Booking all worked OK and no problems with the hotel or room. However no payment receipt is sent with the reservation confirmation that confirms the amount paid. The hotel can only give a receipt fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Driving in areas on a whim can sometimes give unexpected delights. Chepstow was a pleasant surprise and The Three Tuns was great. The Castle carpark was right next door so easy parking to pay for,... Toon meer
Bedrijf heeft geantwoord
I needed an extension for my stay as we encountered an unforeseen issue when meeting up with family but unfortunately this hotel could not accommodate us so we had to wait in the car in the basement c... Toon meer
Bedrijf heeft geantwoord
I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Reiszoekmachine
- ook in
- Hotel
Geschreven door het bedrijf
Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
Contactgegevens
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Verenigd Koninkrijk
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
3,9
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van LateRooms.com
Hi Lisa,
Thank you so much for your lovely review! We’re delighted to hear you found it very easy to make your booking.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Very good
Very good. Hopefully there'll be no problems in a month's time when I actually stay at the hotel.
14 maart 2026
Antwoord van LateRooms.com
Hi Alaric,
Thank you so much for your lovely review! We’re delighted to hear you had a positive experience booking with us.
We hope your stay goes smoothly and is just as enjoyable as you expect, and we look forward to helping you with any future bookings.
Best wishes,
Rebecca
Antwoord van LateRooms.com
Hi Jane,
Thank you so much for your review! We’re pleased to hear you found our response efficient.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Antwoord van LateRooms.com
Hi Charles,
Thank you so much for your lovely review! We’re delighted to hear you were pleased with the booking process.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Antwoord van LateRooms.com
Hi Cath,
Thank you so much for your wonderful review! We’re delighted to hear that LateRooms has been so helpful for you — that’s exactly the experience we aim to provide.
We look forward to helping you with your next booking!
Best wishes,
Rebecca
Really easy booking offered the best…
Really easy booking offered the best prices with no hidden charges
19 oktober 2025
Antwoord van LateRooms.com
Hi Stephen,
Thank you so much for your lovely review! We’re thrilled to hear you found the booking process easy and appreciated our transparent pricing too.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Antwoord van LateRooms.com
Hi Roger,
Thank you for your review. We’re really pleased to hear you found the booking process very easy — that’s exactly what we aim for!
We hope we can help you find another great stay in the future.
Best wishes,
Rebecca
Booked a hotel through this company
Booked a hotel through this company, arrived at said hotel to check in and was met with a phone number and a locked door. No reception staff inside. Rang the number , straight to voicemail. Waited 2 hours and nothing and had to booked elsewhere. Trying to get my money back from these thieves but no one will contact me and no phone number available.. avoid at all costs, I normally use booking.com and have never had a problem needless to say I won't be using this company again!!!
28 februari 2026
Review zonder uitnodiging
Antwoord van LateRooms.com
Hi Steve,
Thank you for taking the time to share your experience with us. We’re really sorry to hear about the situation you encountered at the property — arriving to a locked building without being able to check in is understandably very upsetting and not the experience we want for our customers.
Your booking was made through our website but was fulfilled via Booking.com. We don’t have any record of prior contact from you regarding this booking. If you used the “contact us” link in your booking confirmation, your message would have been sent directly to Booking.com.
We would still really like to help you raise a complaint and refund request with them. Please contact us at support@laterooms.com with your booking details and we will support you in escalating this matter.
We’re very sorry for the inconvenience and frustration caused and hope we can help bring this to a resolution.
Best wishes,
Rebecca
Quick easy service
21 oktober 2025
Antwoord van LateRooms.com
Hello,
Thank you for your review. We’re really pleased to hear you found the service quick and easy — that’s exactly what we aim to deliver.
We hope we can help you with your next stay.
Best wishes,
Rebecca
Hotel very dated for the Price
Hotel very dated for the Price
Pool area needs a big make over very grubby
breakfast was ok
Good location central and parking was included in price
1 maart 2026
Antwoord van LateRooms.com
Hi Carly,
Thank you for taking the time to share your feedback. We’re pleased to hear you found the location convenient and appreciated the included parking.
