Ladybird Insurance Reviews 

1.167
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called due to an error on my insuramce it was dealt with quickly and promptly in a friendly helpful manner thankyou!! No long waits on the phone and good to speak to a real person not a computerised... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ladybird insurance replied to my feedback last time and gave me their email to contact them I did emailed them unfortunately still no reply from them . I’m still waiting for money to be refunded . It... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed who I spoke to on the phone very good communication went out his way too help me !!!… This is the sort of staff a company needs I would employ him

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(1.167)

55 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

One of the best Car Insurance Provider!!!

Their website is so easy to use and everything is layer out very clearly so there won't be any hidden information.

24 februari 2024
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

Shannon been very helpfull today for me…

Shannon been very helpfull today for me with my new car insurance. Thank u

23 februari 2024
Review zonder uitnodiging
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Antwoord van Ladybird Insurance

Thank you for your review, we really appreciate your comments about Shannon. We will pass on the feedback

Beoordeeld met 1 van de 5 sterren

Bought the policy from these scammers…

Bought the policy from these scammers and rip off company cancelled it because my house doesn’t look same in google maps explained that I have renovated and made a new driveway but they don’t want to accept that and charged me £130 cancellation and setup fees stay away at all cost the duty manger was Andy Grey

23 februari 2024
Review zonder uitnodiging
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Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff and easy to use…

Friendly helpful staff and easy to use internet stuff that I usually struggle with

19 februari 2024
Review zonder uitnodiging
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Antwoord van Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Beoordeeld met 1 van de 5 sterren

The worst insurance company ever I paid…

The worst insurance company ever I paid £250 deposit after 2 days I cancelled after they kept asking me proof of NDC even though I provided 1, they refunded me £70 only and I was insured with them for 2 days in which I did not drive my car because it was showing not insured on askmid!

Stay away from this company!!!

15 februari 2024
Review zonder uitnodiging
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Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 1 van de 5 sterren

Very very bad poor service.coz my car…

Very very bad poor service.coz my car recovered time damage front bumper.first time said to me they will be fixed it .4 weeks later they are deny.please be careful every body checks it recovery before and after.absulately bad service.thanks

11 december 2023
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Beoordeeld met 1 van de 5 sterren

I wish I don't have to pick any star as…

I wish I don't have to pick any star as you guys are fraudsters. I will never market you guys and I will tell people how bad your insurance is. Had a crash first week in December and till then I have not had any positive thing about my car. I have fallen ill because I have been taken public transport. Why do you make things difficult for people. This insurance is a scam and I will not advise my enemy to use them as I have told everyone who cares to listen to not use you guys. Big SCAM

9 december 2023
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Beoordeeld met 1 van de 5 sterren

I joined ladybird insurance last…

I joined ladybird insurance last January and everything was okay on tell about six months this year I noticed that they had started to take my direct debit out on the 24th which was supposed to come into the 28th they had changed the date to suit themselves so if the 28 fell on a weekend they wouldn't get it until the Monday if they decided to take it a lot so the decided to take it out on the 24th which was then put me in going over drawn with bank I tried to contact them this morning regarding an insurance quote as my insurance was finishing today and I needed to get the car insured but for tomorrow but when I contacted the lady on the ladybird site and I said to her that I wanted to do the renewal so she starts to take all my details off me for the new car that I have and then I pulled them up about the fact as they had only put two years no claims bonus on my NCB which I thought that's not right because originally I lost he is no claims due to an accident through no folt of my own I got dropped to 2 years insurance and they tried to call me out of years nor claims I said to the woman on the phone that this form is not right there no claims bonus because it was almost saying two years and I had three so just as I said that they said oh no we can't ensure you now because here no I'm just insured today with another insurance company no problems no mention of the factors my driving licence expired which I shall sorted next month which are not worried about but there were of this company of them taking no claims off here or hold back from taking dd. And getting extra admin charges

23 januari 2024
Review zonder uitnodiging
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Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 5 van de 5 sterren

Great service

21 januari 2024
Review zonder uitnodiging
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Antwoord van Ladybird Insurance

Thank you very much for the review, it’s great to hear things went well.

Beoordeeld met 1 van de 5 sterren

DO NOT GO TO THIS INSURANCE!

DO NOT GO TO THIS INSURANCE!!
They are not to be trusty and very dishonest!
I've been driving for 25 years and never had any issues with any insurance. Decided to go with ladybird as they offered a competitive price, however after a week of taking the insurance and having paid it in full, they began adding hidden charges of over 400 pounds. I couldn't get out of the contract and was forced to pay it monthly. Every month they send threatening emails stating the policy will be cancelled as I haven't made payment. However I always make payment at the end of the of the month which is recorded on their lines.
When I have asked to go through Tri complaints procedure they have said they don't have one. Staff are extremely rude.
I am currently going through the ombudsman.

18 januari 2024
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 1 van de 5 sterren

my renew came up and this company…

my renew came up and this company quoted me 1457.00 from 483.00 the previous year with 5 years no claims bonus.. rang them 3 times about this, said they would ring me bk 3 times.. no phone calls at all.. day light robbery from this place.. waste of space. They did finally ring me back 2 weeks later with a £1700 quote.. Asked them why it was so expensive and they couldn't give me an answer. You can't justify that quote.

7 januari 2024
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use

No fuss great price

2 februari 2023
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you very much for the review, it’s great to hear things went well.

Beoordeeld met 1 van de 5 sterren

Got my renewal through and it have…

Got my renewal through and it have triple in a year. When calling was not reason a valid reason why would not use them again.

13 december 2023
Review zonder uitnodiging
Logo Ladybird Insurance

Antwoord van Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

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