Online for Equine Reviews 

348
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Toon meer

Beoordeeld met 2 van de 5 sterren

Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Toon meer

Bedrijfsgegevens

  1. Paardrijwinkel

Geschreven door het bedrijf

Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

348 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(348)

34 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Service!

Such a professional, kind and helpful team! A big thank you and special mention to Francesca Foster - who was amazing in her client relations & service!
Beautiful high quality products with very quick turn around time if you have any queries or questions. HIGHLY recommended!

11 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have ordered from On line for Equine…

I have ordered from On line for Equine on two or three occasions now, and every time I have spoken to extremely helpful people, whom provided me with exceptional service and courtesy. Will not hesitate to come back when I need more
Equipment for my horse's or myself. 11/10.

25 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

yogi boots

Lovely product really good service

11 juni 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for taking the time to review - Team O4E

Beoordeeld met 5 van de 5 sterren

Great company

Great company, boot we’re sent out very quickly, but I had to return as to big . I received the new ones 4 days later, fabulous service and great quality boots. Would highly recommend them 👍🏻

11 juni 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thanks Joanne - it's great to hear you had a good experience with our returns service.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant!
Great product range, really helpful and forthcoming with delivery timeframes, my riding boots arrived earlier than expected (in perfect timing for my lesson) and the quality is amazing!
I want to ride every day now because they look and feel so good.

Definitely going to become my go to place for sourcing riding gear..thank-you so much!

28 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thanks for your feedback - we have worked hard to ensure delivery timeframes are clear so this is great to hear :)

Beoordeeld met 5 van de 5 sterren

Great service

Great service, items arrived quickly.

26 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for taking the time to review - Team O4E

Beoordeeld met 5 van de 5 sterren

Wonderful

Wonderful, came in a couple of days and it hasn't made any difference to my almost blind mini Shetland, the piece over the eyes are much more see through than any other fly masks. My other ponies like theirs as the ear pieces do not make them sweat. Happy customer

26 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for taking the time to review :)

Beoordeeld met 5 van de 5 sterren

Just bought my new boots love them

Just bought my new boots love them, wore them today and considering they are brand new leather, I am very impressed at how comfortable they are. Good fit fantastic price whats not to love

22 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for taking the time to review - Team O4E

Beoordeeld met 5 van de 5 sterren

Just great!

Great website. Quick service. Good price.

21 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for the lovely feedback - Team O4E

Beoordeeld met 5 van de 5 sterren

Recommend this company

Lovely company. Reasonable priced. speedy deliveries and very helpful staff. All From ordering to queries that were handle afterwards.

20 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

It's always great to hear when our team have been helpful, thank you for taking the time to review - Team O4E

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The boots were a size small but that is what I ordered. When a return and reissue was requested this was done without hesitation and great service. Would recommend this company.

19 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for taking the time to review - Team O4E

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE

BUYER BEWARE
10 working days after order was placed (17 days with weekends and BH's) and my order still hasn't left the "external warehouse", order daid 3-4 days to dispatch. Money was taken from my account at time of order without them even having the item available to dispatch. Email correspondance was extremely poor so phoned them. Were "investigating" where item was and could not confirm a dispatch time so refund requested. To their credit my order was refunded immediately but this does not make up for the misleading dispatch times and poor customer service.

9 mei 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

We are incredibly sorry for your experience; the external warehouse Le Mieux have undertook a stock take and launched a new system which has caused huge delays and issues with them releasing orders. We are sadly being told incorrect information by this warehouse which is causing the issue but we are raising this with management as we agree that the service received on this occassion is completely unacceptable and is not our normal high level of service. Please accept our most sincere apologies.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Good choice of riding hats. Ordered one day, informed the next day that they were on their way. Kept in touch by delivery people and came the following day. Excellent packing, no damage and what is more important….. no hassle for me! Thank you Online for Equine, I will be using you again!! 🌟 🌟🌟

26 april 2022
Review zonder uitnodiging
Logo Online for Equine

Antwoord van Online for Equine

Thank you for taking the time to review - Team O4E

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