Avoid. Ordered pump which supposed to be next day delivery then had a note on invoice 3-5 working days delivery. The whole gone, 2 emails sent, no reply, no pump, no delivery day. Happy business… Th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rang the sales line to ask about marine wet exhaust hose after having trouble with the website. Spoke to Lee who couldn't have been more helpful, he found the length I needed, took my details and it... Toon meer
Bedrijf heeft geantwoord
‼️ Highly recommend ‼️ I have bought Saniflo XR Up, and it was delivered next day, well protected. Very good quality and the most important lowest Price on the market so far 👍🏻 So if you need an... Toon meer
Bedrijf heeft geantwoord
Very fast delivery. Product was perfect and could be installed in minutes as I am replacing a noisy one with the new one. Just using finger to unscrew the old and then screw the new. Surprisingly... Toon meer
Bedrijfsgegevens
Contactgegevens
Online Pump Supplies, WA3 6BL, Warrington, Verenigd Koninkrijk
- 0800 043 1111
- sales@onlinepumpsupplies.com
- www.onlinepumpsupplies.com
3,9
Goed
635 reviews
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Reageert doorgaans binnen 48 uur
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All good except poor communication…
All good except poor communication regarding pump out of stock when shown as in stock on website.
25 september 2023
Antwoord van Online Pumps Supplies
Good morning
I am sorry to hear that we did not communicate the issue with the stock quickly on this occasion. I will take a look into the reason behind this to ensure this does not happen again. We do try to advise customers as soon as we are aware of any discrepancies and offer alternatives where possible.
Sorry for any inconvenience caused during this time.
Kind regards
Kerry Stephenson
Customer Services Supervisor
good service
19 september 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for the kind review, we do our best to ensure that we can provide a good service to our customers.
Kind regards
Blake Holmes
Customer Service Advisor
My neighbours drains are blocked and…
My neighbours drains are blocked and when we have a downpour my front gets flooded. Ordered the flood defenders and they arrived next day when it was listed as 3-5 days. Very happy with the prompt service and they work really well.
18 september 2023
Antwoord van Online Pumps Supplies
Good morning
I'm very glad to hear that your product arrived ahead of time, we try our best to ensure that our customers receive their order as soon as possible.
Kind regards
Blake Holmes
Customer Service Advisor
Great price and quick delivery
Great price and quick delivery. Very quick swap over, as existing pump was the same unit. Last pump lasted 2.5 years before going noisy, but pump has had heavy daily use during that time.
10 september 2023
Antwoord van Online Pumps Supplies
Good afternoon
Thank you for the detailed review. We're glad to hear that the exchange was quick and that the price was great! I hope we can do business together again in the future.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good afternoon
Thank you for the five star review. I'm happy to hear that you're pleased with the product and that it arrived on time. I hope it works well for you.
Kind regards
Blake Holmes
Customer Service Advisor
delivery and experiance was very good
21 augustus 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for taking the time to leave a five star review. I'm happy to hear that your customer experience was good, I hope we can do provide you with it again in the future.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good morning
I'm glad to hear that your product was delivered with haste, we try our best to ensure that all of our orders reach our customers on or ahead of time where possible.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good morning
I'm glad to hear your customer experience was good and that we delivered on time, I hope we can do business with you again in the future and earn that extra star.
Kind regards
Blake Holmes
Customer Service Advisor
When we had a problem the staff was…
When we had a problem the staff was very helpful to get this sorted
10 juli 2023
Antwoord van Online Pumps Supplies
Good afternoon
We pride ourselves on our customer service and we're glad we were able to help you out with the problem you had.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good afternoon
Thank you for the valued recommendation, I'm glad to hear that your order was quickly despatched and received.
Kind regards
Blake Holmes
Customer Service Advisor
Excellent service fast delivery and…
Excellent service fast delivery and quality pump will definitely use it again if needed thanks guys.
