False Advertisement - the image displayed for a product was not the product that was received. Product that was received was received in a reused outer box (inside box was actual product box). Cust... Toon meer
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Lees wat reviewers zeggen
Quality products; however after some shopping [browsing and comparing after the fact), other sellers sold the same product for cheaper. Huge delay for shipping and shipping cost is hefty too as well.... Toon meer
I've bought a number of teddies/soft toys from Latest Buys on several occasions and I've never had an issue with any order I've placed, orders were always confirmed, trackable, quickly posted/sent, et... Toon meer
Bedrijf heeft geantwoord
Wasn't expecting my item to be delivered until Weds 17th and they tried to deliver today so 10/10 for fast delivery from Australia to UK...however I was not at home so they left me a note saying there... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Looking to buy a unique, unusual or personalised present? We have the best gift ideas birthdays, kids, mum and dad, him and her - homeware, USB turntables and devices, ipod gadgets, gizmos, big boys toys, games, puzzles, lifestyle, outdoor, remote control, bar, retro and office gifts.
Contactgegevens
2 / 26 River Road, 6053, BAYSWATER, Australië
- 1300 528 378
- info@latestbuy.com.au
- www.latestbuy.com.au
3,5
Gemiddeld
98 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very disappointed
Very disappointed. I ordered a funko pop doll for my wife's birthday and paid 35 dollars extra for expedited 5 day shipping. Over 2 weeks and no movement no correspondence and no refund. Comes from Australia from the other side of the world. This is most likely a scam. 54 bucks for a funko pop which is way too much money and they decided to take the money and keep my wife's gift. Great job aussies!
16 juni 2021
Review zonder uitnodiging
Antwoord van LatestBuy
Hi John - Our customer service team has been trying to reach out to you since you first contacted us, but just in case these messages aren't getting through, please accept our apologies.
Unfortunately, the state of Victoria, where our warehouse is located, was in lockdown for two weeks due to Covid-19. This delayed your order from leaving Australia.
You order is currently on its way to you and we have previously shared tracking, if you would like to check again please.
If you no longer wish to keep your order, please do let us know?
Again, we apologise for the delay and are here to assist you as soon as we are able to connect.
Quality products
Quality products; however after some shopping [browsing and comparing after the fact), other sellers sold the same product for cheaper. Huge delay for shipping and shipping cost is hefty too as well. Other sellers shipped quicker: Amazon, eBay, tcg, or the actual Square Enix store. Still grateful that package actually came.
5 maart 2021
really nice service
4 maart 2021
This puzzle came to late for a…
This puzzle came to late for a Christmas or birthday in January it just took to long to get it. I finally found it at signals.com in late December and it was delivered in January. Sorry I can’t use it now and hope I can get a refund. Thank you. Sandra Miller
9 februari 2021
Antwoord van LatestBuy
Hi Sandra, we're so sorry that your order arrived too late for you. Over the last week our customer service team has been trying to reach out to you to confirm your order no. so we can help you out with your refund. If you could please share these details with them, we'll work on processing this refund for you...many thanks...
UPDATE: Hi Sandra, we've now received your return and have refunded your order. Again, we apologise for any inconvenience caused.
Great experience
Great experience, kept me up to date with where my order was at...due to unforeseen circumstances and out of LatestBuy's control
delivery was a little late...but updating me as the customer was very much appreciated.
Highly recommend 😊
8 februari 2021
Perfect item
The items came in perfect condition and I live in the United States and they came from Australia! The price was great. In the U.S. they charge double, so I bought 2 instead from this website. I had to communicate with customer service about the order and they answered me very quickly. I love the product and the website!
8 februari 2021
I am highly NOT recommending to deal…
I am highly NOT recommending to deal with this so called Company. I ordered thru Kogan a VHS to USB converter which was faulty with a record button. I sent it back to LatestBuy and they replaced the faulty item with a new one. The new item I received was exactly in the same condition as the previous one...faulty with a recording button. It looked like someone just re-packed the old converter within the new plastic bag and placed in a new box. Frustrated with a second and also faulty prodict I sent it back to LatestBuy and when I contacted them and told via email that I did so, they replayed to me saying they will return my money back with no replacement of the faulty item. Very NON PROFESSIONAL to serve the frustrated customer. So, guys DO NOT BUY anything from this greedy so called Company. They are not worth for leaving even a bad comment here.
