A fast response to my faulty watering can. Vouchers to cover buying a new watering can and postage given. Reordered, vouchers used and an additional £1.45 paid. Very happy with replacement thank yo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The agent I spoke with when wishing to return the watering can with ordering the wrong size did not explain the £5.00 charge clearly. I was advised it was for making an error when the charge was for... Toon meer
Kent a d stow garden tools are the very best in my view. The build quilty is outstanding long lasting and a pleasure to work with. I only buy kent stow gardening tools no other. Rsnd comes close.... Toon meer
A replacement pair of new garden shears were made available and shipped to my home promptly and without quibble after providing images of the existing pair which were under guarantee. Hugely impress... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
Contactgegevens
Verenigd Koninkrijk
- 01480 443789
- customerservice@kentandstowe.com
- www.kentandstowe.com
4,5
Uitstekend
399 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you're happy with the product's quality and our quick delivery!
Thank you for your feedback.
The K&S Team
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad to hear we could assist you promptly and fairly with a replacement.
Thank you,
The K&S Team
what a fantastic company
what a fantastic company - obviously you consider your products are top class and they are. I was surprised and very grateful that you replaced my garden fork
11 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear you're pleased with our products and service! We're glad we could help with your garden fork.
Thank you for your kind words.
The K&S Team
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear you found our online ordering and service good.
Thank you for your kind words,
The K&S Team
The company actually had a human being…
The company actually had a human being answering the phone, no overseas help desk, UK based, no Virtual Assistant, they did what they said they would do and sent me £50 gift voucher which enabled me to buy a new Garden Rake from them, just a Brilliant experience
11 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased to hear you had such a brilliant experience with us, especially regarding our customer service and the gift voucher.
Thank you for your wonderful feedback!
Thanks,
The K&S Team
Stylish Hose & Reel
Impressive quality hose & reel which looks stylish rather than the garish brightly coloured plastic ones seen in most garden centres.
Would be five stars if there was an automatic
re-winding function.
10 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you appreciate the quality and stylish design of our hose and reel!
We understand your desire for an automatic rewinding function and value your feedback.
Thanks,
The K&S Team
Faulty lawn aerator
I had a faulty lawn aerator. Unfortunately they could not send a new one to my address (N. Ireland) A very helpful member of staff called Ashleigh emailed and advised she could send me a physical voucher in the post that I could use at a local retailer. I had it in a couple of days. Great customer service.
14 april 2026
Review zonder uitnodiging
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad our team could assist you with the faulty aerator and provide a suitable solution. We appreciate you sharing your positive experience with us.
Thanks,
The K&S Team
I had prompt service and with a…
I had prompt service and with a professional attitude. First class
30 april 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you had a first-class experience with our prompt and professional service!
Thanks,
The K&S Team
Review
I love all of K&S products. They are easy to order and always perform well. Great quality.
8 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you love our products and find them easy to order. Your positive feedback on quality means a lot!
Thanks,
The K&S Team
Superb garden tools
I explained that a tool I purchase had broken. I bought it on line but and had no receipt to offer on the guarantee. They therefore could not help me, However, they created a solution that got me a new tool.
I love the quality of the tools it's excellent. As was the follow up service.
7 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad we could assist you with your tool and provide a solution. Your kind words about our tool quality and service mean a lot to us.
Thank you for your positive feedback!
Thanks,
The K&S Team
Had a problem with a spade bought some…
Had a problem with a spade bought some time ago. As it was under guarantee contacted K&S and they were brilliant. After verifying the details, honoured the guarantee and sorted out a replacement quickly. Thank you for wonderful customer service.
30 april 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear we could assist you with your spade and quickly provide a replacement.
We truly appreciate your kind words about our customer service!
Thanks,
The K&S Team
First time I’ve used Kent &Stow…
First time I’ve used Kent &Stow excellent delivery and products.
6 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave a review.
We're so glad you enjoyed your first experience with our products and delivery! Thank you for your kind words.
Thanks,
The K&S Team
Excellent in every respect!!
6 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave a review! We really do appreciate your kind words.
Thanks,
The K&S Team
You was very helpful with my broken…
You was very helpful with my broken spade, and issued me gift vouchers to buy another, hopefully it not happen again
6 mei 2026
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave a review.
We're so glad we could help with your spade and that the gift vouchers were useful. We appreciate your kind words!
Thanks,
The K&S Team
Antwoord van Kent & Stowe
Hello,
We are so glad you enjoyed our products and prices! Thank you for your kind words.
Thanks,
The K&S Team
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review and for your kind words. We will make sure to share this with the customer service team.
Thanks,
The K&S Team
High quality products and excellent…
High quality products and excellent service. First class all round.
4 mei 2026
Antwoord van Kent & Stowe
Hello,
We are so happy to hear you enjoyed our products and service. Thank you for your wonderful feedback!
Thanks,
The K&S Team
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased you like the gloves and service. Thank you for your kind words!
Thanks,
The K&S Team
Antwoord van Kent & Stowe
Hello,
Thank you for taking the time to leave us a review. We are so glad you are happy with the tools and their quick arrival.
Thanks,
The K&S Team
Great as described. Good quality
Great customer service , delivered on time. Packaging unusually flimsy for such a heavy item but did the job.
24 april 2026
Antwoord van Kent & Stowe
Hello,
We're happy to hear you received great service and timely delivery! We appreciate your feedback regarding the packaging and will certainly review it.
Thanks,
The K&S Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.