Optimax Eye Surgery Specialists Reviews 

4.066
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I had an amazing experience having LASIK at the Manchester clinic! Amanda, Rachel and Gordon looked after me so well. They were all so friendly and made me feel comfortable and welcome throughout... Toon meer

Beoordeeld met 5 van de 5 sterren

Optimax Manchester were truly phenomenal and have looked after me every step of the way, with getting me ready for LASIK, preparing me, the procedure and the after care. There was so much love and car... Toon meer

Beoordeeld met 5 van de 5 sterren

had my laser eye surgery at Optimax at the end of June, and they have been brilliant from start to finish. My pre-op appointments were all in Peterborough, and my surgery was carried out in Leicester.... Toon meer

Beoordeeld met 5 van de 5 sterren

From the beginning of my journey to the end . The Manchester team were helpful , friendly and supportive then the Liverpool team care were outstanding from the cleanliness/ hygiene to the policy were... Toon meer

Bedrijfsgegevens

  1. Oogheelkundig centrum
  2. ook in
  3. LASIK-oogchirurg
  4. Oogarts
  5. Oogheelkundige kliniek
  6. Particulier ziekenhuis

Geschreven door het bedrijf

Optimax is one of the UK's leading Eye Surgery specialists. We have 18 clinics nationwide and have performed over 750,000 treatments since 1991. We specialise in Laser Eye Surgery, Lens and Cataract Surgery, Dry Eye Treatment, Cosmetic Eye Surgery and Eyelid Surgery.


Contactgegevens

4,9

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TrustScore 5 uit 5

4K reviews

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4,9

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(4.066)

175 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Optimax Leeds

When i went for my lense replacement I was so nervous. The staff at Optimax Leeds soon made me feel relaxed and calm. Throughout the procedure they reassured me and kept me calm. I have had 2 follow up appointments since the surgery and my eyes are getting better and better. I can see what seams new colours to me I can read and see more things than I ever thought I would. I would highly recommend this team to anyone having the same procedure.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lense replacement.

I had my surgery at the Leeds branch of Optimax, the staff from walking in to leaving, couldn’t have been more helpful, and if I’ve had to make a phone call to find out anything, they went out of there way to get me the answer to what I wanted. Overall great experience, 👍🏼👍🏼

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had eye lens replacement at Optimax Leeds…

I had eye lens replacement at Opimax the Leeds branch.IThe first appointment was for test. The receptionists Joanne and Amanda were so welcoming and made you feel at ease. Everything was explained .The telephone consultation with the surgeon which was the following week ,which then Iwas booked in. The surgery went well. I'm so pleased with the results. The aftercare is also great. The price was very reasonable to other companies and there was never no pressure. The service overall was excellent and couldn't fault a thing. Thank you so much to all the staff for everything.I would definitely recommend Optimax.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really great experience

Really great experience with fantastic kind staff :) Thank you everyone. If you are considering having laser eye surgery would really recommend Optimax in Brighton ❤️🙏

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Leeds Clinic- LASIK

I had laser eye surgery last week and the whole process has been 10/10. I had been to a few different companies to compare prices and before even hearing the price of Optimax, I was happy to go with themselves due to all their lovely staff. Nobody was pushy at all and it was made even better when their price was a lot lower than the other quotes I had had. On the day of my surgery the ladies made sure I was comfortable and kept me chatting as they knew I was quite nervous, the surgery itself was over a done with in approx 15 mins. I would 100% recommend to anyone considering laser eye to go to Optimax!

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best decision made. 20/20 vision gained.…

I had struggled for many years with distance vision. I decided to go for lens replacement. I found Optimax, Manchester branch online, booked a consultation and never looked back. After my consultation, I was told I was better suited to LASEK for the left eye only. I went ahead with the procedure and, I am 100% so pleased that I did. My eye sight is AMAZING. A new lease of life gained with no more vision struggles. I went to the Manchester branch and found all staff to be welcoming and professional. My Ophthalmology Specialist, Dr Blas was very thorough in his explanation of my eye surgery. He has performed over 40,000 procedures. I knew I was in great hands. The procedure went well. I was driving, glasses free in 24 hours. My Husband was so pleased with my outcome that he has also had lens replacement. He had worn glasses for 52 years. He has 20/20 vision also. We are both delighted. Thank you to all at Optimax, Manchester for your warm welcoming, expert consultations and a professional experience. I would advise anyone I know to go to Optimax for a consultation if they are thinking of eye surgery. We are delighted. Joanne and Richard Stone ❤️

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent clinics

Excellent clinics, both Finchley and Harley Street, 100% recommend to do Laser eye correction here. Totally worth the money and shout out to a couple of staff really friendly and nice Poonam, Georgia, and Abid.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class treatment and outcome!

