After reading several bad reviews, I was wondering if I made a mistake ordering the brake lights for my ‘26 Gladiator. However, they arrived on time, was easy to install and fit correctly, and after... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Ha... Toon meer
Bedrijf heeft geantwoord
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My ins... Toon meer
Bedrijf heeft geantwoord
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over LED Factory Mart
Geschreven door het bedrijf
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contactgegevens
4231 E Brickell St, 91761, Ontario, Verenigde Staten
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
Goed
820 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van LED Factory Mart
Dear Doug,
Thank you for the 5-star review! We’re thrilled to hear that you found our service fast, reliable, and efficient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon—thanks for choosing us!
Missing parts from my order and lack of after sales customer services
Missing parts from my order, no one answers the phone or responds to the WhatsApp text messages ( highly recommended on their website) I would absolutely stay clear from this site. Zero communication when shipped and delivered (still showing be processed even though I have the product) and zero customer services when needing to speak with someone.
1 maart 2026
Antwoord van LED Factory Mart
Dear RONAN,
We’re very sorry for the frustration you experienced and appreciate you bringing this to our attention. We understand how important clear communication and complete orders are. Our team has reached out to you via email to resolve this promptly. Thank you for your patience—we’re committed to making this right and improving your experience.
It’s proving to be a little bit more of…
It’s proving to be a little bit more of a pain to install these headlights than anticipated and it looks like I’m gonna probably have to take it to a shop to get it done
1 februari 2026
Antwoord van LED Factory Mart
Dear Jeffery,
Thank you for sharing your feedback. We’re sorry to hear the installation process has been a bit challenging. Our goal is to make every upgrade as smooth as possible, and we’d be happy to help troubleshoot or offer guidance. Please reach out to our support team support@ledfactorymart.com—we’ll do our best to ensure everything gets installed perfectly for you.
Super bright lights. A must buy
Website was easy to navigate and the shipping was fast. The product is top notch construction. The only gripe I might have would be the brackets that were included. Wish they had been applied at the factory due to some of them not fitting exactly. I was however still able to install them and the lights are on and working better than expected. They are definitely bright!
1 februari 2026
Antwoord van LED Factory Mart
Dear Matthew,
Thank you for your 5-star review! We’re glad you found our website easy to use and are enjoying your new lights. We appreciate your feedback about the brackets—it helps us improve. It’s great to hear the installation worked out and that the lights are shining bright beyond expectations! Thanks for choosing us for your lighting needs.
Everything arrived well packaged and…
Everything arrived well packaged and installed was simple. Lights look good and looking forward to upgrading more of my lights in the future.
1 februari 2026
Antwoord van LED Factory Mart
Dear Bain,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your lights arrived safely and were easy to install. It’s great to know you’re enjoying how they look, and we can’t wait to help you with your future lighting upgrades!
very good very fast
26 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Patrick,
Thank you so much for the 5-star review! We're delighted to hear that you found our service very good and fast. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon and continuing to provide an excellent experience!
Bought a 3rd brake light for…
Bought a 3rd brake light for 4Runner,arrived broken and when I plugged in ,was dimmer than stock. They have a 30 day return,that they still haven’t honored!!!
They will tell you how sorry they are,and then disappear,so obviously not sorry at all.They asked for photos of light,which was promptly sent,and said they would refund,a week later they asked for photo of box label (?)and then disappeared again.It’s nothing but games from this company-DO NOT BUY FROM THEM,THEY ARE SCAMMERS that don’t honor their own policies!!!!!
****The response,can’t find my order,is just another example of how lame this company is,they have been responding to my request,after weeks of contacting them,they just refuse to honor their own refund policy-just a reiteration of the game’s this company plays-NOTE THEY RESPONDED TO THIS REVIEW VERY QUICKLY,-BUT STILL HAVENT REFUNDED,like I said horrible customer service!!!!!
24 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Donald,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We take product quality and customer service seriously. Unfortunately, we couldn’t locate your order based on the provided details. Please reach out to our support team at support@ledfactorymart.com with your order number so we can promptly assist you and resolve this issue to your satisfaction.
So far not so great
So far not so great! No updates on my order. No tracking. Item said in stock and that's why I ordered from here.