30 januari 2021
Review zonder uitnodiging
Antwoord van LatestBuy
Hi Zarko. We do apologise that you feel this way, but we can assure you that this is not a typical experience with LatestBuy. We certainly did send you a new replacement, but given it did not work for you the second time, we thought it more appropriate to refund you rather than send you yet another unit. On occasion, there can also be compatibility issues with this unit and certain plugged in devices and without your exact setup it can be difficult to troubleshoot. Accordingly, we took the decision to refund you in full and again are sorry we could not send you a working unit in this instance.
The product i received was exactly as…
The product i received was exactly as advertised and arrived expediently.
13 januari 2021
GoodService
Everything else was good service delivery.
Customer service was very prompt
12 januari 2021
Antwoord van LatestBuy
Hi Kerry, unfortunately, the Dimplex brand is not listed as a supported brand for this remote. Unless Dimplex share the same IR codes as a supported brand, you will likely not be able to get it to work. We're so sorry for inconvenience, but please get in touch with us via the Contact Us page of our website (https://www.latestbuy.com.au/contact-us/) and our customer service team will be able to organise a refund should you prefer to return the remote.
Buongiorno in data 11 ottobre ho fatto…
Buongiorno in data 11 ottobre ho fatto un ordine 15969939 la piattaforma Fruugo.it.
TechBrands 1:16 R/C Auto con 720p Mini Camera e occhiali VR
Stato: SPEDITO
Prezzo: 94,00 €
Quantità: 1
Rivenditore:
LatestBuy
Ad oggi no ho ancora ricevuto nulla!!! Io continuo a scrivere e chiedere notizie e mi viene risposto di avere pazienza che ci sono ritardi nella spedizione. L’ultima data di consegna indicata risultava essere il 4 dicembre, oggi ho chiesto informazioni e mi è stato risposto di avere ancora pazienza 1-2 settimane!! Ma stiamo scherzando questo non è un buon servizio ma direi proprio una truffa!!!
Brattesani Beatrice
3 december 2020
Review zonder uitnodiging
Antwoord van LatestBuy
Siamo così dispiaciuti di sapere della tua recente esperienza con noi.
State tranquilli, lavoriamo molto duramente per garantire che i nostri clienti siano completamente soddisfatti di noi e dei nostri servizi di consegna. Sfortunatamente, dopo aver ulteriormente studiato il tuo ordine particolare con il nostro partner di consegna, sembra che il tuo pacco non ti abbia raggiunto con successo.
Dopo aver appreso questo, abbiamo immediatamente rimborsato il tuo ordine per intero, circa 2 settimane fa, piuttosto che farti aspettare più a lungo.
Abbiamo cercato di comunicare con te tramite Fruugo, senza successo, quindi abbiamo deciso di rispondere qui.
4 1 DAYS
4 1 DAYS. Ordered March 31. Shipped April 02. It is May 11. I understand that we are in a health crisis. BUT, no news of LATESTBUY. FRUUGO, the market place is unable to tell me where the parcel is (value 250€).
4 1 JOURS
Commande du 31 mars. Expédié le 02 avril. Nous sommes le 11 mai. Je comprends que nous soyons en crise sanitaire.
MAIS, aucunes nouvelles de LATESTBUY. FRUUGO, le market place est incapable de me dire où est le colis ( valeur 250€).
le colis a fini par arriver. Il est dommage que le suivi colis ne soit pas efficace
11 mei 2020
Review zonder uitnodiging
Excellent service
Ordered a present for my granddaughter, I ordered it on 3 October and it was delivered today 15 October. I might mention I live in Ireland and this is excellent service, present arrived in perfect condition and we are delighted with the service.
Thank you to all at LatestBuy
15 oktober 2019
Review zonder uitnodiging
Very disappointing
I am incredibly frustrated and disappointed with this company. I placed an order for Father's Day gifts the Saturday 8 days before and paid for 2 days shipping, what should have been plenty of time. On the Thursday they advise me that one item is out of stock do I want the rest of the ordered sent, um yes that would have been nice but it's now too late for the ordered to arrive on time, if they had've advised me on the Monday or Tuesday then that wouldn't have been a drama but instead they decided to ruin Father's Day, thanks Latest Buy.
4 september 2014
Review zonder uitnodiging
Very fast delivery and perfect product quality!
I ordered a few products on-line with this company just before the weekend, and I have already received them. The quality is exactly as (high) as expected and I even received a gift card valued approximately the same as my order. I am very satisfied with this transaction and can only recommend this company to others!
19 mei 2014
Review zonder uitnodiging
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