False Advertisement - the image displayed for a product was not the product that was received. Product that was received was received in a reused outer box (inside box was actual product box). Cust... Toon meer
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Lees wat reviewers zeggen
Quality products; however after some shopping [browsing and comparing after the fact), other sellers sold the same product for cheaper. Huge delay for shipping and shipping cost is hefty too as well.... Toon meer
I've bought a number of teddies/soft toys from Latest Buys on several occasions and I've never had an issue with any order I've placed, orders were always confirmed, trackable, quickly posted/sent, et... Toon meer
Bedrijf heeft geantwoord
Wasn't expecting my item to be delivered until Weds 17th and they tried to deliver today so 10/10 for fast delivery from Australia to UK...however I was not at home so they left me a note saying there... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Looking to buy a unique, unusual or personalised present? We have the best gift ideas birthdays, kids, mum and dad, him and her - homeware, USB turntables and devices, ipod gadgets, gizmos, big boys toys, games, puzzles, lifestyle, outdoor, remote control, bar, retro and office gifts.
Contactgegevens
2 / 26 River Road, 6053, BAYSWATER, Australië
- 1300 528 378
- info@latestbuy.com.au
- www.latestbuy.com.au
3,5
Gemiddeld
98 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Here's a funny story
Here's a funny story. I was waiting for delivery of my soon to be half gallon mug when I got an email from LatestBuy. It stated the the item had landed in New Zealand and would be delivered soon. On further inspection I noticed that I had put down the wrong address by 2 numbers. Needless to say it was delivered to my neighbours address (The one I had written down), and they spent the next 3 day's tracking me down to deliver my mug... 😂
Thanks LatestBuy for this epic mug... I truly now have only one cup of coffee (sometimes tea), per day... 🤣
2 juni 2022
Antwoord van LatestBuy
Hi Les. Thanks for sharing your story; that's definitely brightened up our day :) So glad you could be united with your mug!
Very Helpful
Very Helpful
I was nervous to order from this company, but the good reviews helped me decide to do it. I am glad I did. I was sent several messages letting me know where my shipment was and when it would get here. Very professional company.
13 april 2022
Good Products and very helpful service
Good Products and very helpful service. Caryn was always supportive. Thanks
30 maart 2022
Timely delivery
Timely delivery, great price, & product arrived in great condition.
Thank You!
7 maart 2022
Good service and delivery
Good service and delivery. Only issue was I got several sort of spammy emails which wasn’t appreciated.
1 maart 2022
Absolute disgrace
Absolute disgrace 1 tub of scentos for £17 beware . Will not be using this company again
22 februari 2022
Review zonder uitnodiging
Antwoord van LatestBuy
Hi Angela...we looked into your order and are so sorry. Upon checking of the item details for this order, we can clearly see what you expected to receive was not what was shipped. Accordingly we've refunded you in full and have tried to get in touch to explain. Again, apologies that your experience with us was not up to the high standards we set for ourselves.
At first I was not sure about the…
At first I was not sure about the company as I was ordering a large amount of product from over seas. After spending thousands I received my tracking but it was in Russian and was a little scared that I was scammed. After a couple of emails I was given the correct link and was able to track my packages. I received them slowly which was from customs not the company and the last two boxes received ended up having damaged items. I was shocked that I was taken care of so quickly and refunded my for her damaged items. I would buy from again
21 februari 2022
The product is in good condition and…
The product is in good condition and the price was comparable to other sites. The downside was the condition of the box came damaged and ripped. Also there was an extreme delay in receiving it, with very little notification and no contact. I did send an email and never got a response. I really thought I had been scammed, so I was very pleased when I found it on my porch.
2 februari 2022
Antwoord van LatestBuy
Hi Joan. Thanks for letting us know about your experience. We're so sorry we didn't reply to your email, but we're really unsure what happened as we don't have a record of any communication from you. We also checked with all our customer service portals and still came up short on finding your email. We do our very best to package items and choose good carriers, so the fact that your outer packaging was not in good condition isn't something we like to hear. Apologies for all this again. Please do reach out again if you have any further concerns.
Very expensive products and misleading…
Very expensive products and misleading pictures- I thought we were purchasing 4 toys instead of two. And the quality of products is poor. It ruined in two weeks of playing.
12 januari 2022
Antwoord van LatestBuy
Hi Julia. Can you possibly get in touch with us directly through the contact us page on our website so we are able to determine the exact items you ordered and remedy this for you please? We've tried to search your name in our system and unfortunately have not been able to find you as a customer, so we just need a few more details to help you out. This is certainly not the experience we like to leave our customers with.
I placed my order 2 months ago and…
I placed my order 2 months ago and haven’t received it. I tried emailing them a week ago and haven’t even gotten a reply. No idea what’s going on with my order.
10 januari 2022
Antwoord van LatestBuy
Hi Evan. We investigated your parcel whereabouts with DHL and have forwarded this information on to you a couple of times. We're sorry that you're not seeing these messages. Unfortunately, your parcel is still in transit due to operational delays outside of our control. We appreciate this is much too long to wait and are happy to refund you should you no longer need your order. Please do try and get in touch with our customer service department directly.
Quick delivery in busy Christmas period
Lazy susan was as described and quick delivery in busy Christmas period
7 januari 2022
Excellent product and it came…
Excellent product and it came relatively fast considering covid and all, only issue was the boxes were a little damaged but that was probably the mailmen not the company. Overall excellent product :)
1 januari 2022
Missing parcel, no contact or tracking number
I ordered a Funko pop doll in November 2021 through Fruugo with Latestbuy as a reseller, and recieved a tracking email without any tracking number or a functioning link. The order is supposed to arrive tomorrow to Sweden. Since I didnt recieve any information, I did some research on my own and found a tracking device for australian parcels. It said "pending", meaning that my order is not even shipped from australia?
16 december 2021
Review zonder uitnodiging
Antwoord van LatestBuy
Hi Emma. We're sorry that the tracking link you have isn't working. We have checked your order internally and do have a working tracking link to share. We've communicated this to you twice via Fruugo over the last few days but unfortunately haven't been able to connect. Please do reach out to us for any further concerns you have and we'll gladly help however we can.
Easy to use their web site they were…
Easy to use their web site they were quick to send me notices and quick to send my items
3 december 2021
Overall great experience
Overall great experience. But shipment stuck in customs with customs saying import fees havent been paid, even though I paid them to lastbuy in advance. But the shipment missed the paperwork proving that. When telling latestbuy about it, the issue was resolved quickly. Great! Thank you.
8 oktober 2021
I've always liked and trusted these…
I've always liked and trusted these people.Used to go to their warehouse days... they couldn't have been nicer.
24 september 2021
Items great, shipping not do much
Items great, shipping too expensive and takes too long to receive
25 augustus 2021
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