We’re sorry to hear that the condition of the hotel and pool area didn’t meet your expectations, particularly in relation to the price paid. Your comments regarding the décor and cleanliness are important, and we’d be happy to raise this feedback with the property for their review.
If you’d like us to do so, please feel free to contact us at support@laterooms.com with your booking details.
We appreciate your feedback and hope we can help you find a stay that better meets your expectations next time.
Best wishes,
Rebecca
Beautiful hotel
Beautiful hotel
Food amazing
Grounds perfect
Staff where really good attentive
28 februari 2026
Antwoord van LateRooms.com
Hi Therese,
Thank you so much for your lovely review of LateRooms.com. It sounds like you had wonderful time!
We hope to help you find another great stay again soon.
Best wishes,
Rebecca
gutes preis-leistungs verhältnis
14 maart 2025
Antwoord van LateRooms.com
Hi,
Thank you for your 5-star review of LateRooms.com. We’re delighted to hear you felt your booking was good value for money — that’s exactly what we aim to offer.
We hope to help you with your next stay soon!
Best wishes,
Rebecca
Easy to book and use the site
Easy to book and use the site. Hotel as described. No problems. Definitely use again
11 augustus 2025
Antwoord van LateRooms.com
Hi John,
Thank you for your review of LateRooms.com! We’re delighted to hear you found the booking process easy and that the hotel was as described with no problems during your stay. That’s exactly the experience we aim to provide.
We really appreciate your feedback and look forward to helping you with your next booking.
Best wishes,
Rebecca
Easy to use site
Easy to use site. With all the information you need on each hotel/accommodation.
21 februari 2026
Antwoord van LateRooms.com
Hi Margaret,
Thank you for your lovely review of LateRooms.com. We’re really pleased to hear you found the site easy to use and helpful for finding all the information you needed.
We hope we can help you find another great stay in the future.
Best wishes,
Rebecca
Easy to access website and competitive…
Easy to access website and competitive prices.
21 februari 2026
Antwoord van LateRooms.com
Hi Sharon,
Thank you for your lovely review! We’re so pleased to hear you found the website easy to use and our prices competitive.
We look forward to helping you with your next stay.
Best wishes,
Rebecca
We can do ,after holidays
20 februari 2026
Antwoord van LateRooms.com
Hi Danny,
Thank you for taking the time to leave a review of LateRooms.com. We hope you have a great trip!
Best wishes,
Rebecca
It’s not quite as smooth as other…
It’s not quite as smooth as other similar sites.
Does not provide best price in comparison to other sites.
13 februari 2026
Antwoord van LateRooms.com
Hi,
Thank you for taking the time to leave a review. We’re sorry to hear you felt the booking experience wasn’t as smooth as it could be and that you found prices elsewhere to be more competitive.
We do offer a Price Match Promise to ensure our customers can access the best available rates, and we’re always working to improve both our site performance and value offering. If you’d like to share any further feedback on how we can improve, please feel free to contact us at support@laterooms.com — all feedback is very welcome.
Best wishes,
Rebecca
Nothing to dislike here.
29 oktober 2025
Antwoord van LateRooms.com
Hello,
Thank you so much for your 5-star review of LateRooms.com.
We’re thrilled to hear you had a great experience booking with us — that’s exactly what we love to see!
We really appreciate you taking the time to share your feedback and hope we can help with another great stay again soon.
Best wishes,
Rebecca
Pleasant and good value stay
Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then maybe look elsewhere but for a good value and pleasant stay, I would definitely recommend.
17 februari 2026
Antwoord van LateRooms.com
Hi Steve,
Thank you so much for your lovely review.
We’re delighted to hear you found your stay relaxing and good value for money — that’s exactly what we aim to deliver.
We really appreciate your recommendation and hope we can help you plan another great stay again soon.
Best wishes,
Rebecca
Excellent
Hi
Lata rooms were very good and managed my request .
I shall be using them again ...
Chichester Inn was excellent.
Thanks very much
15 februari 2026
Antwoord van LateRooms.com
Hi Robin,
Thank you for your lovely review! We’re really pleased to hear we were able to manage your request and that you enjoyed your stay at the Chichester Inn.
It’s great to know you’ll be using us again! We look forward to helping with your next booking.
Best wishes,
Rebecca
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