Great agency with an excellent team. The staff are professional, supportive, and always willing to help. The clients are lovely to work with, and Newcross is one of the most organised companies I’ve c... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I'd like to give a big shout out to the young man on the A&E reception called Dean. He was absolutely fantastic. He was polite, professional and kept my brother and I regularly updated to my Mum's... Toon meer
I have been working with Newcross Healthcare for almost four years now, and I can honestly say that my experience has been amazing. The management is very supportive, professional and approach... Toon meer
Bedrijf heeft geantwoord
I live in a high widely populated area with loads of nursing homes. Newcross only offered me a few shifts then nothing for a year. They said they’d help and look into it but never did. What a huge was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Newcross Healthcare provides compassionate, professional healthcare staff to care homes, hospitals, and communities nationwide — 24/7
Contactgegevens
48 Chancery Lane, WC2A 1JF, London, Verenigd Koninkrijk
- www.newcrosshealthcare.com
4,1
Goed
382 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The support team is very supportive
The support team is very supportive
5 september 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thank you for taking time to leave us a review :)
Lack integrity
Lack integrity, high decrimination, bias and abuse of staff. Would not recommend them for anyone.
5 augustus 2025
Review zonder uitnodiging
very helpful
very helpful, persisted till got the requested information
11 juli 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thanks for taking time to review us!
I was giving an excellent attention
I was giving an excellent attention
8 juli 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thank you so much!
The support is very professional and…
The support is very professional and helpful
4 juli 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
That's great to hear - thanks for your review
Antwoord van Newcross Healthcare
Thanks for taking time to review us!
No work available …
Took weeks to join and become compliant. No shifts available once joined even with a 100 mile radius. Told at interview lots of work available. Wasted my time with training and the 1 hour orientation teams call!
23 juni 2025
Review zonder uitnodiging
I never started to work
I hade an interview with this company that it was successful ,then they asked me to complete e learnings,to pay PVG ,to give them all info required,and of course I did it,it's still 3 months that I'm waiting to start to work with them but nothing is happening,I also got in touch with support online but they are not resolving my issue, absolutely disappointing,I completed everything required and I paid the PVG on my own....what a waste of time and money...very disappointed 😞
12 juni 2025
Review zonder uitnodiging
I left Newcross Healthcare in 2022…
I left Newcross Healthcare in 2022 after a handful of shifts and am still awaiting my P45. HMRC still identify NH as my additional job and despite speaking with them again this week (call handler excellent and emailed payroll whilst I was on the phone) I am still waiting. No communication or follow up from payroll How long does it take to email a P45???
6 juni 2025
Review zonder uitnodiging
Very happy with the response
Very happy with the response, Informative and polite.
2 juni 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thank you!
Newcross Healthcare Plymouth
In the spirit of transparency, i can genuinely say that Newcross Healthcare Plymouth would benefit from having an in-house quality monitoring officer to guarantee your clients' care is delivered in the way they wish.
From
"The Plymouth Care Whisperer"
8 mei 2025
Review zonder uitnodiging
The service was really helpful
The service was really helpful, they attended to all queries properly and provided the necessary support.
14 mei 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
That's great to hear, thanks!
I had a good time communicating with…
I had a good time communicating with the AI powered response as it was able to meticulously get the right details concerning my issues and proferred advice and support on how to best resolve my account inactivity issues.
9 mei 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
We're really pleased Anoa got you the answers you needed!
Antwoord van Newcross Healthcare
Great!
Good response
Although it wasn't the news I was experiencing, the response was timely and polite. Thank you Richard
6 mei 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thanks for letting us know :)
prompt response
11 maart 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thanks Elizabeth!
Needed urgent support which I…
Needed urgent support which I unexpectedly got because of time. Felt so much supported 😃
6 april 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
We're really pleased you were happy with our service :)
I had absolutely no idea how the…
I had absolutely no idea how the Newcross Healthcare app works and Richard from the support team was able to answer all my questions professionally. I was happy with the quick response.
28 maart 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thank you for your positive review! We're glad to hear that Richard was able to assist you with the HFGo App and answer all your questions. We strive to provide excellent customer service to ensure that our staff members have a positive experience with our services.
The way Molly directed and helped me…
The way Molly directed and helped me with my issue made everything seem easy and always doable ,Thank you for a good and proper guidance
26 maart 2025
Review zonder uitnodiging
Antwoord van Newcross Healthcare
Thank you for your review! We're thrilled to hear that Molly provided you with excellent guidance and assistance, making everything seem easy and doable.
We appreciate your kind words. Our team members, like Molly, are dedicated to providing the best possible customer service.
Antwoord van Newcross Healthcare
Thank you for your positive review! We're glad to hear that you found the team very helpful.
We value the importance of being helpful and aim to go above and beyond. Whether it's answering questions, addressing concerns, or providing guidance, we are here to support you every step of the way.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.