This morning, I spoke with Ian Hunter from Moriarty Law regarding my outstanding debt, which had built up during a tough period of ill health. Ian helped me a lot, which then stopped me burying my hea... Toon meer
Bedrijf heeft geantwoord
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I received a letter today and had questions I needed answering. I spoke to Mario on the phone this morning and he explained and helped me understand what I needed to know. Mario was extremely polite... Toon meer
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Ian was absolutely helpful. He understood my circumstances and was very fair in helping me deal with my issues. Vary professional with his approach and as far my case was concerned he was willing to g... Toon meer
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Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Verenigd Koninkrijk
- 0203 126 4544
- www.moriartylaw.co.uk
4,7
Uitstekend
480 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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The guy i spoke to (Chris) was very…
The guy i spoke to (Chris) was very professional and very accepting of the issue I had, he was very helpful and resolved my query promptly
18 mei 2026
Review zonder uitnodiging
Spoke with Ian Hunter
Spoke with Ian Hunter, an empathetic professional member of staff at Moriarty Laws. Although I was distressed due to my poor health and the nature of the call but was impressed by his professionalism as he asked all the required and relevant questions whilst maintaining a respectful tone of voice throughout the conversation which is a rarity today.
15 mei 2026
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Very pleasant and understanding young…
Very pleasant and understanding young man.Did have a little trouble hearing him but good experience.
13 mei 2026
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Highly & Always recommend talking. Excellent Customer Care
This morning, I spoke with Ian Hunter from Moriarty Law regarding my outstanding debt, which had built up during a tough period of ill health. Ian helped me a lot, which then stopped me burying my head in the sand.... Ian was completely understanding and sympathetic to my situation, and he helped me set up a manageable payment plan. Checking this was affordable to me, letting me know that if I ever have a month when I struggle, help is always there. I’m really happy with the support I received and relieved, too. People like Ian are needed in all workplaces. Someone who loves their job and works with passion and, more importantly, works with the individuals to ensure they're ok. I didn't feel like just another caller; I felt looked after, and my mind is free from worry. Thank you. Faye
12 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hello,
Thank you so much for taking the time to leave a review.
We are so thankful to learn of your experience of Ian, and so glad to hear he provided the right help and support for you; and also pleased to hear that you feel relief from having spoken to us.
We strive for a high level of customer service and are so glad to know that this was provided.
Kindest Regards,
Moriarty Law
Fast and efficient resolution to an…
Fast and efficient resolution to an outstanding issue. Kind and friendly service with ongoing support.
12 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Keely,
Thank you so much for taking the time to leave a review.
We are so pleased to hear of your experience with Luke and so glad to hear he provided the right help & support for you today.
Kindest Regards,
Moriarty Law
Chris was extremely helpful thank you…
Chris was extremely helpful thank you again for your assistance today .
12 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Gabbirell,
Thank you so much for taking the time to leave a review.
We are so pleased to hear of your experience with Chris and so glad he was able to help you today.
Kindest Regards,
Moriarty Law
Antwoord van Moriarty Law
Hi Hannah,
Thank you so much for your review.
We are so pleased to hear of your positive experience with James and so glad he was able to help.
Kindest Regards,
Moriarty Law
Bloody cowboys
Sent me letters for a debt over 6 years old . Then these cowboys slapped a ccj on me which is illegal after that time the debt get written off . Most disgusting rude people on the phone . I got so what you got other bills you owe our client money and we want it paid now.
My health is not good but I bet they will hassle in your coffin
8 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Stuart,
Thank you for taking the time to leave a review.
We are sorry to hear of your concerns and also sorry to hear you are in ill-health.
Please be assured we are a legitimate company and a firm of solicitors authorised & regulated by the Solicitor’s Regulation Authority (SRA) and therefore adhere to all applicable legislation.
We also aim to provide the highest level of customer service and support to our client’s customers; If this hasn’t been the case, we would like to take this opportunity to fully investigate this for you.
We have been unable to locate your details, therefore please contact us on 0203 126 4544 or email admin@moriartylaw.co.uk quoting your reference number, full name, date of birth and full address so we can investigate this further for you.
Kindest Regards,
Moriarty Law
Chris was very helpful and informative…
Chris was very helpful and informative with the setting up of my payment plan.