I had lens replacement surgery in the Cardiff clinic. From my initial assessment to surgery and the aftercare, the service has been first class. Every member of staff has been thorough, professional friendly and caring. From the outset there was no hard sell, I was given a very detailed examination and explanation of of the process and what to expect. The surgery was completely pain free and I felt completely comfortable and well looked after throughout. The outcome has been incredible. Within 3 days my vision unaided is already better than it was with glasses for both reading and distance. I am absolutely delighted with the results. I would have absolutely no hesitation in recommending the procedure and this clinic.Thank you Optimax Cardiff!

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding experience—wish I’d done it…

Outstanding experience—wish I’d done it sooner!
​I was incredibly reluctant to get laser eye surgery and spent the last 10 years sitting on the fence. I finally decided to take the leap, and honestly, I cannot recommend Optimax enough! From the reception team to the surgeon, every single member of the staff was amazing. They truly couldn't do enough to ensure I was comfortable, relaxed, and completely stress-free. They guided me thoroughly through every single step, answered all of my questions, and put any concerns I had completely to rest. If you're hesitant like I was, trust me—you are in the best hands with Optimax.
All I can say is that I can see finally so overwhelmed with the results cant believe i have been wearing glasses for most of my life and how stupid of me to not have done it sooner.
Cant thank you enough to the optimax team

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently had lens replacement surgery…

I recently had lens replacement surgery at the Cardiff Clinic and I cannot recommend them highly enough. The result has exceeded my expectations and, at the age of 50, I can now see clearly and perfectly for the first time in my life. All the staff are helpful and friendly, putting me at ease and the aftercare has been exceptional.

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding experience from start to finish.

From first contact the staff at optimax were professional, attentive and extremely helpful. I had previously had initial consultation with another company and chose not to progress. Move forward 2 years and I find Optimax Southampton. My first consultation was in person and I received 1-2-1 attention which was reassuring. I had multiple tests and questions to ensure they had all the information needed to make an informed recommendation for my care. Each individual was knowledgeable in their field and helped answer all my questions and allay any fears. There was no hard sell or pushing for me to follow up and the decision to book my next consultation (with the surgeon) was completely my decision. The meeting was via the telephone and Mr Mousa had clearly already prepared for the meeting as he was able to inform/recommend to me what my surgery would be likely to entail given the discussions I had both with him and previously with advisers at Southampton Optimax. I went into each meeting knowing what to expect and was always well prepped. I was always made to feel welcome to contact at anytime should I have questions before surgery and was truly supported post surgery and once I went home. I can honestly say that Mr Mousa and Optimax have changed my life. My vision following lens replacement surgery is better than I even dared hope. Better than with glasses and definitely better and more comfortable than contact lenses ever were. I just wish I had done it sooner! My family say I look so much happier and even younger now I’m not squinting and scowling from trying to read things I couldn’t see before. I would/do recommend Optimax to anyone considering eye surgery. I can’t thank them enough.

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an excellent experience with…

I had an excellent experience with Optimax from start to finish. The entire team was highly professional, friendly, and reassuring throughout the process. Nothing was ever too much trouble, and all of my questions and concerns were addressed with patience and care.

The clinic itself was spotless and maintained to the highest standards, which gave me great confidence in the treatment. Initially, I had concerns about having both eyes treated at the same time, so I decided to have one eye done first and returned the following week for the second procedure. The team fully supported my decision and made the process completely stress-free.

The results have been incredible. I now have 20/20 vision, and I honestly wish I had gone ahead with the surgery years ago. It has genuinely changed my life and given me a level of freedom and convenience I didn't realise I was missing.

I would highly recommend Optimax to anyone considering eye surgery. The quality of care, professionalism, and life-changing results have exceeded all of my expectations.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Optimax!

I had my initial consultation in Brighton where all of the staff were so lovely, honest, and extremely knowledgeable! I was found suitable for LASIK and booked my surgery in the Maidstone clinic due to it being more convenient for my family to pick me up after the surgery. On the day of surgery all of the Maidstone team were amazing! Thank you to Ineta, Aimee & Justina for reassuring me and making the day worry free. My surgeon was Dr Damani, he talked me through the whole process during the surgery and was really reassuring. The surgery itself was only 5 minutes. The vision was slightly hazy afterwards but I could already see certain details better than I could before, and I met driving standard the very next day at my first checkup! I’ve had no issues and since my surgery 3 months ago I haven’t had any headaches caused by eye strain (something I suffered with frequently prior to my eye surgery) and have been able to enjoy the sunshine with some nice non-prescription sunglasses.
Thank you Louise, Patrycja & Kerry in Brighton for being so helpful at all my follow up appointments, and thank you again Dr Damani

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Optimax London

I had an amazing experience at the Optimax Finchley Road, London branch. My surgeon, Johnson, was incredibly patient, professional, and made me feel completely at ease throughout the process. My follow-up appointment the next day with Poonam was excellent, and Asma on reception was so friendly and welcoming. The whole team provided outstanding care and customer service from start to finish. I would highly recommend Optimax Finchley Road to anyone considering treatment.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing staff and service

Had my lasik done on 30th. Ramla, Poonam and Asma were all amazing!
Ramla was super friendly, Poonam was incredibly helpful and Asma was awesome + hospitable with my wife and son who were waiting for me.
All staff were extremely personable and genuine. 5/5

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best decision I've ever made!

