After reading several bad reviews, I was wondering if I made a mistake ordering the brake lights for my ‘26 Gladiator. However, they arrived on time, was easy to install and fit correctly, and after... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Ha... Toon meer
Bedrijf heeft geantwoord
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My ins... Toon meer
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zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over LED Factory Mart
Geschreven door het bedrijf
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contactgegevens
4231 E Brickell St, 91761, Ontario, Verenigde Staten
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
Goed
820 reviews
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These are very bright and have made…
These are very bright and have made driving at night a pleasure the shining was extremely slow, over a week and just a little bit pricey.
2 januari 2026
Antwoord van LED Factory Mart
Dear Mike:
Thanks so much for your feedback! We’re thrilled to hear the lights have improved your night driving experience. We apologize for the slow shipping and pricing concerns — we truly appreciate your patience and honesty. Your input helps us keep improving our service to deliver faster and better value next time. Safe driving!
Great look!
Taillights took longer than anticipated for delivery but the installation was a breeze and the look is awesome.
29 januari 2026
Antwoord van LED Factory Mart
Dear Terrance,
Thanks for taking the time to share your experience! We’re glad to hear the installation went smoothly and that you love the look of your new taillights. We apologize for the delivery delay and appreciate your patience. Your feedback means a lot and helps us keep improving. Enjoy those awesome new lights!
Horrible
Horrible, waited over a month to receive. After numerous times trying to cancel, but they would not . Finally received today, missing all wiring to install. Worst company ever. If they would offer 0 stars that would be my rating.
1 januari 2026
Antwoord van LED Factory Mart
Dear Jason,
We’re very sorry to hear about your experience and completely understand your frustration. Waiting so long for this order. We’ve reached out to you via email to resolve this and make things right as quickly as possible. Please check your inbox for our message. Your feedback helps us improve our service, and we truly appreciate the opportunity to fix this for you.
Surprise
I bought these lights for my wife’s Jeep for Christmas and had to wait till Christmas to install them. It wasn’t too hard to install. Getting everything connected was very easy.
13 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Matthew,
Thanks so much for sharing your experience! We’re thrilled to hear the lights made a great Christmas gift for your wife’s Jeep and that installation went smoothly. It’s awesome that everything connected easily and worked as expected. We truly appreciate your review and hope the lights keep shining bright on all your adventures. If you ever need tips or support, our team is always happy to help!
The website is very easy to find what…
The website is very easy to find what your looking for at a very reasonable pricing very pleased with the transaction thank you again
24 januari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Fernando M,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and our pricing reasonable. It was a pleasure serving you, and we look forward to assisting you again in the future!
Price
I was surprised, however I can understand why a person would purchase just one. At least indicate the price as each, or apiece.
I'll comment more after I receive, and install both of mine.
Thank you
24 januari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear customer,
Thank you so much for taking the time to leave this thoughtful comment. We sincerely apologize for any surprise caused by the pricing display. Your point is completely valid, and we greatly appreciate you bringing it to our attention.
We have promptly forwarded your feedback to our operations team, and they are updating the listing to clearly state “price per unit” to prevent any future confusion.
It's wonderful to know you've ordered a pair! We're confident you'll be pleased with them. Should you have any questions during the installation of your new items, please don't hesitate to contact our support team. We're always here to help.
Easy to find what I was looking…
Easy to find what I was looking for.011526
15 januari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Jerry,
Thanks for the wonderful 5-star review! We're thrilled to hear you found what you were looking for easily. Making your shopping experience simple and enjoyable is our top priority, and your feedback means a lot. We look forward to welcoming you back soon for more great finds!
