MyPolicy Reviews 

very good customer service very quick and efficient

Awful insurance company for young drivers. I did 771 miles out of 3000 and they sent me an email telling me I needed to purchase more miles. I called up and they told me some ridiculous story about how they predict i will do around 8000 miles and that i needed to purchase half of them now at £600+ and then i would have to purchase more later on if i continue. The black box system with this company is absolutely disgusting, they penalise you simply for using your car. All my scores were 10/10 other than my usage. Also, upon finding a new insurance company I also discovered that the direct debit shouldn’t be coming out of my bank account as I am under 18 and the other insurance company advised me to take further action with my policy which I intend to do. When my mum rang my policy to cancel the insurance, the person on the phone said that the direct debit is allowed because there’s “no interest” which is definitely a lie because if I had paid for my insurance policy upfront, it would’ve been much cheaper than what I am paying monthly so there is most definitely interest. Also after paying a £290 deposit and one £220 monthly payment I am only receiving £51 back which is absolutely ridiculous, especially since I was still in the 50 day probation window.

Nicest people i have spoken too. I was able to get done what i wanted quick and simple. I don't see why this Insurance company has bad reviews

Raihan was really nice and helpful to assist me of validating my policy

My Policy have to be thee WORST car insurance company EVER! They rob young drivers and make driving extremely difficult for young drivers! How they are allowed to operate as a company is beyond!!! My daughter has only done 770 miles out of 3000 and they are requesting an additional £600 on top of a £2000+ policy! Absolute thieves!!!

Really quickly got to talk to someone, they are fast and efficient, all it took like 15 minutes, they are very good at the job, insurance prices are a bit too much for new young drivers but it's manageable

I had a very good experience today, I was unsure on some things and the lady I spoke to was very helpful and sorted it straight away

Very clear and easy to communicate with. Was very helpful too and didn’t wait too long on the line waiting.

Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are coping with a lot already and not very welcoming to a new customer. On the up side the lady we spoke with on the phone was very good and professional.

Women on the phone was very polite and respectful, she helped me get the answers I needed, very helpful

The service that I got today was absolutely amazing and he went above and beyond to help me today.

Good customer service very helpful

It was very quick response with really good and useful service and very kind operator made for an amazing experience

Excellent customer service, very polite and understanding.

Very helpful. Found a solution for my issue

The efficiency of the staff and the time i had to wait was really good and they fixed my problem really quick so im really happy

couldnt have been more helpful in getting my blackbox insurance up and running when i was confused, forgot the lads name but top lad.