Let's start with the consultation. Free and at no point did I feel pressured, the staff were amazing and so Informative. When they gave me my quote it was HALF of what I was expecting.....and they offer payment plans! I booked then and there.
The staff were exemplary, when if came to Lazer day I didn't feel nervous at all. The whole procedure takes less than 5 minutes for both eyes and the aftercare was amazing too. I thought after my first week I had a problem, they fitted me in for an emergency appointment that afternoon and gave me extra medication to take down the inflammation. All the aftercare medicine is included. I could see clear as day within 12hours ....I cried a lot! After having glasses my whole life it was mind blowing to see everything in such detail.

6 months on and it's still the best decision I've ever made for my health.
Shout out to Louise and Patrycja at the Brighton branch for looking after me so well.

Book your consultation and go change your life ❤️

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I thought id compare clinics so I went…

I thought id compare clinics so I went to Optical Express first and then Optimax the week after, expecting the same answers but a better price with Optimax. I was wrong! The appointment with Optimax took so much longer for starters as they were clearly double booked. I felt their tests were sub par compared to Optical express ( for instance the one where you have to keep your eyes open for a good few seconds to check your cornea, was done once per eye, whereas Optical express took 3 separate readings per eye). Then when Optimax came to do the eye test type test, I couldnt read the lines they asked me to read. Rather than just changing the slide, I was told to just give some letters! Like what's the point in that, I was just guessing at this point. When I finished my Optical express test, the last slide was clearly how I would be able to see after the op based on the letters I read etc and it was crystal clear. I couldn't even tell you what the Optimax end result would have been as the testing was terrible. I was then told by optimax they weren't sure if I could have the Lasek as my Cornea might have been too thin, but it would be the surgeons disscreation. I also know my close up vision for my age is near perfect, but Optimax said it would only last 2/3 years, whereas Optical express agreed that its fantastic and my close up vision could last between 5-10 years maybe more (they didnt pretend I wouldnt need reading glasses in the near future). I also felt I was getting a bit of a sales pitch at the end of Optimax appointment, since they had already said I might not be eligible for Lasek I didnt want to pay a deposit, because the other option was ICL and when I asked the price of that, they wouldn't answer. But was still pushed a bit, too pay a deposit. Had none of that from Optical express. Im the biggest penny pincher ever and the 2k lower price point with Optimax normally would have been a sure certain. But when I left the Optimax clinc I felt so deflated and uneasy about the testing ect that was done, I just wasnt confident they could treat my eyes properly as their tests werent as good. Ive now booked in with Optical express to have my surgery at a much higher price range. But I feel alot more confident they can give me the desired results. I think if Optimax had tested my eyes as well as Optical express did then it would be a no brainer and I've gone to optimax, but that didnt happen. And if Optimax's tests were as extensive then I would trust that the Lasek might not be okay for me, but I left Optical express feeling like their tests were so through and their advise on treatment were clear as day, whereas no where near as good at Optmax. Fingers crossed I dont regret it. But some times you get what you pay for and on this occasion, im willing to pay an extra 2k.

23 mei 2026
Review zonder uitnodiging
Logo Optimax Eye Surgery Specialists

Antwoord van Optimax Eye Surgery Specialists

Thank you for taking the time to share your experience. We are naturally disappointed to hear that your consultation did not meet the high standards we strive to deliver.

At Optimax, patient safety and clinical suitability are always our top priorities. Every patient undergoes a comprehensive assessment carried out by experienced optometrists, many of whom have worked within refractive surgery for many years. Where there is any uncertainty regarding suitability, we will always take a cautious approach and provide honest advice rather than recommend a treatment that may not be in a patient's best interests.

Once suitability has been confirmed, we also invite patients to meet their treating surgeon at no additional cost, ensuring they have the opportunity to discuss their treatment options directly with the clinician who would perform the procedure.

We would also like to clarify that we only take a treatment deposit after a surgeon has fully assessed and confirmed that treatment can proceed. Patient safety and informed decision-making always come before any financial commitment.

As the UK's longest-standing laser vision correction provider, and a company dedicated solely to vision correction, we are proud of the care we have provided to hundreds of thousands of patients over many years.

We appreciate that different providers may have different consultation styles, and we respect every patient's right to choose the clinic they feel most comfortable with. We genuinely wish you every success with your treatment and thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Laser Eye Surgery is the best decision I made.

I attended my free consultation and from the moment I stepped through the door I was welcomed and looked after. After a thorough consultation going through all the options, I went ahead with LASIK and I have never looked back. After the surgery I could see straight away without my contacts/glasses which was amazing as I have worn them for over 30 years. The surgery was pain free and I was looked after by my surgeon and all the staff. I would highly recommend Optimax Leeds. Thank you to Sophie and all the staff at Optimax.

20 april 2026
Review zonder uitnodiging

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