The website is extremely easy to use as it provides short steps to help give you advice /solutions to whatever problems you may worry to have or been having. Personally, it's helped my confidence in b... Toon meer
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Amazing staff and very informative... Helped me feel safe and less stressed about my spiralling financial situation
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due... Toon meer
Bedrijf heeft geantwoord
Reviewers love that the advisors don't just offer sympathy—they offer concrete solutions. Feedback highlights that the staff are highly knowledgeable and excellent at breaking down confusing f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Contactgegevens
Verenigd Koninkrijk
- www.nationaldebtline.org
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Heeft 90% van zijn negatieve reviews beantwoord
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They are very knowledgeable
They are very knowledgeable, understanding and helpful.
Answered all my questions and gave clear understandable advice.

Antwoord van National Debtline
Being listened to and given helpful kind understanding information and help
Extremely good advice listened to and helped with concerns I had then after quite a long conversation where alot of informative information was given I was sent emails which also helped at no time was I made to feel stupid or uncomfortable with the things discussed

Antwoord van National Debtline
Amazing advisor
The advisor was very caring, understanding, polite and helpful. The advisor and I spoke for 1 hour and 58 minutes, she did everything she could have done to help me.

Antwoord van National Debtline
Great service and lovely staff
Great service and lovely staff, and amazing advice

Antwoord van National Debtline
very helpful
they go into detail to understand your fancial situation and find some professional realted party to give the best and efficient solution

Antwoord van National Debtline
Excellent help and advice
Getting through on phone took a while but once through the advisor was helpful, knowledgeable and greatly assisted me in resolving an urgent need for professional guidance.

Antwoord van National Debtline

Antwoord van National Debtline
Call handlers are fantastic
Call handlers are fantastic, spoke to the wrong department but was guided to the right service. The call handlers have a calm demeanor and are nonjudgmental which has helped understand the information given.

Antwoord van National Debtline
Excellent
Very supportive and understanding agents throughout my experience.

Antwoord van National Debtline
I can’t thank National Debtline enough…
I can’t thank National Debtline enough for their support. From the moment I reached out, their team was patient, understanding, and completely non-judgmental. They took the time to listen to my situation carefully and explained all my options clearly, step by step.
What stood out most was how knowledgeable and kind they were — they didn’t rush me or pressure me into any decisions. Instead, they helped me understand the best way forward and gave me the confidence to take control of my finances again.
Their free advice, honesty, and professionalism are outstanding. It’s rare to find an organisation that genuinely cares about helping people in difficult financial circumstances, but National Debtline truly does.
Highly recommended to anyone struggling with debt or looking for trustworthy, practical guidance. Thank you for giving me peace of mind and helping me rebuild my future!

Antwoord van National Debtline
Super kind empathic and helpful
Super kind empathic and helpful , made me feel the problems were smaller than I had made thm out to be and gave me confidence care a solid advice

Antwoord van National Debtline
Very helpful advice to deal with a…
Very helpful advice to deal with a parking ticket issue which had escalated.

Antwoord van National Debtline
Business rate/ Brent
Most of the advice helps me to understand a few things.

Antwoord van National Debtline

Antwoord van National Debtline
Excellent service from these people.
Can't recommend this enough. Patient, thorough and comprehensive.

Antwoord van National Debtline
Great service indeed
Great service indeed. Don’t know what we would do without services like this. Compassionate, kind, patient and professional, would highly recommend.

Antwoord van National Debtline
Really good with advice
I was dealing with a third party second charge where the judgement debtor had passed away and the advice received helped clear a lot of confusion.

Antwoord van National Debtline
Fantastic service
Rand up looking for some legal advice for a deceased relative and their prior debts. Both gentlemen I spoke with were brilliant, knowledgable and very friendly. Really recommend this service.

Antwoord van National Debtline
Excellent service…
An excellent service where I received detailed advice and felt confident about the next steps. This was received after struggling to access legal advice from my solicitor.

Antwoord van National Debtline
Empathy n understanding was throughout…
Empathy n understanding was throughout the call everything was explained easily to me.
I felt relieved and positive after the chat to Ali

Antwoord van National Debtline
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