The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Toon meer
Bedrijf heeft geantwoord
I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please n... Toon meer
Bedrijf heeft geantwoord
Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that... Toon meer
Bedrijfsgegevens
Over MyPolicy
Geschreven door het bedrijf
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Geschreven door het bedrijf
Contactgegevens
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Verenigd Koninkrijk
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,6
Uitstekend
11K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
MyPolicy call support
I called MyPolicy in regards to an issue I was having, and I got put through to a lovely woman called Christina and she was amazing. She listened to every problem I had and was more than happy to help get it resolved. I had a few things that needed to be resolved so the call did go on for awhile but she never once seemed bothered and stayed positive throughout.
Thank you so much so the help Christina :)
2 juli 2026
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
No offer of removal of Barack box with…
No offer of removal of Barack box with good driving behaviour. Insurance price was still extremely high and usage scoring needs to be improved on how it it monitored
4 juli 2026
Antwoord van MyPolicy
Thank you for taking the time to review MyPolicy.
Our products are telematics-based, which means the black box is an integral part of the cover and needs to remain installed for the duration of the policy.
We don’t currently offer non–black box policies or the option to remove the device once it’s fitted, even with good driving behaviour, which we appreciate you may find disappointing.
In terms of pricing and driving scores, your premium is based on a combination of factors, not just your usage score, and our monitoring is designed to reflect overall risk as accurately as possible. We do take on board general feedback about our scoring and monitoring, and your comments will be noted.
We hope this clarifies things, but if you have any further questions or need support, please feel free to contact us on 0330 100 2337
Thanks,
Bethan
Armaan was really helpful and made it…
Armaan was really helpful and made it simple and straightforward
3 juli 2026
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Yemi was really helpful and…
Yemi was really helpful and understanding in comparison to who I spoke to before
2 juli 2026
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
A lady called Christine when the extra…
A lady called Christine when the extra mile to sort an issue out that included making a phone call to my son. Whom is competing in a team GB competition in Denmark.
Perfect customer service
1 juli 2026
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Antwoord van MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Had some problems with my verification…
Had some problems with my verification and was being told my policy would be cancelled if not sorted so I phoned up guy I had on the phone was really friendly straight away and got my problem sorted in about 7 minutes whoever he was . He’s a legend
30 juni 2026
My policy
My policy, is the best insurance company out there.. as this is my first time getting insurance on my first car, it was important I found a company that made me feel good.
The lovely woman I spoke to on the phone to help me verify details, was very patient, and helpful.. and managed to get everything sorted. 😄
26 juni 2026
Highly efficient
Fantastic customer service, verified my documents very quickly and efficiently.
26 juni 2026
Very helpful on the phone and resolved…
Very helpful on the phone and resolved everything
26 juni 2026
Great service
Such a great service as Maya was so kind and very helpful as I needed so information changed on my document
25 juni 2026
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