18 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Adam,
We’re very sorry for the frustration caused by the delay and lack of updates. We understand how important timely communication is. Our team has reached out to you directly by email, Thank you for your patience as we work to make this right
Antwoord van LED Factory Mart
Dear Lucas,
Thank you for your 5-star review! We’re so happy to hear you had a smooth experience and enjoyed the detailed product information. Our team works hard to make everything clear and simple for our customers. We really appreciate your feedback and look forward to serving you again soon!
Antwoord van LED Factory Mart
Dear Don,
Thank you so much for your 5-star review! We're thrilled to hear that you found our ordering process easy and seamless. Our goal is to make every shopping experience smooth and enjoyable, so your feedback means a lot. We truly appreciate your support and look forward to serving you again soon!
just want i been looking for
just want i been looking for. see how long it takes to get here and see how the product looks and handles
13 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Charles,
Thanks so much for your 5-star review! We’re glad you found exactly what you were looking for. We can’t wait for you to receive your order and see how the product performs. Please let us know once it arrives—we’d love to hear your thoughts on the look and feel!
Excellent customer service
I had a challenge with my order and they took care of it right away. Excellent customer service.
12 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Luis,
Thank you so much for your 5-star review! We’re glad we could quickly resolve the issue with your order and that you’re happy with our customer service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience and support!
Terrible customer service
Well they recommended selling the product rather than return it. As the shipping destination is kept secret (so you have no idea what the shipping fees would be) and they charge a restocking fee. Oh and they only respond to emails at 12:30AM pst.
So make sure you don’t order anything you may have to return
Now they reply to this apologizing and asking to contact them, which i did. Yet don’t even answer that email at all. So now, they are actually worse customer service than i originally thought they were.
11 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Ben,
Thank you for sharing your feedback. We’re truly sorry for your disappointing experience and understand your concerns about the return process and communication times. We never intend to cause frustration, and we value every customer’s trust. Our team is reviewing your case to improve transparency with shipping details and response hours. Please contact us support@ledfactorymart.com directly—we’ll do our best to resolve this promptly and make things right.
Bronco door panel storage
Customer service and the products were good shipping and tracking was not good
6 januari 2026
Antwoord van LED Factory Mart
Dear David,
Thank you for your honest review! We’re happy to hear you’re pleased with our products and customer service. We’re sorry the shipping and tracking experience didn’t meet expectations. Your feedback is valuable, and we’re working with our carriers to improve updates and delivery times. We appreciate your support and understanding!
Very good product
Very good product, I got the taillights, headlights and now the fog lights they perfect and great people to work with.
5 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Chuck,
Thank you so much for the amazing 5-star review! We’re thrilled to hear you love your taillights, headlights, and now the fog lights too. It’s great knowing everything worked out perfectly for you. We truly appreciate your continued support and kind words about our team—it means a lot!
Antwoord van LED Factory Mart
Dear Rock
Thank you for your amazing 5-star review! We’re so glad you’re happy with the price, shipping, and product quality. Providing great value and fast, reliable service is always our goal. We truly appreciate your support and look forward to having you shop with us again soon!
Awesome service!!!
1 februari 2026
Antwoord van LED Factory Mart
Dear Laurence,
Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed our service. Your support means the world to us, and we look forward to serving you again soon with the same awesome experience!
Very fast email responses
Very fast email responses. Great pricing. Offering 15% military to out nations Veterans. All around good experience.
2 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Robert
Thanks so much for your 5-star review! We’re thrilled to hear you appreciated our quick responses, great pricing, and military discount. Serving our veterans and providing a smooth experience means a lot to us. We truly value your support and look forward to helping you again soon!
Quick responses with questions
Quick responses with questions. Item went on sale the day after my purchase and they graciously refunded me the difference. Great company to work with!
1 februari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Maranda,
Thank you for the wonderful 5-star review! We’re so glad our team could assist quickly and make sure you received the best price. Providing fair, responsive service is what we’re all about, and we truly appreciate your kind words and support. We look forward to serving you again soon!
Repeat customer for a reason
The site is easy to navigate and information on products is clear. Very easy to make sure you’re getting the right addition for the right vehicle.
1 februari 2026
Antwoord van LED Factory Mart
Dear Derrick,
Thank you so much for your 5-star review! We’re thrilled to hear that you found our site easy to navigate and that the product information helped you choose the right addition for your vehicle. Our goal is to make shopping simple and confidence-building, so your feedback means a lot. We appreciate your support!
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