9 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Karl,
Thank you so much for your review.
We are so grateful to learn of your experience with Chris and so pleased to know that you received the right help and support.
Kindest Regards,
Moriarty Law
Was worrying about making the call…
Was worrying about making the call however Az was lovely, patient and understanding of my situation. Problem resolved, Az was amazing, thanks
8 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hello,
Thank you so much for taking the time to leave a review.
We are so pleased to hear of your experience with Az and so glad he was able to find a resolution for you.
Please do not hesitate to reach out to us again if you require any further support.
Kindest Regards,
Moriarty Law
Abdul was so helpful and polite
Abdul was so helpful and polite . He sorted everything for me and without fuss
8 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hello,
Thank you for taking the time to leave a review.
We are so pleased to hear of your experience with Abdul and so glad he was able to find resolution for you.
Kindest Regards,
Moriarty Law
Fair and friendly agent
Fair and friendly agent. Very understanding and we reached a solution quickly.
8 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi George,
Thank you so much for your review.
We are so pleased to hear of your experience with Aimee and so glad she was able to help & find resolution.
Kindest Regards,
Moriarty Law
Today I was helped by Ian (I hope I got…
Today I was helped by Ian (I hope I got his name right) what a lovely human. Thank you for everything amazing customer service and empathy
8 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Linda,
Thank you so much for taking the time to leave a review.
We are so grateful to learn of your experience with Ian and so pleased to hear he provided the right help & support for you.
We strive for a high level of customer service and are so glad to hear that this was provided.
Kindest Regards,
Moriarty Law
Today I was greeted by Chris on the…
Today I was greeted by Chris on the phone.I had explained about my difficulty paying the debt I had let get so far and what I could do to about it. I had stressed out so much about this phone call but Chris helped it feel like an absolute breath of fresh air from start to finish. I now have a further 60 days and so much less stress. Thank you for the help it is greatly appreciated.
8 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Kane,
Thank you so much for taking the time to leave a review.
We are so grateful to learn of your experience with Chris and happy to hear you were provided the right help & support.
Kindest Regards,
Moriarty Law
Zero Empathy
Called them to inform them that my partner passed away in Feb, as they kept chasing. The agent couldn't have been any less empathetic on the phone. Sorted my query but a bit of personality or a thank you wouldn't have gone a miss, considering it's not my debt or problem to have to sort in the first place!
7 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Laura,
Thank you for taking the time to leave a review.
We are sorry to hear we haven’t been able to meet your expectations.
If you could respond with the reference number, we would really like to conduct our own investigations and listen to the call.
Please be assured it is never our intention to cause any upset; We value your feedback and are committed to continually improving our level of service.
Kindest Regards,
Moriarty Law
I spoke with an agent called Luke who…
I spoke with an agent called Luke who was very helpful and polite 5* thank you Luke 😊
7 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Sheree,
Thank you so much for your review.
We are so pleased to hear of your experience with Luke and so glad he was able to help you.
We strive for a high level of customer service and are so glad that this was provided.
Kindest Regards,
Moriarty Law
Chris was very helpful and…
Chris was very helpful and understanding thankyou
6 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hello,
Thanks you so much for taking the time to leave a review.
We are so pleased to hear of your experience with Chris and so glad he was able to help you.
Kindest Regards,
Moriarty Law
Mario the agent was really…
Mario the agent was really comprehensive and help me to calm down I truly appreciate the help that he provided in this situation,
Thank you very much
6 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Nicolas,
Thank you so much for taking the time to leave a review.
We are so pleased to hear of your experience with Mario and so glad that he was able to provide the right help & support for you.
Kindest Regards,
Moriarty Law
Chris was very professional and really…
Chris was very professional and really helpful and made everything more clearer for me
5 mei 2026
Review zonder uitnodiging
Antwoord van Moriarty Law
Hi Diana,
Thank you so much for taking the time to leave a review.
We are so pleased to learn of your experience with Chris and so glad to hear that he provided the right help & support for you.
Please do not hesitate to reach out to us again if require any further assistance.
Kindest Regards,
Moriarty Law
Antwoord van Moriarty Law
Hello,
Thank you so much for your review.
We are so pleased to hear that you had a positive experience with us.
Kindest Regards,
Moriarty Law
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