Martyn Gerrard Estate Agents Reviews 

2.547
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A massive thank you to Sophie, who has been absolutely incredible throughout the process of getting us into our new flat From the beginning, Sophie went above and beyond to make everything happen... Toon meer

Beoordeeld met 5 van de 5 sterren

A massive thank you to Sophie, who has been absolutely incredible throughout the entire process of getting us into our new home! From the very beginning, Sophie went above and beyond to mak... Toon meer

Beoordeeld met 5 van de 5 sterren

Maria from MG showed us a flat which wasn’t quite right for us in the end. However she was really helpful and honest in describing the property and is now proactively helping us to look at similar pro... Toon meer

Beoordeeld met 5 van de 5 sterren

Just wanted to say thank you to Alex Leronimou at Martyn Gerrard for the service he provided as an agent. He was very polite, determined and attentive to the customer's needs. I am happy to deal wit... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Eigendomsbeheerder
  4. Kantoorvastgoedbedrijf
  5. Makelaardij
  6. Taxateur onroerend goed
  7. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

Established in 1964, Martyn Gerrard Estate Agents, is a family run business and is one of North and North West London’s leading independent estate agents. We aim to keep the process of selling or purchasing property for sale or letting as simple as possible.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

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Heeft 41% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(2.547)

355 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A big thanks to Sophie

A massive thank you to Sophie, who has been absolutely incredible throughout the process of getting us into our new flat

From the beginning, Sophie went above and beyond to make everything happen as quickly and smoothly as possible. She was extremely proactive, persistent and always on the ball! No matter how many times we messaged her, she was always quick to respond, keeping us updated every step of the way.
One more big thanks for Sophie and MG Team for our new flat.
Jijo and Shija

21 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A massive thank you to the team!

A massive thank you to Sophie, who has been absolutely incredible throughout the entire process of getting us into our new home!

From the very beginning, Sophie went above and beyond to make everything happen as quickly and smoothly as possible. She was extremely proactive, persistent and always on the ball! No matter how many times we messaged her, she was always quick to respond, keeping us updated every step of the way.

We came across a few problems along the way, but Sophie never gave up or let anything get in the way. She was always one step ahead, thinking of alternative solutions and finding ways around any obstacles to make sure our moving date stayed exactly as planned.

From viewings and references to getting the keys and moving in, we were in our new property within just one week!

A massive thank you also to Nick and Amelia, who were equally helpful and played a part in making the whole process run smoothly.

We honestly couldn’t have asked for anyone better. We are beyond grateful and couldn’t recommend you enough!

10 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just wanted to say thank you to Alex…

Just wanted to say thank you to Alex Leronimou at Martyn Gerrard for the service he provided as an agent. He was very polite, determined and attentive to the customer's needs.
I am happy to deal with him and glad he is one of the best agents in this company. Best of luck in his career.
Shahin

20 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ralph

Ralph, Sheriaz, and the team at Martyn Gerrard provided fantastic service. They were extremely patient and truly took the time to understand our specific situation, making what could have been a stressful experience completely manageable. Their communication, local expertise, and genuine support were outstanding. I’m very grateful for all their efforts and wouldn't hesitate to use Martyn Gerrard again.

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Maria from MG showed us a flat which…

Maria from MG showed us a flat which wasn’t quite right for us in the end. However she was really helpful and honest in describing the property and is now proactively helping us to look at similar properties. Highly recommended agent

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Block Management

I have regular contact with the Block Management Dept at Martyn Gerrard; both a flat owner and as a director of the property management co. I have experienced consistently excellent levels of service from Joao and his team over several years and would have no hesitation in recommending them if your current block mangers are under review.

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from Ralph!

Ralph was brilliant, really patient and took the time to answer all my questions. He made a real effort to understand exactly what I was looking for in a property and helped narrow down my options. Would definitely recommend!

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We’ve had a great experience arranging…

We’ve had a great experience arranging our new home through this agency. Sheriaz, Alexia and Ralph have all been very helpful and supportive throughout the process. We’re very happy with the service and would highly recommend them!

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend Martin Gerard

Highly recommend Martin Gerard! As first-time buyers, we really appreciated how professional, responsive, and clear they were. Cardine and Bruvis were top-notch, keeping us updated throughout the process and doing everything possible to help us secure our home.

13 oktober 2026
Review zonder uitnodiging
Logo Martyn Gerrard Estate Agents

Antwoord van Martyn Gerrard Estate Agents

We sincerely value your kind words and are delighted Kardine and Bruvis provided such professional, responsive support throughout your first home purchase.

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot recommend Tyler and Mittio highly enough! They are both absolutely brilliant, incredibly professional, approachable and always willing to go above and beyond to help. Their dedication, responsiveness and genuine commitment to providing excellent customer service really set them apart. They are a pleasure to deal with and make the entire process so much easier. Martyn Gerrard are incredibly lucky to have two such outstanding individuals representing their company. A huge thank you to both Tyler and Mittio for all their hard work and support!

