Avoid. Ordered pump which supposed to be next day delivery then had a note on invoice 3-5 working days delivery. The whole gone, 2 emails sent, no reply, no pump, no delivery day. Happy business… Th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rang the sales line to ask about marine wet exhaust hose after having trouble with the website. Spoke to Lee who couldn't have been more helpful, he found the length I needed, took my details and it... Toon meer
Bedrijf heeft geantwoord
‼️ Highly recommend ‼️ I have bought Saniflo XR Up, and it was delivered next day, well protected. Very good quality and the most important lowest Price on the market so far 👍🏻 So if you need an... Toon meer
Bedrijf heeft geantwoord
Very fast delivery. Product was perfect and could be installed in minutes as I am replacing a noisy one with the new one. Just using finger to unscrew the old and then screw the new. Surprisingly... Toon meer
Bedrijfsgegevens
Contactgegevens
Online Pump Supplies, WA3 6BL, Warrington, Verenigd Koninkrijk
- 0800 043 1111
- sales@onlinepumpsupplies.com
- www.onlinepumpsupplies.com
3,9
Goed
635 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The price was competitive
The price was competitive. It arrived earlier than planned and was a very efficient service.
25 oktober 2022
Quick Delivery and great price
Quick Delivery and great price. Not fitted yet, so unable to give feedback but online pumps were excellent and would use again.
21 november 2022
good service
Very quick stock check and turnaround of replacement to an old grundfos central heating pump.
21 oktober 2022
When I would like to get refund
When I would like to get refund, nobody has not replied my email.
5 oktober 2022
Antwoord van Online Pumps Supplies
Dear Sir,
We were surprised and disappointed by your 1 star review. We respond to and action any refund requests promptly, however we can not find any product return or communication on this job at all. One of our Customer Service Team will contact you direct to discuss this and help if possible.
Regards
Gary - The WebShop Team
No customer service …
Three times I have asked if removing the moulded plug to enable me to run the cable through a duct to the power will invalid the warranty and I have just been ignored, seems customer service is nonexistent, I can not comment on the product as I have not been able to use it
Since my review I have received a reponse and my question has been answered I am now able to install the pump
13 september 2022
Antwoord van Online Pumps Supplies
Dear Sir,
Please accept our sincere apologies, the answer to your request is simple and should have been responded to immediately. We ae looking at the email trail to see where it went wrong.
Apologies.
Gary - The WebShop Team
Excellent service
8 september 2022
Ordered Lowara Cast Iron Pump Unions
Ordered Lowara Cast Iron Pump Unions
Received Grundfos Brass ones
No likeness whatsoever, they even changed my order from the Lowara ones on the despatch note to Grundfos without any communication
Contacted and the Lowara ones are a 6 week wait apparently!
11 augustus 2022
Antwoord van Online Pumps Supplies
Good morning Mr Pearce
I am so sorry to hear of your concerns about your recent purchase and would like to apologise that no one had contacted you to advise of the change.
Normally you should receive a call as soon as we are made aware of any changes required and offered an alternative solution. They have dispatched an alternative that would work for your application knowing of the long lead time but on this occasion appear to not have made the call.
If these are not suitable for you please contact me on customerservice@anchorpumps.com and we can arrange to get these collected from you and refunded.
Please accept our sincere apologies once again.
Kind regards
Kerry
Customer Services Supervisor
Quick and efficient service
23 augustus 2022
Fantastic service…
Can only applaud the service of this company. I ordered a new pump at 4.55pm it was received next day at 11.45am fantastic service.
22 augustus 2022
Unbeatable price and next day delivery
Unbeatable price and next day delivery, excellent!
3 augustus 2022
Simple solution to low pressure
Would get 5 stars as product and delivery superb however first pump I ordered with 180 ltr tank was shown as ‘Guaranteed Stock’ and wasn’t in stock. I changed the order following a call from them to the 120 ltr tank and all is good. Easy to plumb. Great piece of kit.
27 juli 2022
Pump all good and very promptly…
Pump all good and very promptly delivered. Bought for a family member so can’t comment on its performance until fitted.
25 juli 2022
Delivery when expected
Delivery when expected. Only issue is not being to order on a Saturday
23 juli 2022
I would definitely recommend this pump…
I would definitely recommend this pump as found it relatively easy to fit in the limited space under the kitchen sink.
20 juli 2022
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