An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Toon meer
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Lees wat reviewers zeggen
Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Toon meer
Bedrijf heeft geantwoord
Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Toon meer
Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Contactgegevens
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Verenigd Koninkrijk
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Super fast delivery
Super fast delivery - lots of updates - great company
Good service
The boots I ordered were a good price, quickly despatched and delivered in reasonable time by Royal Mail. Quite a nice boot for the price but returned because they weren't a great fit
Exceptional Service
Great service quick delivery and good boots- always use this company for my outdoor footwear
I received a rug that was faulty…
I received a rug that was faulty (manufacturing fault), sent photos and email which was responded to very quickly with a return label link and replacement sent immediately.
Very happy with my experience and will definitely use the again.
Thank you to Francesca
Exceptional service
Exceptional service - prompt, accurate and responsive. A pleasure shopping here!
Easy to order fast efficient delivery…
Easy to order fast efficient delivery and updates where order is
Easy to order and quick to deliver
Easy to order and quick to deliver, order was exactly what I expected, have ordered a few times now and will again in the future.
Excellent service
Excellent service. Very quick. Product cheaper than other outlets.
Great selection of kit/timely delivery
I’ve purchased hunting kit and such from Online for Equine for years now. They always have a solid selection and deliver in a timely manner.
All other obvious equestrian sites I typically look at were sold out of the hunting frock I needed, but Online for Equine for the win! I ordered and received it in just a few days so I’m ready for hunting proper in a new and improved coat.
Stunning hat..daughter absolutely loves…
Stunning hat..daughter absolutely loves it
Super After Sales service!
Had a problem with a battery from some clippers bought a year ago. When I contacted Online for Equine, Francesca dealt with it extremely swiftly. She was great- friendly, efficient with excellent on-going communication skills. I received a replacement battery from the wholesaler less than a week later!
Super customer service - would happily buy from them again & recommend Online for Equine to anyone!
Brilliant service !!
Good quality,fair price and fast…
Good quality,fair price and fast delivery,I would use again..
Brilliant
Brilliant, ordering extremely easy and delivered earlier than I expected.
My boots are just perfect..Thank you will definitely be ordering again..
Excellent customer service
Excellent customer service and quality of goods are always good. Highly recommend this company! Delivery was very quick too.
Brilliant Service
Brilliant Service! I made a mistake on my order and Francesca fixed without a quibble and in an instant!
I have only the best experience after…
I have only the best experience after ordering the wrong size boots. Even after my dog ate the box. I thought I might not be able to return them. But Francesca was very very helpful and now being sent the size required. Will order from here again most definitely.
Second to none customer service
This has to be the best online shopping experience you can achieve. Despite my riding boots developing a fault this company could not do enough to rectify the issue. Absolutely outstanding customer service. I now always go to Online for Equine first and cannot recommend them highly enough.
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