the photos and seemed unneeded. For example there are random stitch marks on the face and legs. Also when the plushie originally game there was dirt on the tail. Admittedly it was a small patch though.

The second problem that I have is the price. You see the store uses a tactic known as price anchoring, which In a nutshell is always having something on sale so it looks like you are getting a good deal but your just getting it at full price, also even with the discounts you always get it is still overpriced. As an example the plushie that I got with TWO COUPONS was still 60 dollars. To put this into perspective the same dinosaur plushie on another website WITHOUT coupons IS 18 DOLLARS CHEAPER WITH TWO COUPONS AND EIGHT DOLLARS CHEAPER WITH THREE. So in total the plushies at Kawiies are good enough quality but make sure to do your research if there are better deals for the same things

I ordered over $300 worth of kimonos in November to be given as gifts but when I got them, the fabric was very thin and sizing was a lot smaller than what was expected. I contacted customer service right away via email to arrange a return. Didn't hear anything until I emailed them again and the customer service agent, Zoey, who reached out to me, when they informed me one of the kimonos I ordered was out of stock. She responded to my second email by discouraging me from returning the items, saying that it will cost me more money to return to their UK or China warehouses plus the restocking fee and that I should just get credit for other future purchases. I quickly responded on Dec. 11 to say that I would rather pay for the return shipping costs and restocking fee and to send me the address where it needs to be shipped to, as I'm sure it will not cost me over $300. And to this day, Dec. 21, it's been crickets. They are only good at responding to your email if they need something from you but if it's the customer who needs something from them, don't hold your breath 😠 They must be really hurting in sales for them not to want to give me back my $306.68 ... such thieves!!!!

From my experience, they offer a wide range of quality plushies you won’t find is the U.S., as well as other cool products. I’ve been pleased with my orders, and the customer support is kind and prompt when answering your questions.

Very helpful and provided the information needed.

The selection is great and always fun to browse through, and when I reached out about an issue the reply was quick and professional.

I would give a zero but this site will not let me. I never received my ordered items and I have not been able to reach a human to get resolution from Kawaiies to resolve this. Apparently they have decided they are keeping the money I paid for items I never received. I have not heard from them since 11/2 and the item lost tracking late October. This is the first time I have purchased from them and with the way the customer service has handled this it will be my last. I am out $57.30 USD and very disappointed. Horrible customer service and NO phone number to call. Only an email that no one seems to check. Total nightmare.

Had some trouble with the payment, but we were able to find a way to make an order with them. Customer support was really friendly and quick with responding, my order arrived a few days ago and I couldn't be more happy!

If I could give no stars then I would. Guess it wasnt 100% their fault that courier didn't deliver my order but lack of customer service from them in resolving it has stopped me from ordering again. Is a shame as my daughter wants so much off their website but can't risk loss of order/money. Think twice before ordering from them.

80% of the time or more their stuff is “on sale” to try and get you to buy more which is scummy and honestly they’re expensive for what you can get on other websites which are identical. However their plushies are quite nice if you have some extra money. Just do your research on other websites first.

the products are soooo good so perfect for gifts or for personal comfort i love it but they could do a bit better on the transport way but still a solid experience that i would love to have again

Trsè bon site selon mon avis kami kawaii est une boutique qui propose des produits de qualité je recommanderais a mes copines kawaiies.

The items arrived together with no damage and arrived in a short time from ordering. The only problem? i found was the doughnut on the stirring stick with my mug is a little loose, the white part that is frosting? Easy enough to fix with some glue. I love the plushie and cup i ordered and plan to get more things in the future.

Overall a fantastic experience, I had a question which was answered very quickly in a very friendly manner. After an issue with our courier who misdelivered my package the team very quickly resolved the issue and I retrieved my parcel.
Kawaiies Rock

Habe dort einen Pulli bestellt. Laut Maßangaben der Seite sollte er passen.
Als er ankam, war er zu klein. Daraufhin habe ich per Mail von meinem Widerrufsrecht gebraucht gemacht.
Dieses wurde jedoch erstmal nicht direkt akzeptiert. Mir wurde lediglich ein Coupon für den nächsten Einkauf angeboten. Für eine Ersattung solle ich noch einmal schreiben. Dies habe ich getan, und seitdem (~2 Monate) keine Rückmeldung mehr erhalten, selbst nach erneuter Nachfrage.

Excellent quality, good website and posting abroad less than two weeks.