16 juni 2023
Antwoord van Online Pumps Supplies
Good morning
We're happy to hear that you recognise the quality of the products we sell. e ensure that all of our stock is quality checked and up to standard at all times to ensure customer satisfaction. I hope we do business together again in the future!
Kind regards
Blake Holmes
Customer Service Advisor
Quick and safe supply even though it…
Quick and safe supply even though it wasn't the one I ordered however it was an excellent replacement
31 mei 2023
Antwoord van Online Pumps Supplies
Good morning
We apologise for not being able to supply you with the initially requested product, however I'm glad to hear that you're pleased with the carefully selected alternatives that we will always attempt to offer when certain items are not available.
Kind regards
Blake Holmes
Customer Service Advisor
Arrived on time seems to works well (so…
Arrived on time seems to works well (so far fitted on 20th 06 23) Good pump- value for money.
9 juni 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for taking the time to leave a great review. I hope the pump continues to work well for you in the future.
Kind regards
Blake Holmes
Customer Service Advisor
Antwoord van Online Pumps Supplies
Good morning
Thank you for the great review. I'm pleased to know that the product is working well for you and I hope it continues to, going forward.
Kind regards
Blake Holmes
Customer Service Advisor
Quick delivery
Quick delivery, pump arrived in safe and secure packing. Plumber had no trouble putting it in. So far so good. Pretty much all that I was expecting.
12 juni 2023
Antwoord van Online Pumps Supplies
Good morning
I'm pleased to hear that your order arrived quickly and caused no hassle upon installation. I hope the pump works well for you and that we hear from you again in the future.
Kind regards
Blake Holmes
Customer Service Advisor
‼️ Highly recommend ‼️⭐️⭐️⭐️⭐️⭐️
‼️ Highly recommend ‼️
I have bought Saniflo XR Up, and it was delivered next day, well protected. Very good quality and the most important lowest Price on the market so far 👍🏻
So if you need any kind pumping products, personally recommend to use online pump supplies ‼️‼️
⭐️⭐️⭐️⭐️⭐️
31 mei 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for the detailed five star review and recommendation. We're very pleased that our prices and quality have impressed you and I hope that we're able to do so again in the future!
Kind regards
Blake Holmes
Customer Service Advisor
Quick and prompt response and delivery…
Quick and prompt response and delivery of my order
11 mei 2023
Antwoord van Online Pumps Supplies
Good morning
Thank you for the five star review, I'm pleased to know that your order was hastily completed and I hope the product works well for you.
Kind regards
Blake Holmes
Customer Service Advisor
Easy to navigate plain and simple sizes…
Easy to navigate plain and simple sizes of equipment both internally and externally.
Easy payment methods and very good quality goods.
Thanks guys and girls awesome invention.
5 mei 2023
Review zonder uitnodiging
Antwoord van Online Pumps Supplies
Good morning
We're happy to hear that you're impressed by our easy-to-use website that has been tailored specifically for the customer's ease. I hope your product works well for you.
Kind regards
Blake Holmes
Customer Service Advisor
Excellent website
Excellent website, price and delivery 5 stars for that but since we’ve asked for a VAT invoice several times with no luck. Please look into sending a vat invoice automatically then it will be 5 stars from us
20 april 2023
Antwoord van Online Pumps Supplies
Good morning
I am very sorry for this delay with your copy invoice. I am looking into where this request was sent but in the meantime have forwarded this over to you this morning via email.
Please accept our sincere apologies for the delay getting this to you.
Kind regards
Kerry Stephenson
Customer Services Supervisor
Top notch in all ways.
Very quick delivery. Excellent product at a competitive price. Extra hoses ordered by mistake returned by me and refunded quickly and without fuss.
17 april 2023
Antwoord van Online Pumps Supplies
Good afternoon
Thank you very much for the kind words and five star review! We work hard to keep our prices low and our deliveries quick, I'm also glad to hear that you had no fuss with us.
Kind regards
Blake Holmes
Customer Service Advisor
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