Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Toon meer
Bedrijf heeft geantwoord
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Was given a morning appointment and by 11 I went on the online chat and I was told they would be there by 1pm and still no one came so I rang and was told they might be delayed so rang again around 2... Toon meer
Bedrijf heeft geantwoord
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
Bedrijf heeft geantwoord
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Contactgegevens
Charley Wood Road, L33 7SG, Liverpool, Verenigd Koninkrijk
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Uitstekend
9K reviews
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The staff was so rude wasn’t happy with…
The staff was so rude wasn’t happy with the service at all you should be careful with the staff you take on his customer service was terrible rude and arrogant man
23 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Gamze,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Gentleman came to do the gas safety…
Gentleman came to do the gas safety check. He was very polite. He let me know what he was going to do, said he would be testing the smoke alarms, and he'd let me know when he's doing it, and he did. Left everything clean.
28 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Susan,
thank you for your feedback, I'm happy your smoke alarm tests went well.
kind regards
Wendy
Peter was an amazing perfect gentleman…
Peter was an amazing perfect gentleman and explain what he was doing as he was getting the parts needed
28 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Gaynor,
thank you for your feedback, I'm happy Peter gave a great impression and kept you informed
kind regards
Wendy
Antwoord van Liberty
Good evening, Shara,
Thank you for your feedback. We're delighted to hear you found the service fast, friendly, and efficient. It's great to know everything was completed smoothly and to your satisfaction. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Excellent service lovely polite…
Excellent service lovely polite gentleman
28 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Good evening, Tracy,
Thank you for your kind feedback. We're delighted to hear you received excellent service and that the engineer was both polite and professional throughout the visit. It's always great to know our team has made such a positive impression. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Thorough gas safety check done.
28 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Good evening, Denise,
Thank you for your feedback. We're pleased to hear the gas safety check was carried out thoroughly and professionally. It's important to us that our customers feel confident in the work completed. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
Steve is great .
Steve is great ..
Very polite easybto approach if uv got a question ..
Very considerate to how he treats ur home
28 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Good evening, Charlene,
Thank you for your lovely feedback. We're delighted to hear Steve was polite, approachable, and happy to answer any questions you had. It's especially great to know you appreciated the care and respect he showed towards your home.
If you would like an official compliment to be raised for Steve, please send a description of your experience along with your address and full post code to feedback@liberty-group.co.uk and your sentiments will be relayed by one of our Feedback Officers to Steve and his line manager.
Speak soon,
Adrian
Very polite man
Very polite man, informative and respectful. Excellent service
27 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Lisa,
thank you for your feedback, I'm happy to hear our colleague was informative and respectful and the service went well.
kind regards
Wendy
Service
Arrived on time.
Quick job. Left everything clean and tidy.
27 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Sarah,
thank you for your feedback, its good to hear the job was carried out efficiently.
kind regards
Wendy
Antwoord van Liberty
Hi Elaine,
Wonderful to hear.
If you would like an official compliment sent to Sophia, Please send an email to Feedback@liberty-group.co.uk with a brief summary.
Thanks
Paul
Antwoord van Liberty
Hi Michael,
Great to see we met your expectations.
Thanks
Paul
Very nice chap
Very nice chap, polite and Courteous, and i must add that the ability to do the job on a Saturday is fantastic, thank you.
25 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hello Andrew,
Glad we have met your expectations.
Thanks
Paul
I had my Annual Gas check today
I had my Annual Gas check today, by Liberty. The young man who came to do the work was lovely and explained what he was going to do; he was tidy and of clean appearance, whilst also being professional. The job didn’t take long to do, he left the area he worked in, clean and tidy afterwards. Thank you.
24 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hello June,
Great to hear.
Thanks
Paul
Arrived on time
Arrived on time. Worked efficiently and was polite. Thankyou
21 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hello Andsoon,
Wonderful, Great to hear.
Thanks
Paul
The engineer was very polite
The engineer was very polite, on time and got the job done ✔️
24 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hello Lee,
Great to hear.
Thanks
Paul
Followed my desired instructions…
Followed my desired instructions regarding knocking. In and out quickly and work don
23 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Kenneth,
thank you for your feedback, I'm happy everything went well and the job was completed quickly for you.
kind regards
Wendy
Antwoord van Liberty
Hi Jacek,
thank you for your feedback, I'm happy everything went well.
kind regards
Wendy
Antwoord van Liberty
Hi Nigel,
thank you for your feedback, I'm happy our team are quick and efficient.
kind regards
Wendy
On time & didn't take long
23 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Becky,
thank you for your feedback, I'm happy to hear we were on time and didn't take to long.
kind regards
Wendy
Excellent service and all staff very…
Excellent service and all staff very friendly serviced my boiler quickly and efficiently thankyou
23 juli 2026
Review zonder uitnodiging
Antwoord van Liberty
Hi Pauline,
thank you for your feedback, I'm happy our team are polite and efficient.
kind regards
Wendy
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