This is absolutely the worst company i…
This is absolutely the worst company i have ever dealt with. They took weeks to send an order. I received the wrong order. I was told that the restocking fee could be waived due to them taking almost 3 weeks to fulfill the order that I ordered in more than enough time to receive before Christmas but I did not. I had to pay $135 for return shipping fees. I had to email them to inform them that they received my return weeks ago, only then did I receive an email stating that my return had been accepted. I could not imagined the message I received next, after paying $135 to return the items, I now have to pay the $66.84 restocking fee before they will return my refund. The refund that they have calculated minus the restocking fee that i'm being asked to pay in advance. Lastly, I emailed about my refund and was told, "we are urging our manager to process the refund." WTH is this a one man shop that holds customer's money hostage until they can squeeze every dime out of them? I urge anyone, DO NOT ORDER FROM THIS COMPANY!!! I order online for everything. I am a Licensed Practitioner, I hardly have time to be in the malls, I have never ever encountered a company like this. After all the fees and demands for money, I will have paid for the merchandise that I've sent back to them. HORRIBLE BUSINESS!!
15 januari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Renee,
We’re very sorry for your experience and appreciate you bringing this to our attention. Your feedback helps us improve our service. We understand how frustrating this was and acknowledge our mistake regarding the delay and restocking fee. We’ve since issued a full refund for the restocking fee and are reviewing our processes to ensure this doesn’t happen again. Thank you for your patience and for giving us the opportunity to make things right.
It was easy to navigate the online it…
It was easy to navigate the online it was a hassle free check out
9 januari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear caesar
Thank you so much for your 5-star review! We’re delighted to hear that you found our website easy to navigate and that your checkout experience was smooth and hassle-free. Your feedback means a lot to us—we work hard to make every step simple and enjoyable for our customers!
This order took to long to arrive and…
This order took to long to arrive and it is Not what I ordered the lights I ordered was the wireless I need to have them exchanged
1 januari 2026
Antwoord van LED Factory Mart
Dear Billy J. Donaldson Sr,
Thank you again for your feedback. We have since contacted you directly to resolve this issue.
To ensure a quick exchange for the correct wireless lights, please feel free to reach out to our support team at support@ledfactorymart.com. We are ready to assist you immediately and will handle all arrangements.
We sincerely apologize for the inconvenience and appreciate your patience.
Real unhappy customer
Well let's start with seems like all of yalls products come from someone else . In which I could have got cheaper. I mean yall even got one of my items from Amazon and had it delivered by Amazon. Second one of me items was broken when I received it and didn't come with any instructions. And even though it was broken since it was a small part . I decided to install on my truck . And then the amber lights didn't work . So I email yalls support team . I believe it was David I recieved a email from . Read more like a A.I response. So I got offered a $40.00 refund or I could send the items back for a total refund. That was good enough for me and will not work. So I emailed back explaining how I broke my grill while removing it from the truck and couldn't and wouldn't ride around with no grill on my truck . So I countered offer for a refund of half the total of the grill . And then yall want to send instructions on how to install stall the grill. Makes me feel like yall thing I don't know how to wire lights up. Oh and it was late being delivered.
1 januari 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Donald,
Thank you for your feedback—we're truly sorry for the broken item, missing instructions, non-working lights, delayed delivery, and any frustration with our sourcing or support response. We've been communicating via email and are happy to send a free replacement right away, along with detailed wiring guides. Please reply to our latest email to confirm details and get this resolved quickly for your truck. Your satisfaction drives us!
Antwoord van LED Factory Mart
Dear Brian,
Thank you so much for the 5-star review! We’re glad to hear you found the perfect accessories for your 4Runner and appreciate you choosing us. We look forward to helping you gear up for many more adventures—see you next time!
A nice purchase with a nice price
I like the style of the headlights with halos that I bought. I really like that it comes with fog light halos.
31 december 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Laura,
Thank you for the awesome 5-star review and for choosing our headlights with halos! It is great to hear you like the style and that the added fog light halos are a hit. Enjoy the upgraded look and visibility on the road!
Product selection Experience
Products, product marketing, Reviews for products all great. I'd give 5 star if there were install videos on all the products (one of my selections had no reviews or install so I hope I won't regret...)
30 december 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear John,
Thank you for your wonderful feedback! We’re thrilled you love our products and marketing. We truly appreciate your suggestion about installation videos—they’re something we’re actively expanding for all items. Your input helps us improve, and we hope your new selection exceeds expectations. Thanks for your support!
