Avoid. Ordered pump which supposed to be next day delivery then had a note on invoice 3-5 working days delivery. The whole gone, 2 emails sent, no reply, no pump, no delivery day. Happy business… Th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rang the sales line to ask about marine wet exhaust hose after having trouble with the website. Spoke to Lee who couldn't have been more helpful, he found the length I needed, took my details and it... Toon meer
Bedrijf heeft geantwoord
‼️ Highly recommend ‼️ I have bought Saniflo XR Up, and it was delivered next day, well protected. Very good quality and the most important lowest Price on the market so far 👍🏻 So if you need an... Toon meer
Bedrijf heeft geantwoord
Very fast delivery. Product was perfect and could be installed in minutes as I am replacing a noisy one with the new one. Just using finger to unscrew the old and then screw the new. Surprisingly... Toon meer
Bedrijfsgegevens
Contactgegevens
Online Pump Supplies, WA3 6BL, Warrington, Verenigd Koninkrijk
- 0800 043 1111
- sales@onlinepumpsupplies.com
- www.onlinepumpsupplies.com
3,9
Goed
635 reviews
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Reageert doorgaans binnen 48 uur
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Delivered next day at no extra charge.
19 april 2023
Antwoord van Online Pumps Supplies
Good morning
I'm glad to hear that your product arrived on or ahead of time and that we've earned your five star review. I hope your product works well for you.
Kind regards
Blake Holmes
Customer Service Advisor
Great service and selection
Great product and fair price. Incredibly fast delivery! 100% recommended.
30 maart 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for the recommendation, we greatly appreciate your kind words and five star review.
Kind regards
Blake Holmes
Customer Service Advisor
"Rapid Delivery"
Wow! Ordered this pump at 15.00hrs and it was delivered to my door at 08.00hrs the next day. Super impressed. Thanks for a prompt service
28 maart 2023
Antwoord van Online Pumps Supplies
Good morning
We're happy to hear that you're impressed by our next-day carriage option, we work hard to ensure that all orders are processed on the same day and when possible, despatched as well.
Kind regards
Blake Holmes
Customer Service Advisor
Speed of delivery excellent
26 maart 2023
Antwoord van Online Pumps Supplies
Good afternoon
We're very happy to hear that your product arrived quickly! I hope we can provide the same excellent service to you again and earn that extra star.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good morning
Thank you for leaving a great review. I hope the product continues to work well for you an that we can do business together again in the future.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good morning
I'm glad to hear you agree that we provide the best, competitive prices and I'm grateful to see that we've earned your five stars.
Kind regards
Blake Holmes
Customer Service Advisor
Shower pump
The lady we spoke to Answered phone quickly and spoke clearly. Had knowledge of the product so could give us advice
1 maart 2023
Antwoord van Online Pumps Supplies
Good morning
We pride ourselves on product knowledge and our customer service. I'm happy to hear that we could advise you and answer any queries you had, I hope we can be in touch again soon.
Kind regards
Blake Holmes
Customer Service Advisor
Full marks all round
Good , price and delivered the pump when they said they would ….a rare thing these days 👍
22 februari 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for the kind review, we work hard to ensure that our customers receive their goods on or ahead of time to maximise customer satisfaction and uphold our reputation.
Kind regards
Blake Holmes
Customer Service Advisor
Most compeitive price & quick delivery.
8 februari 2023
Great value and service
It was great that Online pumps have service staff that can actually be contacted personally by phone. My Grundfos Home booster was ordered at a very competitive price and delivered exactly as agreed. Great service.
1 februari 2023
Easy to fit does what it says on the…
Easy to fit does what it says on the tin
a bit pricey
1 februari 2023
Good service
Some missunderstandings lead to som delay in shipment. Probably due to Brexit. Sorted out on mail
21 januari 2023
Antwoord van Online Pumps Supplies
Good morning sir
After further investigation regarding your order my colleague contacted you via email on 21.02.23 requesting your PID number which is required for exporting goods to your address. He is yet to receive this from you.
Please can you check you Junk mail box in case we have gone into there. Please contact the office as soon as possible with this number.
Kind regards
Kerry Stephenson
Customer Services Supervisor
Good afternoon Sir
I would like to apologise for your delay with your order to Norway. I have been taking a look into this for you and you mention that you have had no response on email. Please can you confirm where you have been emailing so that I can check our system straight away, as I am not aware of any emails to date.
kind regards
Kerry Stephenson
Customer Services Supervisor
Excellent service
Online Pump Suplies' customer service was excellent. They dispatched a replacement for a faulty item on the day I called, without question, and I received it the following day.
27 januari 2023
Cancelled Order: Ordered a replacement pump but managed…
Ordered a replacement pump but managed to mend the old one before dispatch. No quibble from company re cancelling the order and refund received within days. Excellent service and will certainly be using them when I do need another.
12 januari 2023
Swift and efficient service
Swift and efficient service. Arrived 31st December - ordered 30th. Very impressed.
30 december 2022
Order was on time and exactly what I…
Order was on time and exactly what I expected. Great service
13 januari 2023
Problem with delivery
Problem with delivery. They failed to come when promised, we made alternative arrangements for delivery only for these to be ignored.
16 december 2022
Antwoord van Online Pumps Supplies
Dear Sir,
We are sorry to hear that you had a problem with the delivery service from DPD. Our Customer Service Team will investigate and respond as soon as possible.
Best Regards
Gary - The WebShop Team
Excellent service very quick delivery
30 november 2022
I Bought a Grundfos WC3 sanitary pump…
I Bought a Grundfos WC3 sanitary pump from them, it was the best price by a long way, free delivery and excellent service. Plus you actually get to speak to a real person on the phone. Very happy with my purchase.
7 november 2022
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