9 oktober 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Nikita, your positive feedback means a great deal to us. We’re delighted Tyler and Mittio’s professionalism, dedication and outstanding customer service made such a positive impression.

Beoordeeld met 5 van de 5 sterren

Wayne was a true legend who helped me…

Wayne was a true legend who helped me to rent out my flat in no time. Highly recommended.

1 september 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Zargol, thanks for your wonderful feedback. We’re delighted Wayne helped you rent out your flat so quickly, and we truly appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Very good service from Martyn Gerrard finding me new tenants

Very good service from Ralph and Sheriaz at the Winchmore Hill office. I have a small portfolio of properties and MG have looked after finding me tenants for around 20 years now. The market is more challenging now that it’s ever been but MG still managed to find me the right profile of tenant when the previous tenants decided to move out of one of my properties. I put this particular property on a multi agent contract this time and this actually gave MG the opportunity to demonstrate how professional they are when compared with another agent working a job simultaneously. I can’t stress this point enough, the belt and braces approach applied by MG proved their worth to me. I’d highly recommend Ralph, Sheriaz and MG generally as a company vs other agents working in the area.
Thanks guys, keep up the good work.

30 september 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Russell, we sincerely value your continued trust over the past 20 years. It’s wonderful to hear that Ralph and Sheriaz demonstrated MG’s professional, "belt-and-braces" approach and found the right tenants for your property.

Beoordeeld met 5 van de 5 sterren

Jessica is always helpful

Jessica is a good listener and is always ready to help. She makes my dealings with Martyn Gerrard a positive experience and will go the extra mile.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Mavis, we're grateful for your kind words. It’s wonderful to hear that Jessica’s attentive listening and willingness to go the extra mile make your dealings with us a positive experience.

Beoordeeld met 5 van de 5 sterren

It’s a pleasure to be able to say that…

It’s a pleasure to be able to say that Gabriela and Claudia a great team, managing recent work at my property efficiently and successfully. I’ve been with this company for more than 20 years and, with only rare exceptions, have been well served.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Jason, thank you immensely for your continued loyalty over more than 20 years. We’re delighted Gabriela and Claudia managed your recent work so efficiently and successfully, and we’ll be sure to share your kind feedback.

Beoordeeld met 5 van de 5 sterren

Our agent in the Whetstone office was amazing

Our agent in the Whetstone office was Fatmir. He was absolutely fantastic .....so efficient and caring. extremely professional and understanding. Gave us excellent advice throughout. Can recommend him 100%

28 september 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Plum, thank you for taking the time to share your kind feedback. We’re delighted to hear that Fatmir provided such efficient, caring and professional service.

Beoordeeld met 5 van de 5 sterren

Sheriaz and Matthew muswell hill office

Sheriaz ,and Matthew, the agent who dealt with us personally was professional, helpful and responsive.

30 september 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Lucy, thank you for sharing. We’re delighted to hear that Sheriaz and Matthew at our Muswell Hill office were professional, helpful and responsive.

Beoordeeld met 5 van de 5 sterren

Ralph

Ralph, Sheriaz, Alexia and the team at Martyn Gerrard are absolutely fabulous and go above and beyond to make sure every aspect of the service was perfect. Complete transparency throughout the process. Smooth Move. Ralph, you are a gentleman. They are the best Estate Agent! Thank you for everything. Much appreciated. Blessings

30 september 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Emmanuel, we're overjoyed to hear that Ralph, Sheriaz, Alexia and the team delivered a transparent, smooth move and exceptional service. Thank you for your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

My girlfriend and I had a seamless…

My girlfriend and I had a seamless experience renting via Martyn Gerrard. Their team (especially Daniel and Alexia) went above and beyond and even spent 40 minutes on the phone with British Gas to rectify a query we had. I highly recommend using them if you wish to rent, let or buy a property.

29 september 2026
Review zonder uitnodiging
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Antwoord van Martyn Gerrard Estate Agents

Hi Ben, we are absolutely thrilled to hear you and your girlfriend had a seamless experience, and that Daniel and Alexia went above and beyond to support you. Thank you for your kind recommendation.

Beoordeeld met 1 van de 5 sterren

Service Charge errors and overstatement

Martyn Gerrard manages our small estate of seven properties. The 2025 expenses for service charge were incorrectly overstated to the homeowners by c40%. The 2026 service charges were then increased by more than 25% on the basis of the misstated cost of 2025.
Having requested this be rectified and corrected, with new invoices issued, we are still waiting.
Bin collection services and insurance have been cut off while we wait for corrected service charges. MG is actively disruptive and careless of their responsibility.

28 september 2026
Review zonder uitnodiging

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