No update Slow Shipping
I bought my lights on the 27th it’s now the 30th and still have absolutely no update on shipping tryed e-Mailing still no response from them 🥴 Maybe there closed for the Holidays 🤭 Didn’t realize they where coming from China shipping is super Slow plan on Several Weeks to get them 🥴it’s Now Saturday the 10 of January I finally got my Lights this Morning it took about 15 minutes to Install WOW what a Deference no more Bug Eyes and they Work and Look Great HAPPY JEEPER 😎😎😎🦆
25 december 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear John,
Thank you for your feedback! We apologize for the delay and appreciate your patience during the holiday period. Your order has now shipped, and the tracking details have been sent to your email. We hope your lights arrive soon and that you love them! Please reach out anytime if you need further assistance.
Absolutely the worst customer service I…
Absolutely the worst customer service I bought a product from them that doesn’t work. I called them. I emailed them. I even did their chat and nobody responded several times close to 15 times and then on the 15th text I got an email with a phone number. I then called and nobody answered over and over and over and eventually on the ninth time somebody answered the phone at that time. They said they would send an email to some staff member and that that person would contact me and nobody ever contacted me. I still have a broken light bar for the rear license plate light unbelievable
1 december 2025
Antwoord van LED Factory Mart
Dera Brendon,
We’re truly sorry for the frustration you’ve experienced and appreciate you bringing this to our attention. That’s not the level of service we aim to provide. We understand how disappointing this must have been and have sent the wiring instructions to your email to help get your light bar working properly. Our team is here to ensure the issue is resolved quickly—please reply to that email if you need any further assistance.
Lights were easy to install and look…
Lights were easy to install and look great!
17 december 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Rich,
Thank you so much for the 5-star review! We’re happy to hear the lights were easy to install and that they look great on your vehicle. Your feedback means a lot to us. Enjoy your new setup, and please reach out if you ever need anything else or have questions.
Delivery was fine
Delivery was fine - should warn customers that assembly is difficult and should be done by a professional. Gave this to my grandson for Christmas and my son was overwhelmed - did not want to do this on their new Bronco themselves.
1 december 2025
Antwoord van LED Factory Mart
Dear Cristi,
Thank you for the 5-star review and kind words on delivery! We're sorry assembly proved challenging— we'll add clearer professional installation warnings moving forward. Thrilled your grandson got it for his new Bronco; hope he enjoys many adventures with it!
instructions
The items I purchased came with no instructions and when I reached out the LED for support I got nothing. I searched Youtube for video help and also found nothing. I went ahead and attempted to complete my install and i must have pulled the wrong fuse or something. Now my check engine light is now on and the 4-runner went into limp mode. After numerous attempts to find the issue I had to have the 4-runner towed into the shop where it sits now. I hope I get it back for less than $1000.
30 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Nick,
Thank you for sharing your experience, and we're truly sorry for the frustration with missing instructions and support response—this falls short of our standards. We do reply your email and we will continue to follow up, let's resolve this quickly for your 4Runner.
Failed shipping / delivery
It has been 9 days since fog lamps were ordered. Invoice stated 5-7 day time frame, and I have not even gotten an item shipped notice yet, but my credit card invoice shows I have been billed. Where are my lights?
I have sent an e-mail with order #LFM120391 and contact information and received no reply. I tried calling the listed phone number during listed service hours and received prompt that said I am out of service hours. What else can be done to solve this problem. My next step is going to try to cancel the order and get my lights from a company that delivers.
Gave up. I have sent e-mails with the information. I have tried calling 3 different times during posted hours and have been told to call back during open hours. I tried opening a chat on their help line with no response. I'm DONE. I left a message cancelling my order and notified my credit card company to dispute and cancel the charge. I will not nor do I recommend anyone to do business with this company.
26 december 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Herman,
Thank you for your patience—we apologize for the delay in shipping your fog lamps beyond the 5-7 day estimate, especially after billing. We couldn't locate your order without the number; please reply or email support@ledfactorymart.com with details. We will check the order status for you.
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