Love Your Postcode ®  Reviews 858

I initially had a viewing for a flat that I wanted very much. Lauren helped me from the start, she was always available to answer any questions that I had and the made the whole process of moving house a breeze. Great customer service from Lauren and Love Your Postcode, would highly recommend!

Had a viewing with Jack. He was friendly, approachable and professional. Highly recommend.

I found a beautiful property online and they were so quick to get back to me and arrange a viewing. Bethany did an amazing job at showing me around the property and answering my questions, Lauren invited me in and kindly went through all the paper work with me and Ranj kept in constant communication with me and also was so quick to answer my questions and explain things to me. Everyone was so pleasant and patient with me, especially Ranj. It was such a smooth, quick and pleasant experience, literally not a bad word to say about anyone!

Agents have been great, providing excellent service and most importantly, effectively communicating with me through the whole process of finding a new tenant and resolving my queries within a timely manner. Since the initial contact with Ranj and her team, I can see they really care and understand the importance of working together (tenant, agents and landlord). It gives me the confidence that if there are any queries or issues, they will be resolved in the most efficient way. Thank you Ranj, Lauren, Beth, and the rest of your team.

Beth and Lauren were super helpful, accommodated my million request’s and we’re fast to reply with no umming and arring, The communication was was excellent, very friendly and helpful women!.

This is my rental and I mainly dealt with Beth and Ranj, so professional and nothing was too much trouble. Thank you both for all your efforts much appreciated Ladies ...

I used love your postcode to help me find tenants and manage my property. They were very professional and honest from the start which is what you look for. I would like to give a special shout out to Ranj I thought she was exceptionally professional, communicated well through out the process and after. Thank you for your services.

Excellent service Love your postcode and a special thanks to Harry for going the extra mile to find a home that meet all our requirements. A true asset to the business!! Thank you again

I dealt with Lauren mostly for letting my property, & she has been a gem. A great ability for putting others at ease. Enthusiastic, friendly and helpful. Thanks for all of your help!

I've been in regular contact with Bethany via LYP and she is always very friendly on the phone and pleasant. There have been times were I just thought my property was not going to be sold but Bethany did always push alternative options to speed this up and get more interest.

Absolutely fantastic service by Lauren and Ranj, been really helpful throughout the renting process, will soon use love your postcode services again.

Thankyou to Ranj nothing we asked was to much trouble she is very professional she was on call out of hours our any repairs were dealt with effectively.....we are happy in our new home well done Ranj.

It’s amazing for my first rent experience, I don’t know everything about electric, water, broadband at first. Ranj is a nice people who help me over process.

Would like to say thank you to LYP team, specially Lauren for the smooth let transaction that we have experienced! From the scheduling of viewing of the property, thru negotiations with the landlord and moving in, she was very helpful and is very responsive with all our queries and concerns.
One thing to note is they offer a membership instead of the usual DPS but you can opt out of it depending on discussions with the landlord and Lauren has helped us very much in that regard.

They send detailed calculation of what you need to pay, after the initial payment the credit checks and background checks will start and they use Vouch application for this which i find easy to navigate and use. Once final checks are done, they will also do video call to view your current property (this is new for us but isn’t really a hassle as it just takes like 5 mins). Then just pay for the remaining balance and wait for the move in date.

On move in date, Ranj our agent met up with us on the property and showed us the bits we need to know, including how to report problems thru their website, contract signing and other briefing details.

We have just been in the property for less than a week now but we already have some bits to report and Lauren and Ranj are still responsive as ever and reporting maintenance concern on their website has been easy so far. Good service for us so far 👍

It is very satisfying when a person like you takes care and worries that everything is under control, thanks Ranj

What a brilliant service provided by Chloe (Oldbury branch) she was fantastic from start to finish. She always kept me updated regarding the sale of my apartment. Chloe has amazing customer service skills, she was always helpful and was always available to answer any queries I had. I am so glad I went with Love Your Postcode and will recommend them again to all my friends and family. Thank You Chloe for all your help and support I really wish you the best.

Good Experience

Good overall experience with Chloe Baker, she was my main point of contact throughout the purchase of the house i was buying and to be honest if it won't for her i wouldn't have bought the house, she was a wonderful person to deal with and 100% answerd all my questions to make me feel really confident on buying the house and she was really helpful and even call me back on her day off , overall person 10 out 10.....i would definitely use chole again........

Top sale person please ask for chole definitely 100% a 5 stars person.

Tc
Anil

We have received our keys today from Ranj, our experience has been very efficient, and a very speedy process! Ranj has been very welcoming in introducing us to our new home. If we have any issues we know this will be greeted with a quick response. Thank you Ranj.

Honestly the worst rental agents I have ever had to deal with as a tenant. Had issues throughout the tenancy. At moving in, the 'luxury' apartment was not habitable. It was dirty and furniture was broken and unfit for purpose - when this was brought to their attention replacements were at first refused and then promised and then refused and eventually much came out of our own pockets with some contribution after months worth of emails and phone calls. When things went wrong throughout the tenancy it was either a case of a 'battle' to get things sorted or just throwing our hands up and paying ourselves to save time and energy. I'll be leaving this flat far better than I found it. The £900 non-refundable 'membership fee' is a joke. Never again.

Ranj is a very professional and knowledgeable person when it comes to Property Maintenance. I was really impressed at the communication provided by Ranj and how swiftly issues that arose, were resolved.
Ranj would keep me informed at all times ensuring I was happy with the overall resolution. Ranj is always available to speak to and she made time which I thought was really good. Overall really pleased with the service provided by the Love Your Postcode team.